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Cancel LOVOO
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Lovoo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lovoo: Easy Method
What is Lovoo
Overview
Lovoo is a location-based dating app that helps users meet new people, chat, and discover nearby profiles. It offers free features alongside paid Premium options and in-app credit purchases.
Where it is used
Lovoo operates internationally and provides apps for iOS and Android as well as a web presence. Payments and subscriptions are handled via app stores, payment processors, or Lovoo’s web shop depending on how you subscribed.
How to cancel Lovoo
Cancel via App Store (iTunes)
- Open the Apple App Store on your iPhone or iPad and tap your profile icon.
- Go to "Subscriptions", locate LOVOO, and turn off automatic renewal.
- LOVOO cannot cancel App Store subscriptions for you; you must use Apple’s interface.
Cancel via Google Play
- Open the Google Play Store app and tap your profile, then "Payments & subscriptions" → "Subscriptions".
- Select LOVOO and choose "Cancel subscription" to stop automatic renewal.
- LOVOO cannot cancel Google Play subscriptions on your behalf; use Google Play’s controls.
Cancel via Web / Stripe / Adyen / PayPal
- For web purchases (Stripe): log in at the LOVOO website, go to Settings (gear icon) and cancel per the on‑screen steps.
- For PayPal purchases: cancel from your PayPal account under Manage Subscriptions.
- For Adyen purchases made in-app: use the app’s subscription/cancel option as provided.
Important notes on account deletion
- Deleting your LOVOO profile does not cancel a paid subscription.
- Always cancel the subscription with the payment provider first, then delete the account if desired.
What happens when you cancel
Access and remaining term
Cancelling prevents automatic renewal but does not immediately end access if the current term is unused. You keep Premium access until the paid period expires.
Billing and automatic renewal
Automatic renewal must be disabled with the original payment provider. LOVOO cannot reverse purchases or stop renewals made through Apple or Google directly.
Data and profile
Canceling a subscription does not automatically delete your LOVOO profile or personal data. Account deletion is a separate action under your settings.
Will I get a refund?
LOVOO refund policy
LOVOO’s Terms state subscriptions and fee-based features are generally non‑refundable except where required by law. Used subscription periods are typically not refunded.
Platform-specific refunds
Purchases through Apple or Google are subject to those platforms’ refund rules and processes. LOVOO refers users to the respective store procedures for refunds.
Exceptional cases
- LOVOO may issue refunds in limited cases mandated by applicable law or where LOVOO terminates service without user fault.
- For payment disputes, contact your bank or payment provider if unavailable resolution is needed.
Lovoo plans and pricing
Pricing summary
The following prices were observed from LOVOO’s App Store listing for India. Billing periods for some Premium tiers are not explicitly stated by LOVOO.
How to interpret the table
“Likely” periods are inferred from typical pricing structures; verify exact billing period in your purchase receipt or app store subscription details.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| LOVOO Premium | ₹749 | likely Monthly | Premium subscription (unspecified duration) |
| LOVOO Premium | ₹1,499 | likely Multi-month | Premium subscription (unspecified duration) |
| LOVOO Premium | ₹1,549 | likely Multi-month | Premium subscription (unspecified duration or promotional) |
| LOVOO Premium | ₹2,299 | likely Annual or extended plan | Premium subscription (unspecified duration) |
| Chat Booster | ₹299 | one-time | Boost your chat visibility or reach |
| Unlock lists | ₹199 | one-time | Access locked lists or features |
| 100 Credits | ₹199 | one-time | Buy 100 in-app credits |
| 300 Credits | ₹499 | one-time | Buy 300 in-app credits |
| 500 Credits | ₹399 | one-time | Buy 500 in-app credits |
| 8000 Credits | ₹4,999 | one-time | Buy 8000 in-app credits |
Your consumer rights in India
Legal framework
Indian consumers are protected under the Consumer Protection Act, 2019 and related rules. These laws cover unfair trade practices and digital purchases in many circumstances.
Cooling-off and digital services
India often provides a short cooling-off period for certain online purchases, but digital content and services may be exempt once the service has begun.
Practical steps if you have a dispute
- Contact the payment provider (Apple, Google, PayPal, bank) to dispute charges if cancellation did not stop billing.
- Keep receipts, screenshots, and correspondence; escalate to your bank or local consumer forum if needed.
- Refer to LOVOO’s legal terms for company-specific statements: LOVOO Terms.
Customer experiences
Positive feedback
Some users report that LOVOO helped them meet new people and that core features work for discovering profiles nearby.
These positive notes are a minority in public review summaries but reflect successful user matches for some people.
Negative feedback
Frequent complaints include billing problems, unwanted charges, and difficulty obtaining refunds or cancelling subscriptions.
Third-party reviews also report concerns about inactive or fake profiles and slow customer support responses; see aggregated reviews for more detail.
Where reviews are visible
- General review summaries and user reports are available on external review platforms such as Trustpilot: LOVOO on Trustpilot.
- LOVOO’s own Help Centre lists official cancellation procedures and terms: Manage Premium (LOVOO Help).
Documentation checklist
What to collect before contacting providers
- Purchase receipt or bank statement showing the charge and purchase date.
- Subscription ID or order number from the App Store, Google Play, PayPal, or LOVOO web receipt.
- Screenshots of subscription settings showing active status and renewal dates.
What to include in disputes or support tickets
- Your LOVOO account email or username and the device used (iOS/Android/web).
- Clear description of the problem, desired outcome (cancel, refund), and supporting evidence.
Common mistakes
Deleting account before cancelling subscription
Many users delete their LOVOO profile assuming billing stops. Account deletion does not cancel subscriptions; this can leave charges continuing.
Not cancelling with the original payment provider
Attempting to cancel via LOVOO support when the purchase was made through Apple or Google will usually fail. Always cancel where the payment was processed.
Missing cancellation deadlines
Automatic renewal must typically be disabled at least 24 hours before the period ends. Waiting until the last minute can result in another charge.
Comparative recap
Quick comparison
The table below summarizes where to cancel and likelihood of refund based on common purchase channels.
How to use this table
Find your purchase channel first, then follow the cancellation path and note the refund expectations.
| Purchase channel | Where to cancel | Refund likelihood |
|---|---|---|
| App Store (iTunes) | Apple App Store subscriptions | Subject to Apple’s refund rules; LOVOO cannot refund directly |
| Google Play | Google Play Store subscriptions | Subject to Google’s refund rules; LOVOO cannot refund directly |
| Web / Stripe | LOVOO website settings (login → settings) | Refunds generally not offered; exceptions for law or LOVOO termination |
| PayPal | PayPal account → Manage Subscriptions | Refund through PayPal policies; contact PayPal if needed |
After cancelling
What to check immediately
- Confirm cancellation by checking the subscription status in the App Store, Google Play, PayPal, or LOVOO web settings.
- Keep confirmation screenshots or emails proving cancellation and the expiry date of the current term.
Helpful official links
Address
LOVOO headquarters (official mailing address)
Prager Straße 10, Dresden 01069, Germany
When to use the address
This address may be used for written complaints or formal notices. For subscription cancellation, use the payment provider or LOVOO account settings as described above.