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Cancel MATE1
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Mate1 service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mate1: Easy Method
What is Mate1
Service overview
Mate1 is a dating platform designed to connect singles seeking relationships and social contacts. It provides profile creation, messaging and search tools to help users find matches.
The brand appears associated in India with a corporate entity (Mate India Pvt. Ltd.) that publishes its own refund and cancellation terms on mate.net.in.
Legal & commercial identity
In India the service or related offerings reference SKSJ MATE INDIA PVT. LTD. and a local address for corporate presence.
Always check the site terms and help pages for the most current corporate and legal details before acting on account or purchase matters.
How to cancel Mate1
When cancellation is allowed
According to Mate India policy, cancellations are permitted only before shipping has begun; orders already in shipment cannot be canceled.
Cancellations are not allowed for "Same Day Delivery" orders or items bought under special occasion/limited-offer deals. See the official policy for details.
Step-by-step cancellation (typical)
- Log in to your Mate1 account or the Mate India order page.
- Locate the specific order or subscription you wish to cancel.
- If the order is for a shipped item, confirm shipping status; cancellation is only possible before shipping starts.
- Follow the on-screen cancellation option or contact support through the website if no direct cancel button is visible.
- Keep confirmation screenshots or emails after you submit a cancellation request.
For the platform’s stated terms, see the official cancellation policy: Mate1 refund & cancellation policy.
What happens when you cancel
Order and shipment effects
If an order is canceled before shipping, the seller will stop processing or dispatching the item. Orders already shipped cannot be stopped per the policy.
Make sure you confirm the shipment status before attempting cancellation to avoid refusal of a later claim.
Account, subscription and data
Mate1’s published terms focus on order cancellation and replacement rather than subscription access details.
If you cancel a paid subscription or service, save confirmation and review your account page for renewal or access changes; contact support if the site’s terms are unclear.
Will I get a refund?
Official policy summary
Mate India’s stated policy is that there are no refunds under any condition; instead they offer a 7-day repair or replacement policy for manufacturing defects, provided the product is unused and in original packaging with all accessories and paperwork.
See the policy text here: Mate1 refund & cancellation policy.
Exceptions and prepaid orders
The company’s terms also note that for prepaid orders that are canceled (presumably before shipping), a refund is processed within 48 - 72 hours.
Because those two points can appear inconsistent, keep written confirmation of any refund promise and the cancellation timestamp. See Mate1 terms for the prepaid timing statement.
Mate1 plans and pricing
Pricing availability
No official or credible sources were found listing Mate1 subscription prices in Indian Rupees (INR) for 2024 or 2025.
Available public pricing references for the service are reported in USD only, so India-specific prices must be requested from the company.
Contact for exact pricing
| Plan | = period | Price (INR) |
|---|---|---|
| Standard subscription / Product | Contact for pricing | Contact for pricing |
Your consumer rights in India
Cooling-off & statutory refunds
Under Indian consumer protection norms (Consumer Protection Act, 2019) consumers often have a cooling-off period (commonly 14 days) for certain digital services and online purchases, allowing cancellation and refund unless lawfully waived.
A blanket "no refund" policy published by a seller may not override statutory consumer rights where law provides otherwise, especially for non-delivery or defective goods.
Dispute escalation and enforcement
If you believe a merchant’s policy conflicts with statutory rights, you can document the issue and raise a consumer complaint through local consumer forums or seek help from consumer protection authorities.
Retain receipts, screenshots and communication records to support any dispute. Consider contacting your payment provider for chargeback options if appropriate.
Customer experiences
Positive feedback
Some reviewers note Mate1 (also marketed as eDate in places) has a large active community, messaging features, voice introductions and useful search tools.
A representative review mentioning features is available at: datingwise - Mate1 review.
Common complaints
Multiple reviews report issues such as automatic conversion of trials into paid subscriptions if cancelled after a short window, and concerns about fake or bot profiles and solicitations for money.
See user complaints and report summaries here: trial conversion reports and sitejabber user reviews.
Documentation checklist
What to collect before you request cancellation/refund
- Order ID, subscription ID or account username.
- Payment proof (bank/UPI/card transaction screenshot).
- Cancellation request confirmation screenshots or emails.
- Product photos, packaging and serial numbers if applicable.
- All correspondence with Mate1 support (dates, times, agent names).
Why documentation matters
Good documentation speeds up the merchant response and strengthens any complaint to a payment processor or consumer forum.
Keep copies for at least six months while the issue is unresolved.
Common mistakes
Missing the cancellation window
Users often attempt cancellation after shipping has started or after a short trial has auto-converted, which the policy may not allow. Always check shipping status and trial end dates immediately.
Poor record-keeping and assumptions
Failing to save transaction records, screenshots, or support messages makes it harder to prove your case.
Do not assume a merchant’s “no refund” notice automatically bars statutory consumer remedies; document and escalate where necessary.
Comparative recap
Quick comparison overview
| Aspect | = period | Mate1 | Typical online service |
|---|---|---|---|
| Refund policy | - | No refunds stated; 7‑day repair/replacement for manufacturing defects. (policy) | Often offers a 7 - 14 day refund/cancellation window for digital or delivered goods, depending on provider. |
| Cancellation allowed | - | Allowed only before shipping begins; excludes Same Day Delivery and special-offer items. | Many services allow cancellation before fulfillment or within a short cooling-off period for digital services. |
| User-reported concerns | - | Reviews report trial-to-paid conversion issues and reports of fake profiles or scam messages. | Varies by service; reputable platforms typically have stronger verification and clearer trial terms. |
After cancelling
Follow-up actions
Save cancellation confirmations and monitor your bank or payment method for any refunds or reversals within the stated timeframe.
If you paid by card or UPI and the merchant does not comply, contact your bank or payment provider to ask about chargeback or reversal options.
Useful links
- Mate1 refund & cancellation policy
- Mate1 terms of service
- User experience references: datingwise review, sitejabber reviews
Address
Corporate address (India)
12‑A/31, First Floor, Saraswati Marg, Karol Bagh, New Delhi 110005, India.
How to contact
Use the official Mate1/Mate India website support or the contact options shown in your account/orders for cancellation or service queries.
Keep records of any contact attempts and confirm any commitments in writing.