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Scruff

Cancel SCRUFF

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India

Cancellation service #1 in India

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Termination letter drafted by a specialized lawyer
Sender
Scruff
175 Varick St, New York
NY United States
support@scruff.com
Cancellation of Scruff contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Scruff service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Scruff
175 Varick St, New York
NY , United States
support@scruff.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Scruff: Easy Method

What is Scruff

Overview

Scruff is a dating and social app for gay, bi, trans, and queer people that offers profiles, messaging, and paid subscription features (SCRUFF Pro, Boosts, etc.).

The app is available on iOS (App Store), Android (Google Play) and via direct web purchases.

Key functions

Free accounts allow browsing and messaging (subject to other users' activity and settings).

Paid plans add visibility and additional features like Boosts and SCRUFF Pro perks.

How to cancel Scruff

iOS / App Store cancellation

  • Open iPhone Settings → tap your name → Subscriptions → SCRUFF.
  • Tap Cancel Subscription and confirm. Must cancel at least 24 - 48 hours before renewal.
  • Scruff cannot cancel App Store subscriptions for you; Apple manages billing and refunds.

Android / Google Play cancellation

  • Open Google Play Store → Menu → Subscriptions → select SCRUFF → Cancel subscription.
  • Or inside the SCRUFF app: Manage Subscription → Google Play → Cancel.
  • Cancel at least 48 hours before renewal. Scruff cannot cancel Play-billed subscriptions for you.

Web / Direct (Stripe or website) cancellation

  • If you purchased directly on Scruff (web or in-app direct billing), cancel via your account: Subscription or Billing section.
  • If there is no deactivate or cancel button, use the app’s Contact Support option to request cancellation.
  • Keep receipts or transaction IDs when contacting support.

What happens when you cancel

Access after cancellation

Cancelling stops auto-renewal but does not immediately remove access to paid features.

You typically retain paid access until the end of the current billing cycle.

Billing and renewals

Platform stores (Apple/Google) continue to manage billing; they control renewals and receipts.

Scruff cannot stop store-billed renewals on your behalf; you must cancel in the store used to buy the subscription.

Account data

Cancelling a subscription does not automatically delete your Scruff account or profile data.

To remove your account, use the app’s settings or contact Support for account deletion instructions.

Will I get a refund?

iOS / App Store refunds

Scruff does not issue refunds for App Store - billed subscriptions.

Refund requests for App Store purchases must be made to Apple via their reportaproblem portal.

Android / Google Play refunds

Scruff does not issue refunds for Play-billed subscriptions; Google Play handles refund requests.

Request refunds through Google Play’s refund process; terms and eligibility are determined by Google.

Direct purchases (Stripe / web) and exceptions

Refunds for direct purchases depend on Scruff’s policy and are at Scruff’s discretion; they are not guaranteed or always pro‑rated.

If you believe you were charged without authorization or there is a billing error, contact Scruff Support with transaction details.

Scruff plans and pricing

Notes on accuracy

Prices below were observed in the Indian App Store listing around early February 2026 and may change.

Durations were not always specified in the source data; some rows list likely periods.

Plan Price (INR) Period (期間)
SCRUFF Pro (lowest) ₹199 Unclear (likely 月額)
SCRUFF Pro ₹299 Unclear (likely 月額)
SCRUFF Pro ₹619 Unclear (possibly multi‑month)
SCRUFF Pro ₹789 Unclear (possibly quarterly or 年間)
SCRUFF Pro ₹2,549 Unclear (possibly 年間)
SCRUFF Boost 60 minutes ₹70 Single boost
SCRUFF Boost 60 minutes (5‑pack) ₹245 Five boosts

Your consumer rights in India

General legal position

Indian consumer law generally treats instantly delivered digital services as non‑refundable once access is granted.

There is no automatic 14‑day cooling‑off right for digital content unless the seller expressly offers it.

Options if you have a dispute

  • Raise the issue with Scruff Support and keep copies of all communications and receipts.
  • If unresolved, you can file a complaint under the Consumer Protection (e‑Commerce) Rules, 2020 or approach local consumer forums for unauthorized billing or unclear cancellation options.

Customer experiences

Positive feedback

Some users like Scruff’s core features and compare it favorably to similar apps for visibility and profile features.

Positive reviews exist but are relatively rare compared with complaints in some review samples.

Common complaints

  • Reports of unexplained suspension or bans and slow or no response from support.
  • Complaints about difficulty cancelling and feeling that subscriptions offered poor value.
  • Concerns about low active user counts and pay‑walled safety features.

Documentation checklist

What to gather before you cancel

  • Receipt or transaction ID from App Store, Google Play, or your Scruff web purchase.
  • Date of purchase and next renewal date (from your subscription settings or store receipt).
  • Screenshot of subscription listing in the store or account Billing page, if available.

What to include when contacting support

  • Your Scruff account email or username.
  • Clear description of the issue (unauthorised charge, unable to cancel, refund request).
  • Attach receipts and screenshots; keep a reference for follow‑up.

Common mistakes

Canceling in the wrong place

Users often try to cancel via Scruff when the purchase was made through Apple or Google.

Always cancel in the store that billed you; otherwise the subscription will continue to renew.

Waiting until the last minute

Waiting too close to renewal risks an unwanted charge because stores require 24 - 48 hours’ notice.

Cancel at least 48 hours for Google Play and 24 - 48 hours for App Store to be safe.

Comparative recap

At‑a‑glance comparison

Platform How to cancel Refunds Period (期間)
iOS / App Store Cancel in iPhone Settings → Subscriptions → SCRUFF No refunds from Scruff; request via Apple Store‑billed (user must check App Store)
Android / Google Play Cancel in Google Play → Subscriptions or in app Manage Subscription → Google Play Request refund via Google Play; Scruff does not issue Play refunds Store‑billed (user must check Play Store)
Web / Direct (Stripe) Cancel in app or account Billing; contact Support if no button Refunds at Scruff’s discretion; contact Support Depends on purchase terms shown at checkout

After cancelling

Verify cancellation

Check your App Store or Play Store subscription list to ensure SCRUFF is no longer set to renew.

Keep the confirmation screenshot or email as proof of cancellation.

Help and follow‑up

Contact Scruff Support via the app’s Contact Support option for billing questions or account deletion requests.

Visit the official Scruff site for general information: Scruff website.

Address

Company mailing address

175 Varick St, New York, NY 10014, United States.

This address is commonly listed as Scruff’s public office location; for support use the app’s Contact Support option.

Support reminder

For billing and refund matters, always include transaction IDs and the platform used (App Store, Google Play, or Direct).

Scruff handles direct purchases; Apple and Google handle store‑billed subscriptions and refunds.

Similar cancellation services

FAQ

To cancel your Scruff subscription on iOS, open iPhone Settings, tap your name, go to Subscriptions, select Scruff, and tap Cancel Subscription. Ensure you cancel at least 24-48 hours before the renewal date.

Scruff does not issue refunds for subscriptions billed through Google Play. You must request a refund directly through Google Play's refund process.

Cancelling your Scruff subscription does not delete your account or profile data. To remove your account, you need to use the app’s settings or contact Support for deletion instructions.

If you purchased your Scruff subscription directly from the website, you can cancel it via your account in the Subscription or Billing section. If there is no cancel button, contact Support for assistance.

If you believe you were charged incorrectly after canceling your Scruff subscription, contact Scruff Support with your transaction details. Keep a record of your cancellation request for proof.