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I hereby notify you of my decision to terminate the contract relating to the Singlemuslim service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Singlemuslim: Easy Method
What is Singlemuslim
Overview
Singlemuslim is an online dating and matchmaking service aimed at Muslim singles seeking long-term relationships. The platform offers profile creation, browsing and messaging features across web and mobile apps.
Purpose
The service is designed to connect users through tailored profiles and membership tiers such as Gold Membership. It operates internationally and provides in-app purchases on stores including the iOS App Store.
How to cancel Singlemuslim
Web (desktop/mobile)
- Log in to your account on the Singlemuslim website.
- Go to the "Membership" tab in your account settings.
- Click your active package and then select "Cancel Membership".
- Allow at least 28 days' notice before auto-renewal to prevent next billing.
iOS App Store (iTunes)
- You can cancel either via the Singlemuslim app (if it offers an in-app cancel option) or through Apple.
- Open the iOS App Store → tap your profile → tap your name → Subscriptions → select Singlemuslim → Cancel.
- Cancellation also requires around 28 days before auto-renewal; service continues until expiry.
Google Play
- Singlemuslim’s public documentation does not provide explicit Google Play steps.
- Likely path: open Google Play → Menu → Payments & subscriptions → Subscriptions → select Singlemuslim → Cancel.
- Confirm cancellation in Google Play and watch for any confirmation emails or receipts.
What happens when you cancel
Access after cancellation
When you cancel a paid membership, your paid benefits remain available until the current subscription period expires. You will typically retain access through the end date shown in your account.
Auto-renewal and notice
Web and iOS cancellations are subject to a 28-day notice requirement before the next auto-renewal. If you wait until after the renewal date you may be billed for the next period.
Account data and visibility
Cancelling membership does not necessarily delete your profile or personal data. Review account settings and Singlemuslim terms if you want to remove or export your data.
Will I get a refund?
Refund policy
Singlemuslim’s stated position is that refunds are not provided, either in whole or part. This is the general rule in their terms and conditions for subscriptions.
Exceptions and errors
- Refunds may be considered only if both parties agree there was an error and this is confirmed by email.
- No mention exists of a 14-day statutory cooling-off right in Singlemuslim’s public terms for India.
Singlemuslim plans and pricing
Available plans
In-app Gold Membership price tiers are visible on the Indian iOS App Store. Exact durations are not specified in the listing.
Notes on pricing
Prices shown are regional Apple in-app purchase tiers. Taxes and Apple billing rules may apply. Confirm duration and renewal terms before purchase.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Gold Membership (IAP) | ₹1,199 | Not specified | Gold membership benefits via in-app purchase |
| Gold Membership (IAP) | ₹3,749 | Not specified | Gold membership benefits via in-app purchase |
| Gold Membership (IAP) | ₹7,500 | Not specified | Gold membership benefits via in-app purchase |
| Gold Membership (IAP) | ₹13,900 | Not specified | Gold membership benefits via in-app purchase |
Your consumer rights in India
Statutory rights
Singlemuslim’s public terms do not reference Indian-specific rights such as a 14-day cooling-off period for digital services. Indian consumer law may not automatically guarantee refunds for digital subscriptions.
What you can do
- Raise a complaint with Singlemuslim support in writing if there is a deficiency of service or an unfair practice.
- If unresolved, consider remedies under the Consumer Protection Act (complaints to the appropriate consumer forum) for deficiencies or unfair trade practices.
Customer experiences
Positive feedback
Some users report occasional positive experiences, noting the site functions similar to other dating platforms and that decent matches can be found with careful vetting.
Negative feedback
- Multiple reviews allege fake profiles, bot activity, and deceptive tactics to prompt subscriptions.
- There are reports of continued billing after attempted cancellation and poor support handling, including account suspensions without warning.
- At least one user reported inability to remove a posted success story later.
Documentation checklist
Before you cancel
- Screenshot or save the active subscription page and membership expiry date.
- Record any confirmation emails or receipts from Singlemuslim or the app store.
- Note the platform used for purchase (Web, iOS App Store, Google Play).
If you need to dispute charges
- Keep copies of cancellation attempts, timestamps and support correspondence.
- Retain bank or card statements showing charges for reference in any complaint.
Common mistakes
Cancellation timing and auto-renewal
Waiting until close to the renewal date can result in the next billing occurring before your cancellation takes effect. Allow at least 28 days for web and iOS where stated.
Using the wrong platform to cancel
Cancelling on the website does not always stop App Store or Google Play subscriptions. Always cancel through the store you used to purchase the subscription.
Comparative recap
Quick comparison
| Feature | Web (desktop/mobile) | iOS App Store | Google Play |
|---|---|---|---|
| How to cancel | Membership tab → active package → Cancel Membership | App or App Store subscriptions → select Singlemuslim → Cancel | Not detailed - use Google Play subscriptions management (likely) |
| Notice required | 28 days before auto-renewal | 28 days before auto-renewal | Not specified publicly |
| Refunds | No refunds except agreed errors by email | No refunds except agreed errors by email | No official guidance found |
| Access after cancel | Access continues until expiry | Access continues until expiry | Likely continues until expiry |
Key takeaways
Cancel through the same purchase channel you used and allow sufficient notice. Keep documentation of cancellations and charges for any disputes.
After cancelling
Check billing
Monitor your bank or card statements for at least one billing cycle after cancellation to ensure no further charges occur. Save any confirmation messages you receive.
Contact support and escalation
- If you experience unwanted charges or account issues, contact Singlemuslim support in writing and request a written confirmation of cancellation.
- If support does not resolve the issue, you may escalate under Indian consumer protection laws or through the payment provider (Apple/Google/bank) for billing disputes.
Address
Registered office
Single Muslim, 40 Wood Street, Wakefield, West Yorkshire WF1 2HB, United Kingdom.
Notes
Singlemuslim does not publish a physical postal address in India. For account or billing matters in India, use the online support channels and keep written records of any communications.