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I hereby notify you of my decision to terminate the contract relating to the Sugarbook service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Sugarbook: Step-by-Step Guide
What is Sugarbook
Overview
Sugarbook is an online dating platform that connects people seeking mutually beneficial relationships, commonly described as "sugar daddies" and "sugar babies." The service offers free accounts plus paid premium memberships with additional features and in‑app credits ("coins").
The platform is accessible via a web site and mobile apps; billing for premium features can occur through in‑app purchases or direct payments on the website.
Who uses it
Users include individuals looking for paid/reciprocal dating arrangements and those seeking enhanced visibility through premium plans.
Memberships are paid in USD on public pricing pages; local currency conversion for Indian users depends on the app store or payment processor.
How to cancel Sugarbook
General guidance
Which cancellation route you use depends on how you were billed (in‑app via app stores or directly via website/payment processor).
Do not assume uninstalling the app or deactivating your profile cancels a paid subscription.
Step-by-step cancellation methods
- Sugarbook App (iOS or generic app):
- Open the Sugarbook app, go to Profile → Contact Support.
- Submit a cancellation request using the email registered to your Sugarbook account.
- Keep the support ticket/confirmation for your records.
- Google Play (Android):
- Open Google Play Store → Account → Subscriptions → Sugarbook → Cancel Subscription.
- Cancel at least one week before renewal to reduce risk of being charged for the next period.
- Deleting the app will not stop billing; you must cancel the subscription there.
- Web / Direct payment:
- Contact Sugarbook customer support by email (for example support@sugarbook.com) and include your payment receipt and registered Sugarbook email.
- Request explicit confirmation that the recurring payment has been cancelled.
For general membership FAQs, refer to the official Sugarbook help pages: Sugarbook FAQ.
What happens when you cancel
Access after cancellation
Cancelling a recurring subscription typically stops future renewals but does not always remove immediate access already paid for during the current billing period.
You should retain access until the end of the paid period unless the provider states otherwise.
Billing and data
Cancellation prevents further automatic charges if processed correctly by the app store or Sugarbook support.
Account data and profile information may remain on the platform; deletion of the account is a separate action and does not necessarily stop billing.
Will I get a refund?
Sugarbook refund policy
Sugarbook’s stated policy is that membership payments are non‑refundable and there are no partial credits for canceled subscriptions.
The FAQ clearly lists that refunds on memberships are not offered; purchases are generally final.
Exceptions and practical steps
- If the service was defective, misrepresented, or not delivered, you may have grounds to seek redress under consumer protection rules in India.
- Document every communication and payment, then escalate to your payment provider or file a consumer complaint if necessary.
Sugarbook plans and pricing
Public pricing overview
Known pricing published for Sugarbook plans is listed in USD on reviews and public sources. Indian users may see converted amounts in their payment flow.
There is no official publicly documented INR price available on the Sugarbook FAQ page.
Pricing table
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| 1‑Month Premium | $71.95 | Monthly | All premium features; includes ~1,000 coins |
| 3‑Month Premium | $55.95 / month (total $167.85) | Monthly | All premium features; ~1,000 coins per month |
| 6‑Month Premium | $39.95 / month (total $239.70) | Monthly | All premium features; ~5,000 coins per month |
| 1‑Month Sugar Daddy (India - review) | $71.95 + 1,000 coins | Monthly | Male‑specific pricing cited in review sources |
| 1‑Month Sugar Baby (India - review) | $13.95 + 1,000 coins | Monthly | Female‑specific discounted pricing cited in review sources |
Your consumer rights in India
Legal context
Under the Consumer Protection Act, 2019, Indian consumers can seek remedies for deficiency in service, unfair trade practices, or misrepresentation.
There is no automatic statutory 14‑day cooling‑off right for digital content unless the seller explicitly provides it.
Practical advice for Indian users
- Keep receipts, screenshots of subscriptions, and records of support requests.
- If you cannot cancel or are charged incorrectly, escalate to your payment provider and consider filing a consumer complaint with appropriate forums or authorities.
Customer experiences
Positive reports
Some users report that after subscribing they received genuine messages and found matches, and a few reviewers noted support eventually resolved issues for them.
Positive accounts are present among public reviews and indicate the service worked for some subscribers.
Negative reports
Many reviews mention difficulties cancelling subscriptions, slow or unhelpful customer support, and verification failures that prevented account use.
Other complaints include alleged fake profiles, billing disputes, and app performance problems; public review pages document these experiences.
See aggregated user reviews: TrustPilot - Sugarbook reviews.
Documentation checklist
What to gather first
- Payment receipts, transaction IDs, and credit card/bank statements showing the charge.
- Screenshots of subscription pages, in‑app receipts, and any confirmation messages.
Communication records
- Copies of all messages with Sugarbook support, including dates and ticket numbers.
- Records of attempts to cancel via app store (screenshots of subscription page status) or support emails.
Common mistakes
Assuming uninstalling cancels billing
Many users uninstall the app and later discover the subscription is still active. Deleting the app does not cancel in‑app subscriptions.
Always cancel via the app store or confirm cancellation with Sugarbook support.
Not documenting cancellation attempts
Failing to save confirmation emails or screenshots makes disputes harder to prove with payment processors or consumer forums.
Always request and retain explicit cancellation confirmations and transaction evidence.
Comparative recap
Quick comparison overview
The table below compares cancellation routes, refund stance, and typical billing period to help you choose the correct path quickly.
At-a-glance table
| Option | Cancellation method | Refund policy | Period |
|---|---|---|---|
| Sugarbook App (in‑app) | Contact Profile → Contact Support in app; request cancellation via registered email | No refunds stated; purchases are final | Monthly |
| Google Play (Android) | Google Play Store → Account → Subscriptions → Sugarbook → Cancel | No refunds stated; dispute with Google Play/payment provider if needed | Monthly |
| Web / Direct payment | Email Sugarbook support with receipt and account email to request cancellation | No refunds stated; can escalate under consumer protection if service deficient | Monthly |
After cancelling
What to expect
After you cancel, watch your bank/credit card statements for any unexpected charges and keep your cancellation confirmation.
If a renewal charge appears, raise a dispute with your card issuer or payment provider promptly.
Helpful links and next steps
- Official Sugarbook FAQ and support: https://sugarbookapp.com/faq.html
- Read user reviews and experiences: TrustPilot - Sugarbook
Address
Corporate address (public)
Sugarbook lists corporate offices in Cyprus and the United Kingdom; one published address is:
22 Arch. Makariou III, Avenue Makaria Centre, 4th Floor, Office 403, 6016 Larnaca, Cyprus
Notes on contacting from India
There is no known physical office in India; use the in‑app Contact Support option or support email for account and billing issues.
Keep all documentation if you need to escalate to consumer authorities or your payment provider.