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Cancel TANTAN
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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Tantan service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Tantan: Easy Method
What is Tantan
Overview
Tantan is a dating app that connects singles by swiping, matching, and messaging. It offers premium features such as VIP membership and in-app gifts to enhance visibility and interactions.
How it is delivered
The app is available on mobile platforms and via web-related services; purchases may be managed through Apple, Google, or third-party web portals. Platform rules affect how subscriptions are cancelled and refunded.
How to cancel Tantan
Cancel on iOS (App Store)
- Open your iPhone Settings or the App Store and go to Apple ID > Subscriptions.
- Find the Tantan subscription and choose Cancel Subscription.
- Note: Tantan cannot directly cancel iOS subscriptions; Apple manages those. See the terms: Tantan Terms.
Cancel on Android (Google Play)
- Open the Google Play Store app and tap your profile > Payments & subscriptions > Subscriptions.
- Select Tantan and tap Cancel subscription.
- Tantan can request refunds or cancellations but Google processes Play purchases. See the terms: Tantan Terms.
Cancel on Web / Third-party services
- If you purchased via a web portal or another external service, cancel from that service’s account or billing page.
- Refunds, if applicable, are processed by the payment platform (Apple/Google) or the external provider. See: Tantan Terms (int).
General cancellation notes
- You may cancel at any time, but cancellation typically stops future renewals and does not shorten the current paid period.
- Always keep confirmation screenshots or receipts when you cancel.
What happens when you cancel
Access after cancellation
When you cancel a subscription, you generally keep access to premium features until the end of the paid billing period.
After that period ends, premium features are removed and your account returns to the free tier unless you resubscribe.
Automatic renewal and billing
Cancellation prevents future automatic renewals but does not retroactively stop charges already processed.
For iOS, Apple controls billing records; for Google Play and web purchases, Google or the third-party processor records billing actions.
Will I get a refund?
General refund policy
Tantan’s terms state that charges are generally non-refundable and no credits are given for partially used periods, except where local law requires otherwise.
There may be limited exceptions within a 14-day window in some cases; check platform rules and the Tantan terms for details: Tantan Terms.
Platform-specific refund routes
- Apple (iOS): Refunds are handled by Apple. Use iTunes Purchase History or Apple’s “Report a Problem.” Tantan cannot issue Apple refunds directly. See: Tantan Terms.
- Google Play / Direct purchases: If cancellation notice is received within 14 days, Tantan may refund or request Google to refund payments to the original method, subject to their policies.
- Web / External services: Refunds depend on the external provider’s terms and the payment processor involved. See: Tantan Terms (int).
Tantan plans and pricing
Available plans
Official, up-to-date INR pricing for Tantan in India is not available in the verified terms. Prices shown in third-party sources are unverified.
If you need exact prices, check the app store listing at purchase time or contact Tantan support via the app.
Pricing notes
Because verified public pricing in INR is not provided in the official terms, the table below lists a contact prompt rather than definite amounts.
| Plan | Price | Period | Features |
|---|---|---|---|
| VIP | Contact for pricing | Monthly | VIP membership (unspecified) |
Your consumer rights in India
Legal protections
Indian consumers are protected by the Consumer Protection Act and other laws that prohibit unfair or deceptive trade practices.
These laws can apply if you believe you were misled, charged improperly, or denied agreed services.
Practical remedies
- Request a refund from the platform (Apple/Google) or the payment provider first.
- If unresolved, you may file complaints with consumer forums, the e-consumer portal, or consumer courts under Indian law.
- Keep receipts, screenshots, and correspondence to support any complaint or dispute.
Customer experiences
Positive feedback
Some users report satisfactory experiences, noting the app works “okay” for meeting people and testing features for free or short periods.
Positive reviews often cite ease of use and familiar swipe-based matching mechanics.
Negative feedback
Multiple reviewers have raised concerns about fake profiles, scammers, and unexpected subscription charges.
See aggregated user complaints and reviews here: Trustpilot - Tantan reviews.
Documentation checklist
What to collect
- Purchase receipts from Apple/Google or the web portal (transaction ID, date, amount).
- Screenshots of subscription status, cancellation confirmations, and any error messages.
- Copies of correspondence with Tantan support and any refund replies.
How to organise
- Store documents by date and platform (iOS, Android, Web) for quick reference.
- Use a single folder or email thread to compile evidence if filing a dispute or complaint.
Common mistakes
Cancelling in the wrong place
Example: Users cancel inside the Tantan app but forget to cancel the subscription through Apple ID or Google Play. This can result in continued billing.
Always check the platform where the purchase was made and confirm cancellation via that platform.
Expecting immediate refunds
Example: Users assume cancellation will refund the current period immediately; in most cases, cancellation stops future renewals but access remains until period end and refunds are not automatic.
For platform-specific refunds follow Apple/Google procedures; Tantan’s terms state refunds are generally not provided.
Comparative recap
At-a-glance comparison
The table below summarizes how cancellations and refunds differ by platform and where to seek help.
Key differences
Remember: Apple controls iOS billing, Google controls Play billing, and web/third-party sales follow the external provider’s rules.
| Feature | iOS (App Store) | Android (Google Play) | Web / Third-party |
|---|---|---|---|
| How to cancel | Apple ID > Subscriptions | Google Play > Subscriptions | Cancel via the external service’s account/billing page |
| Who processes refunds | Apple | Google (or Tantan may request) | External provider / payment processor |
| Refund likelihood | Subject to Apple policies | Possible within 14 days in some cases; subject to Play policies | Depends on external provider’s terms |
After cancelling
Immediate steps
- Save cancellation confirmation and any in-app or platform emails.
- Monitor bank or card statements for unexpected future charges and keep evidence if you need to dispute.
Where to get help
For terms and platform-specific details consult Tantan’s official terms: Tantan Terms and Tantan Terms (int).
For user reviews and reported issues, see community feedback: Trustpilot - Tantan reviews.
Address
Registered office
409 4th Floor Building 9 Guanghua Rd. Chaoyang District, Beijing, 100020, China.
How to contact
Use the in-app support or the contact routes described in the Tantan terms and app pages for official assistance and account-specific requests.
Refer to the official terms for more details: Tantan Terms.