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I hereby notify you of my decision to terminate the contract relating to the Thaifriendly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Thaifriendly: Easy Method
What is ThaiFriendly
Overview
ThaiFriendly is an online dating platform focused on connecting singles in Thailand, often used by expatriates and travelers. It offers profile creation, searching, and messaging features.
The service operates paid subscriptions for additional features such as unlimited messaging, advanced search and profile visibility boosts.
Who it's for
ThaiFriendly is primarily aimed at people seeking social or romantic connections in Thailand, including foreign users. Both free and paid tiers are available.
Paid features target users who want faster replies, more visibility, or unlimited messaging without wait timers.
How to cancel ThaiFriendly
Cancel via iPhone / App Store (iOS)
- On your iPhone or iPad: open Settings → tap your Apple ID → View Apple ID → Subscriptions → Manage → select ThaiFriendly → turn off Automatic Renewal.
- Subscription remains active until the end of the current billing cycle. There is no cancellation inside the ThaiFriendly app.
Cancel via Google Play or Web
- Google Play: open Google Play app → Profile → Payments & subscriptions → Subscriptions → select ThaiFriendly → Cancel subscription. Access continues until end of the paid period.
- Web (2Checkout): if you upgraded on the website using 2co.com, log into your 2Checkout/Verifone account, locate your order and cancel or manage the subscription there to stop recurring billing.
What happens when you cancel
Access after cancellation
When you cancel, auto-renewal is stopped but your paid access typically continues until the end of the current billing term. You can use premium features for the remainder of that period.
Account and data
Canceling a subscription does not necessarily delete your ThaiFriendly account or personal data. Deleting the app or closing the account alone does not stop billing.
Keep in mind you may still be visible on the platform if you do not explicitly delete your profile; check account settings for any deletion options.
Will I get a refund?
Web purchase refund policy
ThaiFriendly offers a 14‑day full refund window for first-time purchases made via the website (credit card, PayPal, or Bitcoin). You must close the account within 14 days to request the refund.
Repeat use of the 14‑day policy is not allowed for returning customers; this applies only to first-time web purchasers.
In-app purchase limitations
In-app purchases made through the App Store or Google Play are excluded from direct refunds by ThaiFriendly. Refund requests for those purchases must be made through Apple or Google Play refund processes.
If you believe a refund is warranted after cancelling, check which platform you used to pay and follow that platform's refund procedures.
ThaiFriendly plans and pricing
Pricing summary
Exact INR pricing for India is not publicly confirmed. The table below shows estimated Indian-rupee equivalents based on available USD rates and conversion approximations.
Contact ThaiFriendly directly for the current, official pricing for India if you need precise amounts.
Plans
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly (est.) | ₹1,600 (approx.) | monthly | Unlimited messaging, advanced search, view readers, profile visibility boosts |
| Annual (est.) | ₹9,600 (approx.) | annual | Same features as monthly, billed annually |
Your consumer rights in India
Refund and e‑commerce context
The 14‑day full refund for first-time web purchases is a service policy; it aligns with consumer expectations but is not an automatic legal right under Indian law unless invoked under e‑commerce grievance rules.
If you purchased on the web and meet the policy conditions, you can request the refund from ThaiFriendly within the specified window.
In-app purchases and dispute options
For in‑app purchases, Indian consumers must rely on Apple’s or Google Play’s refund mechanisms and grievance redressal systems. ThaiFriendly cannot directly refund App Store or Google Play charges.
If a platform refund is denied and you believe billing is incorrect, consider contacting your card issuer for a chargeback and keep documentation to support your claim.
Customer experiences
Positive reports
Some users report quick, effective support: at least one user noted support canceled an accidental extra subscription and issued a refund within about 30 minutes.
Positive experiences often reference straightforward cancellations via the platform used to pay.
Negative reports and common complaints
- Several users reported difficulty with upgrading, payment options limited to Bitcoin in some cases, or claims of scam-like behaviour.
- Many reviewers describe unresponsive customer support, with multiple messages unanswered.
- Complaints include fake profiles, photo verification issues blocking messaging, unexpected bans, and free‑user message timers that hinder communication.
Documentation checklist
What to keep
- Payment proof: receipts, bank or card statements showing charges.
- Subscription details: the account email, order number, and platform used (App Store, Google Play, 2Checkout).
- Cancellation confirmation: screenshots or emails showing you cancelled auto-renewal or subscription.
Communication records
- Support correspondence: dates, full message threads, and any support ticket numbers.
- Timeline notes: when you were billed, when you requested cancellation, and when access ended.
Common mistakes
Assuming account deletion cancels billing
Deleting the app or deactivating your profile does not necessarily stop recurring charges. Always cancel via the payment platform you used.
Check Apple ID subscriptions, Google Play subscriptions, or your 2Checkout/Verifone account directly.
Waiting too long to request refunds
Missing the 14‑day window for first-time web refunds or not following platform refund procedures for in‑app purchases can forfeit refund eligibility.
Save receipts and act promptly if you need a refund or dispute a charge.
Comparative recap
Quick comparison headings
The table below summarizes cancellation method, refund route and typical access after cancellation by payment method.
Use this to identify where to cancel and who to contact for refunds.
Comparison table
| Method | How to cancel | Refund route | Access after cancel | Typical period |
|---|---|---|---|---|
| App Store (iOS) | Cancel via Apple ID Subscriptions in iOS Settings | Request refund from Apple / App Store | Access remains until end of current billing cycle | monthly / annual |
| Google Play | Cancel via Google Play → Subscriptions | Request refund from Google Play | Access remains until end of paid period | monthly / annual |
| Web (2Checkout) | Manage or cancel in your 2Checkout/Verifone account | Request refund from ThaiFriendly / 2Checkout per policy | Access typically continues until the end of the current term | monthly / annual |
After cancelling
Immediate steps
- Confirm cancellation in the payment platform and save any confirmation or screenshot.
- Monitor your bank/card statement for any unexpected future charges for at least one billing cycle.
If you need further help
- If you paid via App Store or Google Play, use the respective platform’s refund and support processes.
- If you paid on the web and meet the 14‑day policy, contact ThaiFriendly support and provide your purchase details and documentation.
Address
Corporate address
ThaiFriendly (Oxixo Private Limited) - 30 Raffles Place #17-01, Chevron House, Singapore 048622.
When to use the address
Use the corporate address for formal notices, legal correspondence or if a consumer protection authority requests company contact details.
For subscription cancellation and refunds, follow the platform-specific procedures described above rather than mailing the address.