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I hereby notify you of my decision to terminate the contract relating to the Trulymadly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Trulymadly: Easy Method
What is Trulymadly
Overview
Trulymadly is a mobile dating service that connects singles using profile verification and compatibility features. The app offers premium subscriptions and in‑app purchases to unlock additional features.
How it operates
Users can subscribe via the Trulymadly website or through third‑party stores such as the Apple App Store and Google Play Store. Subscriptions often auto‑renew unless cancelled by the user.
How to cancel Trulymadly
Cancel a subscription purchased on the website
- Open Trulymadly on the web and sign in to your account.
- Go to Account Settings and find the Subscriptions or Billing section.
- Select the active subscription and choose Cancel. The subscription remains active until the end of the paid term.
Cancel a subscription purchased via Apple or Google
- If you bought via Apple App Store, cancel through your Apple ID subscription settings in the iPhone Settings or App Store account page.
- If you bought via Google Play Store, cancel through your Google account subscriptions in the Play Store app or play.google.com.
- Do not rely on deleting the Trulymadly app or your Trulymadly profile to stop billing; you must cancel in the platform where you purchased.
What happens when you cancel
Access after cancellation
After cancelling, your paid subscription typically remains active until the end of the already paid billing period. You will keep any paid features until that expiry.
Renewal and data
Auto‑renewal stops after you cancel, so no new billing occurs after the current term ends. Your account and profile data usually remain unless you delete them separately.
Will I get a refund?
Trulymadly’s stated policy
Trulymadly’s published policy states that all purchases are nonrefundable and there are no refunds or credits for partially used subscription periods.
Third‑party platform refunds
- If you purchased through Apple or Google, refund eligibility is determined by those platforms' policies - not by Trulymadly.
- Deleting your account does not guarantee a refund; you must request any platform refund through Apple/Google channels if available.
Trulymadly plans and pricing
Overview of known pricing
Exact plan prices in INR are only partially available from public sources. Prices may vary by platform, region, and promotions.
Representative price table
| Plan | Price (INR) | 期間 | Features |
|---|---|---|---|
| One‑week subscription | ₹699 | Weekly | Basic premium access (reported) |
| In‑App Purchases | ₹10 - ₹21,900 | One‑time | Various in‑app items (boosts, tokens, etc.) |
Your consumer rights in India
Contract and terms
Under the provider’s terms, purchases and subscriptions are generally nonrefundable and subscriptions may auto‑renew until cancelled.
Seeking redress
- If you face unresolved issues (e.g., access problems, alleged fraud), you may approach consumer protection channels in India such as the National Consumer Helpline or local consumer courts.
- Keep records of purchases, communications, and screenshots to support any complaint you file.
Customer experiences
Positive feedback
Some users report successful matches and appreciate certain matchmaking features and trust‑score concepts.
Critical feedback
Other reviews complain about customer support responsiveness, alleged fake profiles, problems with plan activation, and difficulty lodging complaints.
See user reviews for examples: Justdial reviews for Trulymadly.
Documentation checklist
Required documents
- Order receipt or transaction ID for the subscription purchase.
- Screenshot of the active subscription page in your Trulymadly account or App Store/Play Store subscription screen.
- Correspondence with Trulymadly support (if any).
Optional supporting items
- Bank or card statement showing the charge.
- Screenshots demonstrating inability to access paid features or other issues.
Common mistakes
Not cancelling in the correct place
A frequent mistake is assuming deleting the app or account cancels billing. If you bought via Apple/Google, you must cancel in that store.
Expecting automatic refunds
Many users expect pro‑rata refunds after cancelling. Trulymadly’s stated policy does not provide refunds for unused days, so expecting one can cause disappointment.
Comparative recap
Quick comparison
| Item | Web purchase | App Store purchase | Google Play purchase | 期間 |
|---|---|---|---|---|
| Where to cancel | Account Settings on Trulymadly website | Apple ID subscriptions (iPhone/App Store) | Google Play Subscriptions | One‑time / recurring |
| Refunds | No (per provider policy) | Subject to Apple policy | Subject to Google policy | One‑time / recurring |
| Access after cancel | Active until paid term ends | Active until paid term ends | Active until paid term ends | One‑time / recurring |
After cancelling
What to check
- Confirm cancellation via a confirmation message or email from the purchase platform or Trulymadly.
- Monitor your bank or card statements to ensure no further renewals occur after the current term ends.
Where to get help
If you want to read other users’ experiences before taking further action, consult public reviews such as those on Justdial.
For unresolved billing or access problems, prepare your documentation and consider contacting consumer protection bodies if the provider or platform cannot resolve the issue.
Address
Registered / corporate address
2‑A/3, Kundan Mansion, Asaf Ali Road, New Delhi, Delhi 110002, India
How to use this address
You may use the address for formal written complaints or notices if required, but confirm the correct department or contact channel with Trulymadly before sending legal correspondence.