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Cancel TWOO
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Twoo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Twoo: Easy Method
What is Twoo
Overview
Twoo was a social discovery and dating platform that helped people meet based on shared interests and location. It offered messaging, profile views and paid features on a freemium model.
Current status
Twoo was discontinued globally on June 30, 2022, and active operations (including support and billing) may no longer be available. This affects cancellation and refund options.
Reference: Twoo on Wikipedia.
How to cancel Twoo
If you subscribed via Apple App Store
- Open Settings on your iPhone or iPad and tap your Apple ID, or open the App Store and tap your profile.
- Go to Subscriptions, find Twoo, and select Cancel Subscription. Uninstalling the app or deleting your account does not cancel the store subscription.
- Apple handles billing for App Store purchases; use Apple’s subscription management to stop renewals.
If you subscribed via Google Play or directly via Twoo website/app
- For Google Play: Open Play Store → Profile → Payments & subscriptions → Subscriptions → Twoo and choose Cancel.
- If you subscribed via the Twoo website or app: open Twoo Settings → Cancel Subscription (or Cancel your account) to stop auto-renewal. Deleting the app does not cancel payments.
- Cancel early enough to meet any notice window (see notice period below).
Source and step summary: Postclic guide.
What happens when you cancel
Access after cancellation
Cancelling usually stops auto-renewal but keeps your paid access until the end of the paid period. You retain premium features until that expiry date.
Account deletion and data
Deleting your Twoo account may remove profile data immediately, but it does not necessarily cancel a subscription that was charged through Apple or Google.
Confirm subscription cancellation via the store or your Twoo account settings to avoid future charges.
Will I get a refund?
General refund policy
Twoo generally does not offer full refunds for subscriptions after the paid period has started; refunds are discretionary and may be prorated in exceptional cases.
Store purchases (Apple / Google)
- Purchases made via Apple App Store or Google Play require refund requests through Apple or Google; Twoo cannot directly refund store-handled purchases.
- There is no explicit 14-day statutory cooling-off guarantee published by Twoo; store policies or support discretion apply.
More information: Postclic.
Twoo plans and pricing
Pricing availability
Exact INR pricing for Twoo in India (2024/2025) could not be found in official or third-party sources.
Contact for pricing
If you need exact rates, check the store page used for purchase (Apple/Google) or the Twoo account page if available. Otherwise, contact support via any remaining official channels.
| Plan | Period | Price (INR) |
|---|---|---|
| Subscription | Contact for pricing | Contact for pricing |
| Credits / One-off purchases | Contact for pricing | Contact for pricing |
Your consumer rights in India
Applicable rules
Digital purchases and cancellations in India may fall under the Consumer Protection (E-Commerce) Rules, 2020. These provide protections, but outcomes depend on platform policy and evidence of transactions.
Practical implications
- Where purchases were made through Apple or Google, store refund policies primarily apply.
- Because Twoo has been discontinued, pursuing refunds or support may be limited; keep records for any formal complaints if needed.
Customer experiences
Positive feedback
Some users report that customer support resolved specific issues or occasionally granted refunds after contact.
Positive cases are reported on consumer review platforms.
Negative feedback
- Numerous reviews cite difficulty cancelling subscriptions and unexpected charges after account deletion.
- Complaints also include alleged fake profiles, poor responsiveness, and unauthorized charges reported by users.
References: TrustPilot reviews, Postclic summary.
Documentation checklist
Essential items to gather
- Subscription receipts or order confirmation emails (Apple/Google/Twoo).
- Screenshots of subscription entries in Apple ID or Google Play and cancellation attempts.
- Bank or card statements showing the charge date and amount.
Support contact records
- Copies of emails or chat transcripts with Twoo or store support.
- Transaction IDs from Apple/Google where applicable.
Common mistakes
Assuming uninstall cancels billing
Uninstalling the Twoo app does not cancel a subscription. You must cancel via the app store or Twoo settings depending on how you subscribed.
Deleting account without cancelling subscription
Deleting your Twoo account may remove data but might not stop store-managed renewals. Verify cancellation in your Apple or Google account.
Comparative recap
Quick comparison
| Aspect | What to expect (Twoo India) |
|---|---|
| Cancellation method | Cancel via Apple ID subs (App Store), Google Play subscriptions, or Twoo account settings (website/app). |
| Refunds | Generally not guaranteed; Apple/Google refunds via their stores; Twoo refunds discretionary. |
| Notice period | Allow time for a 14-day opt-out/notice window to avoid renewal. |
| Support availability | Support and operations may be limited due to global discontinuation as of June 30, 2022. |
After cancelling
Immediate checks
- Confirm the subscription status shows "Cancelled" or "Expires on [date]" in Apple/Google subscription settings.
- Monitor your bank/card for any unexpected charges during the next billing cycle.
Next steps if charged
- If you see unauthorized charges, request a refund via the store used for purchase (Apple/Google) and raise a dispute with your card issuer if needed.
- Keep documentation and try contacting support; see the guide linked below for cancellation steps.
Guide reference: Postclic cancellation guide.
Address
Corporate headquarters
Twoo was operated by a company with headquarters in Belgium. Identified address:
Emile Braunplein 18, Ghent 9000, Belgium.
Local support
There is no publicly available India-specific postal address for cancellation. Use your app store account pages or any remaining official support channels documented in purchase receipts.
Reference: Twoo on Wikipedia.