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Undress

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Termination letter drafted by a specialized lawyer
Sender
Undress.app Cancel Subscription | Postclic
Undress
Klaipėdos g. 3
Klaip dos g Lithuania
info@iwearundress.com
Cancellation of Undress contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Undress service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Undress
Klaipėdos g. 3
Klaip dos g , Lithuania
info@iwearundress.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Undress. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Undress: Easy Method

What is Undress

Service overview

Undress is a dating app designed to help users create genuine connections based on attraction and open communication.

The service offers subscription plans that grant credits or tokens for premium features such as higher-quality images, faster processing, and no watermarks.

Where it is offered

Undress is available as a web service and through mobile app stores depending on platform and region.

Billing and purchase channel (web, Apple App Store, Google Play) affect how subscriptions are managed and cancelled.

How to cancel Undress

Cancel via the Web (undress.app)

  • Go to undress.app and sign in to your account.
  • Open your Profile or Account settings and locate the "Unsubscribe" button.
  • Click "Unsubscribe" to stop the subscription; it will remain active until the end of the current billing period if applicable.
  • Note: The in-app Unsubscribe option is shown only when the subscription is not auto-renewable.

Cancel via App Store or Google Play

  • If you purchased through Apple App Store, cancel via device Settings → Apple ID → Subscriptions; Undress settings cannot cancel App Store subscriptions.
  • If you purchased through Google Play, cancel via the Play Store app → Profile → Payments & subscriptions → Subscriptions, then find and cancel Undress.
  • Platform purchases are controlled by Apple or Google; use their subscriptions interfaces to avoid continued billing.

What happens when you cancel

Access and usage

After cancelling, your subscription typically remains active until the end of the current billing period.

You retain access to paid features for that remaining time unless the platform specifies otherwise.

Renewal and future charges

No future charges should occur after a successful cancellation that stops auto‑renewal.

If billing continues, check which platform processed the payment (web, Apple, Google) before contacting support or your payment provider.

Data and account status

Cancellation usually stops billing but does not automatically delete your account or personal data.

If you want account deletion, contact Undress support through the app or the account settings (follow any available deletion path in your account).

Will I get a refund?

Web purchases - short-window policy

Undress web purchases: refund requests must be made within 24 hours of payment and are permitted only if you have used 20 tokens or fewer.

Refunds are denied after 24 hours or if more than 20 tokens have been used.

Alternative web refund statement

There is also a reported version of the web refund policy stating refund requests can be made within 14 days from purchase, with processing up to 10 business days.

Because two versions are reported, verify which policy applied to your purchase at the time of payment or when contacting support.

App Store and Google Play purchases

Purchases through Apple or Google are refunded through those platforms; contact Apple Support or Google Play support to request refunds.

Undress cannot directly refund App Store or Google Play purchases through its own settings.

Undress plans and pricing

Pricing overview

Below are reported/estimated plans and user‑reported prices. Indian INR displays may be anecdotal or incorrect; use your checkout screen for the definitive amount.

Prices are approximate conversions from USD where noted and may vary by region, taxes, or display errors.

Plan Price Period Features
Basic (estimated) ≈ ₹1,190 / month Monthly 15 credits, medium quality, faster queue (USD $11.99)
Standard (estimated) ≈ ₹2,500 / month Monthly 90 credits, excellent quality, no queue (USD $24.99)
Pro (estimated) ≈ ₹4,800 / month Monthly 600 credits, excellent quality, no watermarks, no queue (USD $47.99)
User‑reported Monthly (2024) ₹99 / month Monthly Reported Indian displayed price; possibly incorrect or promotional
User‑reported Annual (2024) ₹6,800 / year Yearly Reported incorrectly high price
User‑reported Annual (2025) ₹390 (unclear period) Yearly or popup‑offer Reported discounted appearance during a milestone or popup

Your consumer rights in India

Applicable protections

Indian consumers are protected under the Consumer Protection Act and related rules which cover unfair trade practices and deficiencies in service.

Statutory rights may provide remedies beyond vendor policies; check local consumer protection guidance if you believe a policy is unfair.

Refund and cancellation expectations

If the purchase was via Apple or Google, those platforms’ refund processes and dispute mechanisms apply.

For web purchases, Undress’s stated refund windows (24 hours/20 tokens or a 14‑day variant) are contract terms - raise disputes promptly if you miss a refund window.

How to escalate

If you cannot resolve a charge or refund with Undress or the platform, consider contacting your bank or filing a complaint with the appropriate Indian consumer forum.

Keep all receipts, screenshots, and correspondence as evidence when escalating a dispute.

Customer experiences

Positive feedback

Users frequently praise image quality, intuitive interface, fast generation speed, and mobile‑friendly design in summaries of positive feedback.

Reported benefits include clean design and useful premium features for engaged subscribers.

Negative feedback and concerns

Some security and trust services flagged low trust scores for similarly named domains, raising warnings about potential phishing or spam risk.

Users on forums sometimes report difficulty cancelling when billing is handled outside the app or when listings do not appear in the app store.

Balance and caution

Positive product feedback exists, but verify the exact domain and purchase channel before entering payment details.

Confirm billing platform (web, Apple, or Google) to avoid cancellation confusion later.

Documentation checklist

Before contacting support

  • Order confirmation or receipt (transaction ID, date, amount).
  • Screenshot of subscription status in your account or app store subscriptions page.
  • Evidence of tokens used (if disputing web refund token limit).

When escalating

  • Copies of any correspondence with Undress, Apple, or Google support.
  • Bank or card statements showing the charge if needed for dispute.
  • Exact timestamps for purchase and cancellation attempts.

Common mistakes

Canceling in the wrong place

A common error is attempting to cancel via Undress account settings when the subscription was purchased through Apple or Google.

If the purchase was via an app store, use that store’s subscription management to cancel.

Missing the refund window

Another mistake is assuming a long refund window when the web policy may allow refunds only within 24 hours and under token‑use limits.

Submit refund requests promptly and document token usage to support your request.

Not keeping receipts

Failing to save receipts, transaction IDs, or screenshots delays resolution and reduces chances of a successful dispute.

Always save confirmation emails and subscription screenshots immediately after purchase.

Comparative recap

Quick comparison

The table below compares cancellation and refund rules by purchase channel to help you choose the right action.

Use this as a quick reference when checking your purchase details and next steps.

Channel How to cancel Refund window Action if problem
Web (undress.app) Account Profile → Unsubscribe on the website Reported: 24 hours & ≤20 tokens OR alternate 14 days (see receipt) Contact Undress support; provide receipt and token usage evidence
Apple App Store (iOS) Device Settings → Apple ID → Subscriptions Refunds handled by Apple; use Apple’s report/refund flow Contact Apple Support or use "Report a Problem" on your purchase
Google Play (Android) Play Store → Profile → Payments & subscriptions → Subscriptions Refunds handled by Google Play refund policies Request refund via Google Play help; contact Google Support if needed

After cancelling

Immediate checks

  • Verify subscription is marked cancelled in your account or app store subscriptions list.
  • Keep receipts and screenshots of the cancellation confirmation.

Follow up steps

  • Monitor your bank or card statement for any unwanted charges and dispute if necessary.
  • If you need a refund and bought via a platform, contact Apple or Google support; for web purchases contact Undress support quickly.

Address

Corporate address (reported)

Klaipėdos g. 3, Vilnius 01117, Lithuania.

This address is reported for headquarters; there is no official India postal address listed for Undress.

Contact tips

When contacting support, reference the exact transaction, platform, and dates to speed resolution.

Keep all documentation handy and escalate to your payment provider or local consumer forum if the charge is disputed and unresolved.

FAQ

To cancel your Undress subscription purchased via the web, sign in to your account at undress.app, go to your Profile or Account settings, and click the 'Unsubscribe' button. Make sure to keep proof of cancellation in case of any issues.

After canceling your Undress subscription, you will retain access to premium features until the end of the current billing period. If you want to delete your account, you must contact Undress support.

Refunds for web purchases can only be requested within 24 hours of payment if you have used 20 tokens or fewer. For purchases made through the App Store or Google Play, you must contact those platforms for refunds.

If you purchased your Undress subscription through the Apple App Store, you need to cancel it via your device's Settings under Apple ID → Subscriptions. Always keep proof of your cancellation.

For web purchases, you must request a refund within 24 hours or within 14 days if following an alternative policy. Always check your receipt for specific terms related to your purchase.