What is bulb Digital Portfolios
Service description
bulb Digital Portfolios (often styled "bulb") is a web and mobile service for creating and sharing digital portfolios and pages for learning, resumes, and showcases.
The service offers a free basic tier and paid Pro features, with account types that determine how deletion and support requests are handled.
Scope for India
bulb's app appears free on the Indian app stores and the web service shows pricing in USD with an INR approximation available.
This guide focuses on account cancellation, data removal, and related steps for users in India.
How to cancel bulb
For free (bulbFree) accounts
- Sign in to your bulb account.
- Go to Profile > Settings.
- Choose DELETE (self-service) and follow the on-screen confirmation to remove the account.
For paid (bulbEd / Pro) accounts
- Contact support to request account deletion; paid accounts require a support-assisted process.
- Email your request to [email protected] with the account email and a clear deletion request.
- Include any proof of purchase or subscription details to speed processing.
What happens when you cancel
Access and service termination
When cancellation is completed, access to the account and any associated pages or portfolios is terminated.
You will no longer be able to sign in or view content unless the account is restored by support (if supported).
Data deletion and retention
Cancellation means account and data removal as described in the deletion flow or support response.
Confirm with support whether deletion is immediate or if there is any retention period for backups or legal reasons.
Will I get a refund?
Standard policy
Fees for bulb Digital Portfolios are non-refundable unless the Terms of Use explicitly state otherwise.
Expect that, in most cases, payments are not returned on account deletion.
Exceptions and how to check
- Any exception to the no-refund rule would be described in the Terms of Use.
- Review the official terms for details: bulb Terms of Use.
bulb plans and pricing
Overview of available plans
Pricing shown here follows verified published information and INR approximations where applicable.
Verify your plan details in your bulb account or the Terms of Use if needed.
Notes on conversions and availability
The web service shows prices in USD; INR equivalents are approximations and may vary with exchange rates.
The mobile app on Indian stores appears free with no subscription shown in India.
| Plan | Price | Period | Features |
| Bulb (THE BULB FACTORY S.R.L.) Mobile App | ₹0.00 (Free) | One-time / Free | App appears free with no subscription pricing listed in India |
| bulb (portfolio web service) - Basic Free Tier | ₹0.00 (Free) | Monthly | Unlimited creation, share 1 page, 2GB storage |
| bulb (portfolio web service) - Pro Plan | Approx ₹165 | Monthly | Share unlimited pages, resume sharing, unlimited storage |
Your consumer rights in India
Basic rights that apply
As an Indian consumer you have rights to clear information about the product, fair treatment, and redressal for defects or misleading claims.
If you paid for a subscription, you can ask for transaction records, receipts, and reasons for refusal of refunds.
Escalation and where to complain
If you cannot resolve deletion or refund issues with bulb support, you may escalate through local consumer forums or statutory consumer complaint mechanisms in India.
Keep records of communications, receipts, and timestamps for any escalation or complaint filing.
Customer experiences
General impressions
User experiences with digital portfolio services vary by needs - some value the free tier; others upgrade for sharing and storage features.
For bulb specifically, verified public review data is not provided here; experiences will depend on support responsiveness and account type.
What influences satisfaction
Key factors are ease of self-service deletion for free accounts, speed of support for paid accounts, and clarity on refunds and data handling.
Prepare documentation and expect different timelines for self-service deletion vs. support-assisted deletion.
Documentation checklist
Essential items to prepare
- Account email address and username used with bulb.
- Subscription receipts or proof of payment for paid plans.
- Screenshots of account settings page showing plan type.
Optional but helpful items
- Any correspondence with bulb support (dates, ticket numbers).
- Clear statement in the email requesting deletion and confirmation of what you want removed.
Common mistakes
Assuming all accounts delete the same way
Example: Trying to use the self-service DELETE flow for a paid Pro account when paid accounts require a support request.
Always check whether your account is free (bulbFree) or paid (bulbEd/Pro) before proceeding.
Not backing up important work
Example: Deleting an account without exporting or saving portfolios first, then losing irreplaceable content.
Export or back up any pages or files you need before requesting deletion.
Comparative recap
Quick side-by-side
| Feature | Basic Free Tier | Pro Plan |
| Price | Free | Approx ₹165 / month |
| Storage | 2GB | Unlimited |
| Sharing | Share 1 page | Share unlimited pages |
| Account deletion method | Self-service via Profile > Settings > DELETE | Request deletion via support (email to [email protected]) |
| Refunds | Generally non-refundable | Generally non-refundable (see Terms of Use) |
After cancelling
Follow-up steps
- Save confirmations: keep any confirmation email or ticket number for your records.
- Verify access: attempt to sign in after the stated processing time to confirm deletion.
Helpful official links
Address
Corporate / correspondence address
155 Bishopsgate, London EC2M 3TQ, United Kingdom
When to use this address
Use the postal address for formal correspondence where required, or if instructed by bulb support for written requests.
For deletion or account issues, start with the self-service option or email [email protected] as described above.