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Cancel EXTRA ENERGY
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I hereby notify you of my decision to terminate the contract relating to the Extra Energy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Extra Energy: Step-by-Step Guide
What is Extra Energy
Overview
Extra Energy is described as an electricity service provider that offers competitive pricing and flexible plans for residential and commercial customers. Publicly available, India-specific official pages or a dedicated website for an "Extra Energy" service were not found in verified sources.
Known scope
Information available in public records is limited and inconsistent across regions. Some references point to companies using similar names in the US, UK and Europe, and product listings with the same name appear for energy supplements online.
How to cancel Extra Energy
Verified status
No verified, India-specific cancellation policy for "Extra Energy" was located in available sources. Follow general cancellation best practices below.
Step-by-step cancellation steps
- Check your account: Log into any customer portal or app and look for a subscription or account cancellation option.
- Contact support: Try official customer support channels - email, phone, or web contact form - and request cancellation with a written confirmation.
- Send a written notice: If no online option exists, send a signed cancellation letter by email or post to the billing or registered address, keeping a dated copy.
- Confirm end date: Ask when service will stop and whether cancellation takes effect immediately or at the end of the paid period.
- Keep evidence: Save confirmation emails, reference numbers, and screenshots of the account status for disputes.
- Dispute payments if necessary: If payments continue after confirmed cancellation, contact your bank or payment provider to raise a dispute.
What happens when you cancel
Service access
Cancellation commonly ends access to the supplier’s customer portal and any benefits tied to an active subscription. Confirm whether access ends immediately or at the end of the billing cycle.
Billing and renewal
Cancellations often stop future renewals but do not always result in immediate refunds for pre-paid periods. Ask the provider how remaining prepaid time will be handled.
Data and account retention
Providers usually retain account records for a period. Request deletion or export of your personal data if you need copies for records or regulatory reasons.
Will I get a refund?
Verified policy
No explicit refund policy for "Extra Energy for India" was located in verified sources. There is no confirmed standard (for example, a 14-day right or no-refund rule) that applies based on available information.
Exceptions and practical guidance
- If you cancelled during a free trial with a provider that offers trials, cancellation sometimes takes effect immediately and avoids future charges.
- If you were charged after confirmed cancellation, request a refund from the supplier and keep transaction evidence.
- If the supplier refuses, escalate to your bank/payment provider for a chargeback or to consumer redress channels in India.
Extra Energy plans and pricing
Available pricing data
No definitive pricing was found for an electricity service named "Extra Energy" in India for 2024/2025. Pricing below reflects similarly named energy supplement products found online, not a power supply plan.
Pricing table
| Plan | Price | 期間 = period | Features | Notes |
|---|---|---|---|---|
| Hindustan Ayurved Extra Energy Man Power Capsule (30 capsules) | ₹983 (discounted from ₹1,873.13) | One-time purchase (bottle) | Energy supplement with Panex ginseng, Shilajit, Ashwagandha, Vang bhasam, Abharak bhasam | Supplement product; not an electricity plan |
| Extra Energy Bundle - 60 Capsules + 60 Gummies (Chitral Herbs) | ₹4,500 | One-time purchase (bundle) | Shilajit capsules and gummies, energy boost, fatigue reduction, immunity support | Supplement product; not an electricity plan |
| Extra Energy (electricity service) | Contact for pricing | Contact for period | Not available from verified sources | No definitive India electricity pricing found |
Your consumer rights in India
Legal protections
Indian consumers are protected by the Consumer Protection Act, which covers unfair trade practices, defective goods and deficient services. Contracts containing unfair terms may be challenged under consumer law.
Where to escalate
- Approach the supplier’s grievance redressal first (written complaint and reference number).
- If unresolved, file a complaint with the National Consumer Helpline or the local Consumer Forum/Commission under the Consumer Protection Act.
- Electricity-specific disputes can also be raised with the relevant State Electricity Regulatory Commission or the local electricity consumer grievance cell.
Customer experiences
Verified negative reports
There is a notable historical report about poor customer service for a UK supplier named Extra Energy. The Guardian reported extensive customer dissatisfaction and a very low Trustpilot score in 2016.
See the report: The Guardian - Extra Energy customer dissatisfaction (2016).
India-specific feedback
There is little or no verified, India-specific feedback available in the reviewed sources. Lack of local reviews means you should proceed cautiously and keep thorough records when dealing with the supplier.
Documentation checklist
Essential documents
- Account number or customer ID and login screenshots.
- All payment receipts, transaction IDs and bank statements showing payments.
- Copies of the contract, terms of service, or plan summary.
- All communications with the provider (emails, chat transcripts, call reference numbers).
Optional supporting items
- Photographs or screenshots of billing panels or service interruptions.
- Identity proof (as required by the supplier) and any statutory notices or letters received.
Common mistakes
Assuming automatic refunds
Many customers assume cancelling will trigger an automatic refund for unused time. In practice, providers may only stop future billing and not refund prepaid periods unless the terms allow it.
Not keeping records
Failing to keep written confirmation of cancellation or payment receipts makes disputes much harder. Always request and save cancellation reference numbers and confirmation emails.
Comparative recap
Key comparison
| Feature | Extra Energy (India) - verified | Typical expectation / suggestion | 期間 = period |
|---|---|---|---|
| Cancellation policy | No verified India-specific cancellation policy found | Expect cancellation via account, email, phone or written notice; ask for confirmation | Varies |
| Refund policy | No explicit refund policy verified | Request refund in writing; escalate to bank or consumer forum if refused | Varies |
| Pricing availability | No definitive electricity pricing for India; some similarly named supplements listed online | Contact supplier for clear rates and billing period | Contact for period |
After cancelling
What to monitor
Monitor your bank or payment account for any unexpected charges after cancellation. Save all responses and confirmations from the supplier for at least the next billing period.
Helpful links and next steps
- Read independent reporting on service complaints for context: The Guardian article on Extra Energy (2016).
- If charges persist, contact your bank/payment provider and consider filing a consumer complaint with local authorities or the state electricity regulator.
Address
Registered address (reported)
5900 Forest Highlands Drive, Fort Worth, TX 76132, USA.
Notes on other addresses
Alternative addresses have been reported in other regions (UK and Cyprus). A London address linked to a company using the name was reported dissolved on 3 September 2024. Verify the correct billing or support address directly with the supplier before sending physical correspondence.