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Cancel JUST ENERGY
in 30 seconds only!
Cancellation service #1 in India
Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Just Energy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Just Energy: Easy Method
What is Just Energy
Overview
Just Energy is a retail energy provider known for offering electricity and green energy plans in North America and related markets.
The company promotes subscription-style energy options and customer service resources under its brand.
Presence related to India
There is an operational presence and contact address listed for India, but public India-specific pricing and full cancellation policy details are not published.
Where India-specific policies are missing, customers may need to use company contact channels to manage accounts or requests.
How to cancel Just Energy
Primary cancellation methods
- Call Just Energy customer service at 833-1757-1615 to request cancellation and ask for a confirmation reference.
- Use the company’s online contact channels (web contact form) if available in your account dashboard to submit a cancellation request.
If you cannot cancel directly
- Visit the local office address (see Address section) to request assistance in person if phone and web options fail.
- Keep records of any attempted contacts: dates, times, names, and confirmation numbers where provided.
What happens when you cancel
Final billing and service access
After cancellation you can expect a final bill covering usage up to the cancellation date.
Access to online account features may remain for a limited period to view statements and confirmations.
Renewals and auto‑renewal
Cancelling should stop future automatic renewals, but confirm this explicitly with the agent and obtain written confirmation where possible.
Keep all cancellation confirmations in case of later disputes about renewed charges.
Will I get a refund?
What is publicly available for India
No India-specific refund policy or 14-day cooling-off rights were located in public materials.
The European 14-day return rule noted by the company applies only to European purchases and not to India.
Exceptions and next steps
- If you purchased from Just Electric’s India shop, review their refund policy: Just Electric - Refund Policy.
- If a refund is expected but not received, keep proof of purchase and follow up in writing (email or web form) and request escalation if needed.
Just Energy plans and pricing
Pricing availability
No publicly available pricing in INR for Just Energy in India (2024/2025) was found in the verified sources.
Pricing details for other regions (for example Texas) exist but are not India-specific and may not apply.
How to obtain a quote
Contact customer service or the local office to request current India pricing and plan details.
Ask for a written quote that shows plan length, rates, fees, and any early termination charges.
| Plan | Period | Price (INR) |
|---|---|---|
| Contact for pricing | Contact for pricing | Contact for pricing |
Your consumer rights in India
What Just Energy states
Just Energy publishes a Customer Bill of Rights covering transparency, access to contracts, privacy, and customer service expectations.
See their statement here: Just Energy - Customer Bill of Rights.
Local consumer protections
Indian consumers have general rights to fair treatment, transparent contracts, and remedies under national consumer protection laws.
If you believe your rights were violated, you may pursue complaint channels such as company escalation, consumer forums, or legal redress under Indian consumer law.
Customer experiences
Positive feedback
- Some customers leave positive feedback about helpful service agents and ease of use; global review pages show a minority of 5‑star reviews. See company reviews: Just Energy - Reviews.
Common complaints and patterns
- Multiple review sites report complaints about opaque billing, unexpected renewals, and difficulty cancelling: Trustpilot, Sitejabber, and OH Energy Ratings.
- Individual accounts report aggressive sales tactics and billing surprises; one personal account on Reddit details unsolicited sign-ups and high bills: Reddit post.
Documentation checklist
What to have ready before cancelling
- Account number, full name on account, and service address.
- Copies of the contract, recent bills, and proof of payment.
- Any communications (emails, chat logs) with customer service.
If you plan to dispute charges
- Collect cancellation confirmation, final bill, and date/time of phone calls with agent names.
- Save screenshots of account pages and any terms that were presented at enrollment.
Common mistakes
Enrollment mistakes
Customers sometimes misunderstand promotional offers (for example, “free nights/weekends”) and later find those terms limited or conditional.
Always request written terms for any promotional pricing to avoid surprises.
Cancellation mistakes
Many disputes arise from not obtaining a written cancellation confirmation or failing to record the cancellation reference number.
Do not assume a verbal confirmation is sufficient - always get it in writing and check your next bill.
Comparative recap
At a glance
This table summarizes likely outcomes based on available public information and customer reports.
Quick decision points
Use the table to decide whether to call, escalate, or gather documentation first.
| Feature | Typical outcome | Notes / Source |
|---|---|---|
| Phone cancellation | Effective if confirmation is provided | Call 833-1757-1615; obtain confirmation |
| Online contact form | May take longer; creates written record | Use company web channels where available |
| Refund certainty | No India-specific policy located | Just Electric - Refund Policy (India shop page) |
| Customer satisfaction | Mixed to negative in public reviews | Trustpilot shows a high share of 1‑star reviews |
After cancelling
Immediate steps
- Save cancellation confirmation (email or reference number) and final bill for at least a year.
- Monitor bank/card statements for any unexpected charges after cancellation.
If issues persist
- Refer to the company’s Customer Bill of Rights to request clarity: Customer Bill of Rights.
- Check public reviews for patterns before escalating, and document repeated failures: Trustpilot.
Address
Office address (India)
Ground Floor, Block 2B (Hibiscus), Tower 3, Embassy Tech Village, Devarabeesanahalli, Bengaluru 560103, India.
Use this address for in-person visits or written correspondence if necessary.
How to contact
Phone: 833-1757-1615 for customer service and cancellation requests.
For refunds or policy details specific to the India shop, review: Refund Policy (Just Electric India).