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Ea Sports

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Termination letter drafted by a specialized lawyer
Sender
Ea Sports
17-22 Floors, Tower‑30, Plot No. 8B/2, 9, 10A & 10B, Survey No. 83/1, Knowledge City Layout, Raidurgam Village, Serlingampally, Ranga Reddy
500081 Hyderabad India
support.india@ottcommerce.com
Cancellation of Ea Sports contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Ea Sports service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Ea Sports
17-22 Floors, Tower‑30, Plot No. 8B/2, 9, 10A & 10B, Survey No. 83/1, Knowledge City Layout, Raidurgam Village, Serlingampally, Ranga Reddy
500081 Hyderabad , India
support.india@ottcommerce.com
REF/2025GRHS4

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Cancellation EA Sports: Easy Method

What is EA Sports

EA Sports is a brand of Electronic Arts that focuses on sports video games and related services, including EA Play subscription benefits for players. The brand covers titles, in-game services, and membership features intended to enhance play across platforms.

EA Play is a subscription service tied to EA content, providing members with trials, rewards, and purchase discounts on EA digital items.

Scope of the service

EA Sports covers console, PC, and mobile releases of sports titles and any associated subscription services like EA Play that give access to game trials and member perks.

Where subscriptions appear

Subscriptions may be billed through EA (EA Account/EA App), or through platform stores such as PlayStation Store, Xbox/Microsoft Store, Apple App Store, or Google Play, depending on where you purchased.

How to cancel EA Sports

Cancel via PlayStation (PS Store)

  • Sign in to your PlayStation account on the console or PlayStation web account page.
  • Go to Subscriptions > Locate EA Play (or the EA subscription) > Select Cancel Subscription.
  • Follow on-screen prompts and confirm cancellation; keep a confirmation email or screenshot.

Cancel via EA Account / EA App / Origin

  • Sign in to your EA Account at your account settings or EA App.
  • Navigate to Subscriptions or My Services, find EA Play, and choose Cancel.
  • Confirm cancellation; note whether access continues until the end of the billing period.

Cancel via Xbox / Microsoft Store

  • Open account.microsoft.com > Services & subscriptions.
  • Find EA Play subscription and select Manage > Cancel subscription.
  • Keep confirmation details and check billing history for final charges.

Cancel via Mobile Stores (Apple / Google)

  • Apple: Open Settings > Your name > Subscriptions, select EA subscription and Cancel.
  • Google Play: Open Google Play > Profile > Payments & subscriptions > Subscriptions, select EA Play and Cancel.
  • Mobile purchases must be cancelled through the platform that billed you.

What happens when you cancel

Access after cancellation

After cancellation, most subscriptions remain active until the end of the current paid period. You can continue using member benefits until that expiry date.

Renewal and billing

Auto-renew is turned off on cancellation, so no new recurring charge should occur after the paid period ends. Verify billing statements to confirm no further charges.

Account and game data

Canceling membership does not delete your EA account or game saves in most cases, but in-game access to member-only content may be restricted once the subscription expires.

Will I get a refund?

General refund principles

Refund eligibility depends on where you bought the subscription (platform/store) and the specific platform refund policy.

Purchases billed by PlayStation, Xbox, Google Play, or Apple follow their refund rules, not EA’s in all cases.

Common exceptions and steps

  • Trial periods: unused trials may be non-refundable if converted - check the platform’s trial rules.
  • Accidental purchases: contact the billing platform support quickly; documenting the mistake improves chances of a refund.
  • If EA billed you directly, submit a support request via your EA Account support channels and include order details.

EA Sports plans and pricing

Official standard pricing (India)

Plan 価格 期間 Features
EA Play (Monthly) ₹399 月額 EA Play membership includes access to a collection of EA titles, trials, member rewards, and a 10% discount on EA digital purchases.
EA Play (Annual) ₹2499 年間 Same benefits as monthly, billed once per year.

Notes on price and promotions

Prices above reflect PlayStation Store India standard rates as of early 2026. Promotional offers have appeared historically (for example, a discounted first month), but standard rates are ₹399/month or ₹2499/year.

Your consumer rights in India

Right to redress

As a consumer in India you have the right to seek redressal for defective or unfair trade practices, including disputed digital subscriptions.

Keep purchase receipts and correspondence as evidence when filing complaints.

Escalation options

  • First contact the seller/platform support and use their grievance procedure.
  • If unresolved, you may approach consumer fora or a district consumer commission under the Consumer Protection Act.
  • Maintain records of attempts to resolve the issue (emails, screenshots, billing statements).

Customer experiences

Positive feedback

Many customers value EA Play for early trials, member rewards, and the 10% digital purchase discount, especially when subscribing annually for cost savings.

Common complaints

Frequent issues include unexpected renewals, delays or denials in refunds, and confusion when subscriptions are billed via different platforms.

Response times from support and platform-specific policies often shape the perceived experience.

Documentation checklist

Essential documents

  • Order number or transaction ID from the platform or EA receipt.
  • Account email/EA ID and platform account details (PSN/Xbox/Apple ID/Google Account).
  • Screenshot of subscription page showing plan and next billing date.

Optional supporting items

  • Correspondence with support (emails, chat transcripts).
  • Bank or card statements showing the charge.
  • Proof of cancellation confirmation (email or screenshot).

Common mistakes

Forgetting where you subscribed

Many users try to cancel via their EA account while the charge was made by PlayStation/Xbox/Apple/Google. Always check the original billing source before attempting cancellation.

Missing billing dates and confirmation

Not noting the next billing date can lead to an unexpected charge. Always save the cancellation confirmation and check your bank statement for lingering charges.

Contacting the wrong support channel

Contacting EA when the platform billed you (or vice versa) delays resolution. Identify the billing platform first, then contact the appropriate support.

Comparative recap

Overview comparison

Plan Upfront cost (INR) Cost per month (INR) Annualized cost Best for
EA Play (Monthly) ₹399 ₹399 ₹4,788 Short-term players who prefer monthly commitment
EA Play (Annual) ₹2,499 ~₹208 ₹2,499 Regular players seeking the best yearly value

Key takeaway

Annual membership offers substantial savings versus paying monthly across a full year. Choose monthly only if you want flexibility or plan to subscribe briefly.

After cancelling

Immediate steps

  • Save cancellation confirmation (email or screenshot) and verify the subscription status in your account.
  • Check your payment method statement to confirm no further charges were processed after expiry.

Where to check for help

If you need assistance, consult the support area of the platform that billed you (PlayStation/Xbox/Apple/Google) or the EA Help section via your EA Account.

Document all interactions and keep records if you plan to escalate through consumer grievance channels in India.

Address

Corporate / Legal headquarters

Electronic Arts Games India Private Limited

17-22 Floors, Tower‑30, Plot No. 8B/2, 9, 10A & 10B, Survey No. 83/1, Knowledge City Layout, Raidurgam Village, Serlingampally, Ranga Reddy, Hyderabad, Telangana 500081, India

Notes on correspondence

Use the address above for formal notices or legal correspondence. For subscription cancellations and refunds, use the online support channels associated with your purchase to get faster resolution.

FAQ

To cancel your EA Play subscription via the PlayStation Store, sign in to your PlayStation account, go to Subscriptions, locate EA Play, and select Cancel Subscription. Follow the on-screen prompts to confirm cancellation and keep a confirmation email or screenshot for your records.

Yes, after canceling your EA Sports subscription, you will retain access to your games and member benefits until the end of the current paid period. Make sure to verify your billing cycle for exact dates.

Yes, you can cancel your EA Sports subscription through your EA Account or EA App. Sign in, navigate to Subscriptions or My Services, find EA Play, and select Cancel. Confirm your cancellation and note whether access continues until the end of the billing period.

Canceling your EA Sports subscription does not delete your EA account or game saves. However, in-game access to member-only content may be restricted once the subscription expires. Keep this in mind when deciding to cancel.

Refund eligibility depends on where you purchased your EA Sports subscription. If EA billed you directly, submit a support request through your EA Account support channels. For purchases made through platforms like PlayStation or Xbox, follow their specific refund policies and keep proof of your cancellation.