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I hereby notify you of my decision to terminate the contract relating to the Exitlag service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Exitlag: Easy Method
What is Exitlag
Overview
Exitlag is a network optimization service for online gaming that uses multi-route technology to reduce latency and packet loss.
It is sold as a subscription for desktop and mobile, with a focus on improving connection stability for specific game titles.
Key purpose
The main purpose is to create more stable routes between a player's PC or mobile device and game servers to lower lag and improve gameplay.
Exitlag offers individual and multiplayer plans and integrates with supported games to route traffic through optimized paths.
How to cancel Exitlag
Cancel via web (account portal)
- Sign in to My Account on the ExitLag website.
- Go to Plan Management > Subscription Management and click the cancellation link.
- Confirm the cancellation; the subscription will stop auto-renewing but remain active until the end of the billing period.
- Reference: ExitLag cancellation guide (web).
Cancel Multiplayer plan (web flow)
- Open My Subscription > Manage Subscription in your account dashboard.
- Click the cancellation option located below the Recurring Charge section.
- Complete the reason form and confirm to stop auto-renewal.
- Reference: Multiplayer plan cancellation steps.
Cancel via App Store / Google Play
- ExitLag documentation does not provide explicit App Store or Google Play cancellation steps.
- If you subscribed through Apple or Google, you must manage or cancel the subscription through your platform account following their rules.
What happens when you cancel
Access after cancellation
When you cancel via the web portal, your subscription stops renewing but remains active until the current billing period ends.
You retain full access to the service for the remainder of the paid period after cancellation.
Auto-renewal and charges
Cancelling prevents the next automatic payment; it does not reverse charges already processed for the current period.
For subscriptions purchased via mobile platforms, the platform’s renewal rules apply if you subscribed through App Store or Google Play.
Will I get a refund?
ExitLag refund policy
ExitLag provides a 7-day cooling-off (withdrawal) period applicable only on the first purchase for Individual & Multiplayer plans.
You may request a refund within 7 days of your first purchase; see the Terms of Service for details.
Reference: ExitLag Terms of Service.
Common exceptions
- After renewal, payments are generally non-refundable; cancellation only prevents future charges.
- No refunds or credits for partially used subscription periods unless ExitLag breaches its terms or fails to deliver service.
- Purchases made via certain methods (cryptocurrency, SBP Russo, Perfect Money, P2P Card) are excluded from refunds due to platform restrictions.
Exitlag plans and pricing
Pricing overview
Official ExitLag site primarily lists USD/GBP prices; INR prices are available via the Indian App Store and third-party resellers.
Below are App Store and third-party INR prices observed for India (as listed in available sources).
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium Monthly Subscription (App Store iOS India) | ₹205 | Monthly | Standard Premium mobile service |
| Premium Annual Subscription (App Store iOS India) | ₹1,299 | Annual | Standard Premium mobile service |
| Creators Monthly Subscription (App Store iOS India) | ₹170 | Monthly | Creators-focused mobile service |
| Annual Premium Subscription option 1 (App Store iOS India) | ₹1,349 | Annual | Premium mobile service (alternate) |
| Creators Annual Subscription (App Store iOS India) | ₹999 | Annual | Creators-focused service |
| Annual Premium Subscription option 2 (App Store iOS India) | ₹4,999 | Annual | Premium mobile service (higher-priced) |
| Annual Premium Subscription option 3 (App Store iOS India) | ₹3,499 | Annual | Premium mobile service (another variant) |
| 1 Month Activation (Techubiz) | ₹2,490 | Monthly | Active subscription via third‑party seller |
Notes on pricing
- Official ExitLag website lists prices in USD/GBP; INR entries come from the App Store and third-party sellers.
- Prices on the App Store may vary by region and change over time; always check the platform before purchase.
Your consumer rights in India
Cooling-off and withdrawal
ExitLag’s stated policy offers a 7-day cooling-off period on first purchases for Individual & Multiplayer plans.
Indian consumer law may provide withdrawal rights for digital goods, typically within 7 - 14 days depending on circumstances.
Auto-renewal and consent
- Automatic renewal without clear consent can be a consumer-protection concern in India.
- Hidden or difficult cancellation methods may be challenged under Indian consumer protection rules.
- If a platform payment method restricts refunds, check platform rules and consider dispute channels if needed.
Customer experiences
Positive reports
Some users report substantial ping reduction and smoother gameplay after using ExitLag.
Multiple reviews praise stable connection improvements and responsive customer support for some cases.
Negative reports
- Complaints include lack of improvement or worsened performance (lag spikes, stuttering) for certain setups.
- There are reports of difficulties obtaining refunds and frustration with recurring auto-renewals.
- For aggregated reviews see customer review pages such as Trustpilot.
Documentation checklist
What to prepare before cancelling
- Account email and password (to access My Account).
- Subscription details: plan name, purchase date, and payment method.
- Order or transaction ID if available.
For refund or disputes
- Record of the first purchase date (for the 7-day cooling-off claim).
- Screenshots of billing or renewal notices and any correspondence with ExitLag support.
- Payment receipts from the App Store / Google Play if subscribed via mobile platforms.
Common mistakes
Assuming cancellation is immediate
Many users expect service to stop immediately after cancelling. In fact, web cancellations typically keep the subscription active until the billing period ends.
Expect continued access until the paid period expires and no automatic refund for the current term.
Trying to refund renewals
Users often request refunds for renewals outside the cooling-off window; ExitLag’s policy generally treats renewals as non-refundable.
If you paid via restricted methods (crypto, P2P), refunds may be impossible through ExitLag and require platform-level dispute steps.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund differences between ExitLag web subscriptions and platform purchases.
| Topic | ExitLag (Web) | App Store / Google Play | Notes |
|---|---|---|---|
| How to cancel | My Account > Plan Management > Subscription Management | Cancel via Apple or Google subscription settings | ExitLag docs cover web cancellations; platform steps follow store rules. |
| Effect of cancellation | Stops auto-renewal; access until billing period ends | Access and renewal handled by store policies | No immediate refund for paid current period in most cases. |
| Refunds | 7-day refund on first purchase only; renewals non-refundable | Subject to store refund policies | Some payment methods are excluded from refunds. |
After cancelling
Follow-up steps
- Keep confirmation of cancellation and any support ticket numbers.
- Verify your next billing date to ensure no unexpected charges recur.
Helpful links
- ExitLag: How to cancel subscription (web)
- ExitLag: Multiplayer subscription management
- ExitLag Terms of Service (refund rules and exceptions)
Address
Listed corporate address
A third-party directory lists an address for ExitLag: 75 5th Street Northwest, Atlanta, GA 30308, United States.
Official contact note
ExitLag’s own site does not prominently publish a postal address; for official help use the account portal or ExitLag knowledgebase links above.