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Fortnite Crew

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Termination letter drafted by a specialized lawyer
Sender
Fortnite Crew
620 Crossroads Blvd., Cary
North Carolina United States
help@support.epicgames.com
Cancellation of Fortnite Crew contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Fortnite Crew service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Fortnite Crew
620 Crossroads Blvd., Cary
North Carolina , United States
help@support.epicgames.com
REF/2025GRHS4

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Cancellation Fortnite Crew: Easy Method

What is Fortnite Crew

Service overview

Fortnite Crew is a paid monthly subscription that bundles the current Battle Pass, 1,000 V‑Bucks every month, and an exclusive Crew Pack with cosmetics and accessories.

The subscription is managed through the platform where you purchased it (Epic account, console store, or mobile store) and renews automatically until cancelled.

Who it's for

It is aimed at regular Fortnite players who want the Battle Pass and monthly V‑Bucks without separate purchases.

Benefits and availability can vary by platform and region; check your store or Epic account for exact entitlements.

How to cancel Fortnite Crew

General guidance

You must cancel on the same platform you used to subscribe: App Store, Google Play, Epic (web/in‑game), Xbox, PlayStation, Nintendo, or One Store.

Each platform has its own cancellation flow; use your account or subscriptions page to stop automatic renewal.

Step-by-step platform steps

  • App Store (iOS): Open Settings > your Apple ID > Subscriptions > select Fortnite Crew > Cancel Subscription.
  • Google Play (Android): Open Google Play Store > Profile > Payments & subscriptions > Subscriptions > select Fortnite Crew > Cancel subscription.
  • Epic Games (web or in‑game): Go to your Epic account > Subscriptions page > find Fortnite Crew > Cancel. See Epic help for full details: Epic: How to cancel Fortnite Crew.
  • Xbox: Sign in to your Microsoft account > Services & subscriptions > find Fortnite Crew > Manage > Cancel.
  • PlayStation: Manage Subscriptions in your PlayStation Account > select Fortnite Crew > Turn Off Auto‑Renew.
  • Nintendo: Nintendo Account > Shop Menu > Subscriptions > Cancel for the Nintendo account used to buy Crew.
  • One Store (supported regions): Use your One Store account subscriptions/settings to cancel recurring billing.

What happens when you cancel

Access and benefits

When you cancel, you keep all Fortnite Crew benefits until the end of the current paid billing period.

This includes the active Battle Pass, any earned Battle Pass progression, the monthly 1,000 V‑Bucks, and Crew Pack items already granted.

Renewal and account data

Automatic renewal stops at the end of the billing cycle; your subscription will not renew afterward unless you re‑subscribe.

Epic and platform accounts retain purchase records and entitlement history; you can re‑subscribe later but may lose some past Crew‑only content if not re‑purchased or re‑granted.

Will I get a refund?

Official refund policy

Officially, Fortnite Crew subscriptions are non‑refundable according to Epic’s help documentation.

See Epic’s refund information for cases like duplicate subscriptions and related policies: Epic: Refunds and duplicate subscriptions.

Possible exceptions and user reports

  • Some user‑reported experiences indicate a one‑time V‑Buck refund may occur if you subscribed to Crew within a short window after buying a separate Battle Pass, but this is not guaranteed.
  • Subscriptions outside that short window or routine cancellations typically do not qualify for refunds; this aligns with Epic’s stated non‑refundable stance.
  • For practical guidance or edge cases, community writeups and guides may help understand possible outcomes: Spliced: Can I refund my Fortnite Crew?.

Fortnite Crew plans and pricing

Plan summary

Official Epic documentation does not publish a definitive INR price in the help pages linked here.

Indian users commonly report a monthly price around ₹998, but this is community‑reported and may vary by platform and taxes.

Pricing table

Plan Price (INR) 期間 Features
Fortnite Crew Approximately ₹998 月額 Battle Pass, 1,000 V‑Bucks/month, exclusive Crew Pack

Your consumer rights in India

Relevant laws and protections

Indian consumers of digital subscriptions are protected under the Consumer Protection Act (2019), Consumer Protection (E‑Commerce) Rules (2020), and the Indian Contract Act (1872).

These laws require clear cancellation and refund policies, transparent terms, and effective grievance redressal by sellers and platforms.

Practical redress steps

  • If a platform fails to honor cancellation or refund terms, consumers can raise complaints with the platform’s grievance officer and escalate to consumer forums.
  • Refunds are expected to be processed promptly; typical timelines under consumer guidance are 7 - 15 days for digital refunds, though platform processing times vary.
  • For legal context and guidance, see a local summary of consumer subscription rights: Law4U: Subscription cancellations and refunds in India.

Customer experiences

Positive feedback

Many users appreciate that cancelling still allows full access for the remainder of the paid period, which helps them get full value for that month.

Several guides document straightforward cancellation steps across platforms that work reliably for most subscribers: Step‑by‑step guide.

Negative feedback and common issues

Some Indian users report payment failures or recurring‑payment blocks due to bank or RBI restrictions on international recurring charges.

Other reports mention billing or refund delays and occasional poor support experiences; keep documentation and screenshots if you need to escalate.

Documentation checklist

What to collect before contacting support

  • Account email / Epic account name and platform username.
  • Order receipt or subscription confirmation showing date, amount, and transaction ID.
  • Payment method details (last four digits of card, payment provider) and screenshots of payment failures if any.

Additional helpful items

  • Screenshot of the active subscription page showing renewal date and status.
  • Any support chat transcripts or emails from the platform or Epic.

Common mistakes

Example: Canceling in the wrong place

Many users try to cancel via Epic when the subscription was bought through Apple, Google, or a console store.

Result: the subscription continues to renew because the platform that billed the charge still has active auto‑renewal.

Example: Assuming immediate loss of benefits

Some users expect immediate removal of Battle Pass and V‑Bucks after cancelling; this is incorrect - benefits remain until the billing period ends.

Always verify the subscription end date in your platform account to know exactly when access will stop.

Comparative recap

Quick feature comparison

Feature Fortnite Crew Cancel behavior 期間
Battle Pass Included while subscribed Access until end of paid period 月額
Monthly V‑Bucks 1,000 V‑Bucks each month Already granted V‑Bucks stay in wallet 月額
Refunds Generally non‑refundable Exceptions rare; see Epic policy 月額

After cancelling

Immediate checks

  • Confirm cancellation confirmation email or check subscription status on the original platform.
  • Note the date when benefits will end and keep any receipts for records.

Where to get help

Address

Company headquarters

Epic Games (Fortnite developer) headquarters address is listed as:

620 Crossroads Blvd., Cary, North Carolina 27518, USA

Support note

For subscription issues, contacting support through the platform where you purchased the subscription is the fastest route.

Use the documentation checklist above when escalating to platform support or consumer forums.

FAQ

To cancel your Fortnite Crew subscription on PlayStation, go to your PlayStation Account, select Manage Subscriptions, find Fortnite Crew, and turn off Auto-Renew. You can also cancel in writing if needed.

Yes, after you cancel your Fortnite Crew subscription, you will retain access to all benefits, including the Battle Pass and V-Bucks, until the end of your current billing period.

Fortnite Crew subscriptions are generally non-refundable according to Epic's policy. However, you might check for exceptions like duplicate subscriptions by contacting support or reviewing your contract.

To cancel your Fortnite Crew subscription via the Epic Games website, log into your Epic account, navigate to the Subscriptions page, find Fortnite Crew, and select Cancel. Remember to keep proof of cancellation.

Yes, you can cancel your Fortnite Crew subscription on Xbox by signing into your Microsoft account, going to Services & subscriptions, locating Fortnite Crew, and selecting Manage to cancel. You may also cancel in writing.