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Mixer

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India

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Termination letter drafted by a specialized lawyer
Sender
Mixer Cancel Subscription | Postclic
Mixer
Level 8, DLF Downtown, DLF City Phase 3 Road, Ambience Island, DLF Phase 3, Sector 24
122002 Gurugram India
info@mixer.in
Cancellation of Mixer contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Mixer service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Mixer
Level 8, DLF Downtown, DLF City Phase 3 Road, Ambience Island, DLF Phase 3, Sector 24
122002 Gurugram , India
info@mixer.in
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Mixer. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Mixer: Easy Method

What is Mixer

Overview

Mixer is a live-streaming platform that historically allowed gamers to broadcast gameplay and interact with viewers in real time.

The service promoted low-latency interaction and community features for streaming and viewing content.

Service context

Mixer offered subscription-based features managed through platform app stores rather than directly via a Mixer web account.

This guide focuses on cancelling subscriptions and related consumer rights for users in India.

How to cancel Mixer

Cancel via App Store (iOS)

  • Open your iPhone or iPad Settings or the App Store app.
  • Go to Apple ID > Subscriptions and find the Mixer subscription.
  • Choose Cancel Subscription to stop auto-renewal.
  • Apple manages billing and refunds for App Store purchases; Mixer directs iOS users to Apple settings.

Cancel via Google Play (Android) or Web

  • Open the Google Play Store app, tap Menu > Subscriptions, select Mixer, then tap Cancel Subscription.
  • If you subscribed via a web flow that charged Google Play, cancel in Google Play subscriptions; Mixer’s web interface does not cancel billing.
  • Do not expect to cancel billing from Mixer’s web pages - billing is handled through the store used at purchase.

What happens when you cancel

Subscription status and access

When you cancel, auto-renewal is stopped so future billing ends at the next renewal date.

Because Mixer’s policy states no refunds for partial months, you should expect access to continue for the remainder of the paid period but no prorated refund.

Data and account effects

Cancelling a paid subscription does not necessarily delete your Mixer account or data; check account settings for deletion options.

If you want full account removal, follow account deletion steps if available or contact support; cancelling subscription only stops billing.

Will I get a refund?

Official Mixer policy

Mixer’s stated policy: all payments are final and non-refundable, except where required by law.

The policy also says there are no refunds for partial months or unused portions when cancelled through app stores.

Possible exceptions

  • Statutory consumer protections (see India section) can override a vendor’s “no refund” policy in certain cases.
  • If a platform (Apple or Google) or local law requires a refund, you may be eligible despite Mixer’s written policy.

Mixer plans and pricing

Pricing availability

No official subscription-based pricing for Mixer in India (2024 - 2025) was found in available sources.

If you need exact pricing or plan names, contact Mixer support or check the app store listing used at purchase.

Contact for pricing

Plan Price Period
Contact for pricing Contact for pricing Contact for pricing

Your consumer rights in India

Key legal references

Consumers in India are protected by the Consumer Protection Act, 2019 and related e-commerce rules that cover unfair trade practices and digital services.

These laws can provide remedies even where a service’s policy states payments are non-refundable.

Practical steps under Indian law

  • Document the purchase and any misleading claims or failures to provide promised services.
  • If the app or vendor refuses a lawful refund, you may approach the consumer forum or use grievance mechanisms under Indian law.

Customer experiences

Positive feedback

Some users report enjoying promotional offers and helpful customer service when promotions were honored.

Example feedback cites successful claims such as free drinks and timely support in some cases.

Negative feedback

Common complaints include login failures (missing validation codes), unfulfilled promotional promises, and poor usability.

Several Trustpilot reviews describe frustration when offers were not delivered or the app was difficult to use. See reviews for examples.

Documentation checklist

Proof of purchase

  • App store receipt or order confirmation email with transaction ID.
  • Payment method statement (bank card, UPI or Google/Apple invoice).

Supporting evidence

  • Screenshots of the subscription page, promotional claims, and any error messages.
  • Records of communications with Mixer or app-store support (dates, agent names, chat logs, emails).

Common mistakes

Assuming web cancellation works

Many users try to cancel billing in Mixer’s web interface, but billing is often handled by Apple or Google Play.

This leads to confusion when charges continue because the store subscription was not cancelled.

Not saving receipts or evidence

Failing to keep receipts, order IDs, or screenshots makes it harder to request a refund or escalate a complaint.

Always archive the app store receipt and any communication before starting a dispute or consumer complaint.

Comparative recap

Platform comparison

Platform Cancellation method Refund policy Notes
App Store (iOS) Cancel via Apple subscription settings No refunds for partial months (Mixer policy); Apple handles any refund requests Use Apple ID > Subscriptions
Google Play (Android) Cancel via Google Play subscriptions No refunds for partial months (Mixer policy); Google handles store refunds Use Google Play > Subscriptions
Web Billing is via app store; cancel in your device’s store settings Mixer states no refunds; rely on store policy or local law Mixer web does not cancel store billing

After cancelling

Follow-up actions

Keep the store cancellation confirmation and note the end date of your paid period.

If billing continues after cancellation, contact the app store support first and gather evidence for escalation.

Helpful links and resources

  • Read user reviews and experiences for context: Mixer reviews on Trustpilot.
  • If you believe local consumer law applies, collect your documentation and consider contacting a consumer protection forum in India.

Address

Mixer / related contact location

Level 8, DLF Downtown, DLF City Phase 3 Road, Ambience Island, DLF Phase 3, Sector 24, Gurugram, Haryana 122002, India

Notes about the address

This address is provided as part of the available context and may be useful for formal correspondence or grievance routing.

For immediate billing issues, contact the app store (Apple or Google Play) that processed your purchase.

FAQ

To cancel your Mixer subscription on iOS, open your iPhone or iPad Settings or the App Store app, go to Apple ID > Subscriptions, find the Mixer subscription, and choose Cancel Subscription to stop auto-renewal. Remember to keep proof of cancellation.

If you subscribed to Mixer via Google Play, open the Google Play Store app, tap Menu > Subscriptions, select Mixer, and then tap Cancel Subscription. Ensure you keep a record of your cancellation for future reference.

When you cancel your Mixer subscription, auto-renewal stops, and you will retain access until the end of the current billing period. No prorated refunds are provided, so you will not receive any refund for unused time.

According to Mixer’s policy, all payments are final and non-refundable, including for partial months. If you believe you are entitled to a refund, check with the app store or local laws, and keep any correspondence as proof.

Yes, statutory consumer protections may apply, allowing refunds in certain cases despite Mixer’s no-refund policy. If you face issues, consider documenting your purchase and contacting customer support or a consumer forum.