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I hereby notify you of my decision to terminate the contract relating to the Mojang service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mojang: Easy Method
What is Mojang
Overview
Mojang AB is the developer of Minecraft, a sandbox video game available across PC, mobile and consoles.
The company publishes game editions, marketplace content and subscription services such as Minecraft Realms.
Products covered
This guide covers purchases made through Mojang (direct site), marketplace/store platforms, and Realms subscriptions.
Platform-specific rules (Apple, Google, Microsoft) often determine cancellation and refund options.
How to cancel Mojang
Direct purchases via Mojang website
- Identify your purchase: order ID and email used at checkout.
- Note: Mojang's terms generally state there is no right to cancel once digital content has been downloaded; immediate access is implied.
Purchases through platform stores (iOS, Android, Microsoft)
- App Store (iOS): Requests and cancellations must be handled via Apple - Mojang does not provide direct cancellation for App Store purchases.
- Google Play (Android): Contact Google Play support for refunds; change-of-mind refunds are rarely granted after download.
- Microsoft Store / Realms: Contact Microsoft Store for purchases and see platform guidance for Realms support and refund options.
What happens when you cancel
Access and license
If cancellation is accepted (rare for immediate digital delivery), access to the purchased content may be revoked or disabled.
For subscriptions (Realms), cancelling stops future renewals but does not always remove access immediately unless specified.
Data and renewal
Subscription cancellation usually halts automatic renewal; saved worlds or associated data policies depend on the service and may be retained for a period.
For Realms, consult platform support if you need data retention or service restoration details.
Will I get a refund?
General Mojang policy
Mojang itself generally does not process refunds for direct purchases; refunds are handled by the platform used to pay.
Direct-download purchases often include a clause that consumers consent to immediate access and waive cooling-off rights once downloaded.
Exceptions and subscriptions
- Refunds may be granted in limited cases such as technical faults, duplicate transactions, or where required by law.
- Minecraft Realms: cancellation after immediate access is typically not allowed, but refunds may be available if the service is faulty and cannot be fixed.
For platform-specific refund procedures see Mojang/platform support pages.
Mojang plans and pricing
Pricing summary
Below are representative prices and common listings relevant to India. Promotional prices may vary and official store prices change with regional offerings.
Contact official store pages for live pricing if uncertain.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Minecraft Pocket Edition (mobile, one-time purchase) | ₹29 | One-time | Full mobile Bedrock version for mobile platforms |
| Minecraft Java & Bedrock bundle (PC, 15th Anniversary sale) | ₹999 | One-time | Both Java Edition and Bedrock Edition (PC) - sale price |
| Minecraft (PC standard bundle, typical) | ≈ ₹2,000 | One-time | Java + Bedrock bundle (standard non-discounted price) |
| Minecraft Realms Plus - 3-month subscription | ₹4,004 | 3 Months | Bedrock Realms Plus - up to 10 players, includes marketplace content |
| Minecraft Realms Plus - 6-month subscription | ₹5,775 | 6 Months | Longer Realms Plus subscription - same features as 3-month plan |
Your consumer rights in India
Legal framework
India's Consumer Protection Act 2019 and E‑Commerce Rules 2020 govern online purchases, including digital goods and services.
Sellers must clearly disclose refund and cancellation policies at the time of purchase.
Digital content specifics
- No-cancellation/no-refund labels for digital downloads may be valid once access begins, but they cannot override rights for defective or mis-described content.
- Basic consumer protections remain for faulty, misrepresented or undelivered digital goods under Indian law.
See local guidance on e‑commerce returns and digital product rights for more details.
Customer experiences
Positive feedback
Many users praise Minecraft’s core gameplay as creative, immersive and enduringly popular.
Players frequently cite strong game longevity and active community content.
Reported problems
- Complaints about slow or unhelpful customer support and long ticket resolution times have been reported.
- Billing and refund problems, marketplace purchases disappearing, and account migration access issues are also commonly cited.
See user reviews for detailed accounts and trends in support experiences.
Documentation checklist
Essential items to prepare
- Order ID or receipt number and the email used at purchase.
- Date and time of purchase, platform used (Mojang site, App Store, Google Play, Microsoft Store).
- Payment method statement or screenshot showing the transaction.
Support evidence
- Screenshots of the downloaded content, error messages, or the product page if mis-described.
- Any courier or marketplace message, support ticket IDs and prior correspondence.
Common mistakes
Contacting the wrong party
Many users contact Mojang directly for App Store or Google Play refunds; those purchases are handled by Apple or Google, not Mojang.
Always check which store processed the payment before requesting a refund.
Assuming a universal cooling-off period
Buyers sometimes assume a 14-day cooling-off applies to digital downloads after immediate access; in practice, many digital sales exclude cooling-off once access begins.
If content is defective or mis-described, consumer protections still apply - so document the defect and escalate with evidence.
Comparative recap
At-a-glance comparison
The table below summarizes cancellation and refund responsibilities across channels to help you decide where to request support.
Use the table to quickly identify the correct contact point for your issue.
| Channel | Cancelable? | Refund handled by | Period | Notes |
|---|---|---|---|---|
| Direct purchase via Mojang website | Usually no (after download) | Mojang / platform depending on payment | One-time | No cooling-off once access begins; refunds rare except defects |
| App Store (iOS) | Limited (short grace period in some cases) | Apple | Varies | Must request via Apple; Mojang cannot process Apple refunds |
| Google Play (Android) | Limited (≈15 days for certain issues) | Google Play | Varies | Refunds typically for duplicate or unauthorized transactions, not change of mind |
| Microsoft Store / Realms | Usually no after access begins | Microsoft Store / Mojang for some service faults | Subscription | Contact Microsoft for store purchases; Realms refunds possible if service faulty |
After cancelling
Immediate steps
- Keep all receipts, confirmation emails and support ticket IDs for at least 90 days.
- If charged incorrectly, contact your payment provider or bank to dispute the transaction.
Where to get help
For general refund guidance see Mojang/platform refund procedures.
Use the following resources when requesting refunds or escalating issues:
- How to request a refund (platform guidance)
- Minecraft Realms refund Q&A (Microsoft)
- If consumer rights are needed, consult local guidance such as e‑commerce refund rules and legal summaries like Indian e‑commerce returns overview.
Address
Mojang corporate address
Söder Mälarstrand 43, SE-118 25 Stockholm, Sweden.
Use this address for formal correspondence; for refunds and account issues, platform support channels are usually faster.
Support escalation tips
When escalating, include order details, timeline of attempts to resolve, and a clear requested outcome (refund, restore access, or replacement).
Keep communications factual and attach supporting screenshots and transaction evidence. For recurring unresolved issues, consider consumer grievance escalation under local law.