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I hereby notify you of my decision to terminate the contract relating to the Sense service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Sense: Easy Method
What is Sense
Overview
Sense is a subscription-based gaming service focused on immersive virtual reality training for athletes. It offers simulated drills and analytics to help with skill development and performance enhancement.
Core features
Typical features include guided VR sessions, performance tracking, and drill libraries designed for individual and team training. Sense is positioned as a specialist sports-tech training platform rather than a general gaming storefront.
How to cancel Sense
In-app or account cancellation (recommended)
- Open the Sense app or sign into your Sense account on the web.
- Navigate to Account or Subscription settings.
- Find the active subscription and select Cancel or Turn off auto‑renewal.
- Follow on-screen confirmation steps and retain any confirmation ID or screenshot.
Other cancellation channels
- If you subscribed through a mobile store (Google Play / Apple App Store), cancel via that store’s subscription manager.
- If an email or support form is required, send a clear cancellation request including your account email, subscription ID, and date of purchase.
- Keep copies of all correspondence and confirmation messages from Sense or the payment platform.
What happens when you cancel
Access after cancellation
When you cancel, most subscriptions remain active until the end of the current billing period. You should still be able to use paid features until that expiry date.
Access may be cut immediately only in specific circumstances; always check the cancellation confirmation to confirm exact timing.
Account and data
Cancellation usually does not delete your account or performance data automatically. Your profile and historical stats are typically retained unless you request deletion.
- To remove personal data, contact Sense support and request account deletion.
- Retention periods and data export options vary - ask for specifics in writing.
Will I get a refund?
Standard refund policy
Refunds depend on Sense’s terms of service and the point of purchase. Monthly cancellations commonly do not produce prorated refunds; annual plans may have different rules.
For purchases made through app stores, refunds are generally handled by the store provider and follow their refund rules.
Exceptions and how to request one
- If there was a billing error or duplicate charge, contact Sense support immediately with proof (receipts, bank statements).
- If the service was non-functional for an extended period, document outages and request a refund or credit.
- Keep written responses from Sense as evidence if you escalate the claim to your bank or consumer forum.
Sense plans and pricing
Available plans
No verified public pricing information is available. Contact Sense or check your purchase receipt for the specific plan and price you were charged.
How to check price
- Look at the welcome email or receipt sent at signup.
- Check Subscription or Billing in your account settings for current plan and renewal dates.
| Plan | Price | Billing |
|---|---|---|
| Individual | Contact for pricing | Contact for pricing |
| Team | Contact for pricing | Contact for pricing |
| Enterprise | Contact for pricing | Contact for pricing |
Your consumer rights in India
Key statutory protections
As an Indian consumer you are protected against unfair trade practices and deficient services under the Consumer Protection framework. Digital services fall within these protections when purchased in India.
You have the right to seek remedies such as refund, replacement, or compensation where services are not delivered as promised.
How to escalate a dispute
- First, raise the issue with Sense support and keep written records of all communications.
- If unresolved, you may approach your bank for a chargeback or lodge a complaint with the consumer forum or national helplines handling e-commerce grievances.
- Note timelines and evidence needed: order details, screenshots, correspondence, and transaction records are essential.
Customer experiences
Common positive feedback
Users often praise immersive training content, realistic drills, and detailed performance feedback. For teams, structured programs and analytics are commonly highlighted strengths.
Good onboarding and coach-led modules are cited as helpful for quicker skill gains.
Common complaints and limitations
Frequent complaints relate to subscription confusion, difficulty cancelling via third-party stores, and uncertainty about refunds.
Some users report delays in customer support responses or varying functionality across devices. Keep expectations aligned with device compatibility notes.
Documentation checklist
Essential documents to gather
- Account email and username used for Sense.
- Order number or subscription ID from your receipt.
- Payment proof: bank/credit card transaction details or app store receipt.
Optional but helpful evidence
- Screenshots of subscription settings and cancellation confirmation.
- Copies of support emails or chat transcripts.
- Device information and timestamps showing service issues, if claiming service failure.
Common mistakes
Incomplete cancellation methods
Many users cancel only in the app and forget to cancel the underlying app store subscription. This results in continued billing despite apparent cancellation.
Always confirm cancellation both in the Sense account and in the payment platform used at signup.
Poor record keeping
Not saving confirmation emails, screenshots, or transaction IDs can make disputes difficult to resolve. Always backup cancellation confirmations.
Also avoid late escalation; consumer protection timelines and bank chargeback windows can be strict.
Comparative recap
How Sense compares
The table below compares typical cancellation and refund characteristics for Sense against a typical VR training service. Use it as a quick reference - policies vary by provider and point of sale.
Notes for interpretation
Where precise details are not publicly available, entries use general industry practice. Confirm specifics in your account or purchase receipt.
| Feature | Sense | Typical VR training service |
|---|---|---|
| Cancellation method | Account settings or app store (varies) | Account settings or vendor support |
| Refund likelihood | Depends on terms and purchase channel | Often limited; app store purchases follow store rules |
| Access after cancel | Usually until billing period end | Usually until billing period end |
| Contact options | In-app support / email / store support | Vendor support / app store |
After cancelling
Immediate steps to take
- Save cancellation confirmation and any reference ID or screenshot.
- Monitor your bank/credit card for any unexpected charges for one or two billing cycles.
- If charged incorrectly, contact Sense support and your payment provider immediately.
If you change your mind
If you decide to re-subscribe, check whether your old account and progress remain available or if a new subscription is required.
Ask support about any promotional rejoin offers or account recovery steps to restore previous data if needed.
Address
Provided address
Unit 301, Global Business Square, Plot No.32, Sector 44, Gurugram, Haryana 122003, India
Note: This address was provided in related materials but may not be the official Sense corporate address. Verify before sending any legal notices.
If this address is incorrect
If you cannot confirm the correct corporate address, use registered in‑app or email support channels for formal notices and keep delivery receipts for any mailed communications.
For legal escalation, consult a local consumer lawyer to confirm the correct entity and address to serve notices.