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Cancel SHADOW
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Shadow service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Shadow: Easy Method
What is Shadow
Service overview
Shadow is a cloud PC subscription that streams a high‑performance Windows PC to your device so you can run games and applications remotely.
The service is subscription‑based and billed periodically; access is provided immediately after provisioning unless otherwise stated by Shadow.
Availability note for India
Shadow is not officially launched with localized Indian pricing or direct local support, so availability and performance can vary for users in India.
Some users subscribe via other regions (for example France) which affects pricing, billing currency and support options.
How to cancel Shadow
Cancel from the web account page
- Log into your Shadow account on the Shadow website.
- Go to My Shadow PC, select your subscription, then click “Cancel my subscription”.
- Cancellation takes effect at the end of the current billing cycle; there are no automatic cancellation fees.
If you subscribed via App Store or Google Play
- If your subscription was started through the Apple App Store or Google Play, you must cancel via that platform’s subscription settings.
- Shadow cannot cancel App Store / Google Play subscriptions from its website or support portal.
Support ticket or postal letter
- You can submit a support ticket to Shadow asking for cancellation; keep the ticket number and confirmation.
- As an alternative you may send a postal letter (historically addressed to Shadow’s Paris office); submit it at least 10 days before the renewal date to ensure processing before the next billing cycle.
What happens when you cancel
Access and billing
Cancellation is effective at the end of your paid billing cycle; you continue to have access until that date.
Billing typically continues through the end of the cycle; Shadow does not automatically prorate or refund the remaining period in normal cancellations.
Account data and reactivation
Your Shadow account and data remain available until the access period ends; details on retention after termination depend on Shadow’s policies.
You can usually resubscribe or reactivate from the account page, but availability and pricing may change at that time.
Will I get a refund?
Standard refund policy
Shadow does not provide automatic refunds on cancellation; cancellations generally become effective at the end of the billing period without refund.
The official position is “no refunds unless required by law.”
Exceptional refunds and rights
- Refunds may be granted in exceptional cases (for example, if the service was not provided or there was a clear provisioning failure) on a case‑by‑case basis.
- There is generally no 14‑day statutory cooling‑off right for digital services once access is granted - users effectively waive the right after access begins.
Shadow plans and pricing
Pricing summary
Shadow is not officially priced in INR for India. Prices depend on the country/region used at signup and currency conversion.
The figures below are approximate and based on user reports and Shadow’s published regional pricing ranges.
| Plan | Price (approx.) | Period |
|---|---|---|
| Power Upgrade (via France region) | ₹5,000 per month (approx.) | monthly |
| Official tier range (published USD tiers) | USD $11.99 - $49.99 → ~₹900 - ₹4,000 (approx., varies by exchange rate) | monthly |
Your consumer rights in India
Cooling-off and digital services
For digital services, consumers often forfeit a 14‑day cooling‑off once access to the digital content or service is provided.
Shadow’s policy reflects this: no automatic withdrawal period after access has been granted.
Statutory protections and remedies
Indian consumer protection law may require remedies (including refunds) if a service is defective or not provided as promised.
If you believe Shadow failed to deliver the service, you can raise a dispute with Shadow and, if unresolved, pursue local consumer protection channels.
Customer experiences
Positive feedback
- Some users praise convenience and cost savings compared with buying high‑end hardware.
- In certain cases support has been flexible and granted refunds where service failure was clear.
Negative feedback
- Multiple reports of cancellation problems - users charged after cancellation despite confirmations.
- Support is sometimes described as slow or unhelpful; latency and instability reported from India due to lack of local support.
Documentation checklist
Keep these items
- Cancellation confirmation email or screenshot from your Shadow account page.
- Support ticket number and message thread if you used support.
- Payment receipts or bank/card statements showing charges and dates.
- Any correspondence showing provisioning failures or service issues (logs, screenshots).
Why documentation matters
Documentation is essential if you need to dispute wrongful charges with Shadow, your bank, or local consumer authorities.
Keep copies for at least several billing cycles after cancellation in case delayed charges appear.
Common mistakes
Cancelling via the wrong channel
Example: trying to cancel on Shadow’s site when your subscription is through the App Store. That will not stop Apple billing.
Always check the original payment method and platform before cancelling.
Not saving confirmation
Example: relying on an on‑screen message without saving a confirmation email or screenshot. Users have reported being charged after unverified cancellations.
Always save written confirmation and the cancellation timestamp.
Comparative recap
Quick comparison
The table below contrasts key practical points for Indian users considering Shadow versus typical alternatives.
| Feature | Shadow (India experience) | Local PC purchase / other cloud |
|---|---|---|
| Availability | Not officially localized; may require subscribing via another region. | Local purchase is immediately available and supported locally. |
| Billing & cancellation | Cancel via account page; App Store/Play subscriptions must be cancelled via those platforms. | Local vendors often offer clearer local billing and consumer support. |
| Latency & performance | Variable for India; some users report high latency and instability. | Local PC has predictable local performance; other cloud providers may have regional nodes. |
After cancelling
What to monitor
Watch your bank or card statements for one more billing cycle to ensure no further charges appear after the cancellation effective date.
If you see an unexpected charge, raise a support ticket and keep the ticket reference.
Helpful links
- Shadow Support - Cancel my Shadow subscription
- Postclic - Cancel Shadow (summary)
- Reddit - cancellation experiences
Address
India office (for correspondence)
Shadow Energy Pvt Limited - use the Delhi office address for postal correspondence related to Shadow Energy in India.
A-1, 1st Floor, Building‑296, Block A, Neb Sarai, Saket, New Delhi, Delhi 110017, India
Postal letters and international office
For formal postal cancellation requests some users have been advised to send letters to Shadow’s Paris office; allow at least 10 days before renewal for processing.
If you need the latest postal details for Paris or official cancellation guidance, use the Shadow support article linked above to confirm current instructions.