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Cancel VIRAL LAUNCH
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I hereby notify you of my decision to terminate the contract relating to the Viral Launch service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Viral Launch: Easy Method
What is Viral Launch
Overview
Viral Launch is a subscription-based platform that provides market research, product discovery, keyword tools, and analytics for sellers and developers targeting marketplaces such as Amazon.
The service bundles tools for product idea validation, competitor intelligence, listing optimisation, and specialised services such as reimbursements for marketplace losses.
Who uses it
Users include independent sellers, brand owners, and teams seeking data-driven decisions for product launches and advertising optimisation.
Plans range from entry-level market intelligence to enterprise-grade automation and PPC tools.
How to cancel Viral Launch
Monthly plans (web)
- Sign in to your Viral Launch account and open Billing.
- Under Subscriptions click the ellipsis (more options) and choose Cancel.
- Provide a cancellation reason when prompted and enter "CANCEL" exactly (case-sensitive) to confirm.
Annual plans, Reimbursements, or missing options
- If your Billing page does not show a cancel option or you are on an annual plan, email the Customer Experience Team at service@viral-launch.com requesting cancellation.
- For the Reimbursements service, notify cancellation via the reimbursements support channel; see the refunds/FAQ for details.
- If you need confirmation, ask support to reply with written cancellation confirmation and a reference ID.
What happens when you cancel
Account access and renewal
After cancellation you typically retain access for the remainder of the paid period; recurring charges should stop for future billing cycles.
Automatic renewal is disabled once cancellation completes; verify by checking your Billing page or the confirmation email.
Data and service-specific effects
For the Reimbursements service, Viral Launch states that your reimbursement data will be deleted immediately upon cancellation; see the reimbursements FAQ for confirmation.
For other services, data retention policies may vary - request details from support if you need data exported before cancellation.
Will I get a refund?
Standard refund policy
Viral Launch offers a 7-day money-back guarantee for purchases; full refunds are available if requested within the first 7 days via the support contact.
After the 7-day window, their published terms state no partial or full refunds are offered.
Service-specific and timing notes
Reimbursements payments processed after filing a case with Amazon Support follow the reimbursements FAQ timelines and refer to reimbursement payments due, not service refunds.
See the official terms for the 7-day guarantee: Viral Launch - Terms of Service.
Viral Launch plans and pricing
Pricing table
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Core (monthly) | ₹4,067 (approx.) | monthly | Product idea analysis, 2 years historical data |
| Core (annual billed monthly) | ₹3,735 (approx.) | annual | Core features with annual billing discount |
| Growth (monthly) | ₹6,557 (approx.) | monthly | Advanced analytics, listing optimisation, competitor tracking |
| Growth (annual billed monthly) | ₹5,478 (approx.) | annual | Growth features with annual billing discount |
| Scaler (monthly) | ₹20,667 (approx.) | monthly | PPC automation, unlimited storefronts |
| Scaler (annual billed monthly) | ₹18,924 (approx.) | annual | Scaler features with annual billing discount |
| Market Intelligence (monthly) | ₹2,075 (approx.) | monthly | Standalone market intelligence tool |
| Market Intelligence (annual billed monthly) | ₹1,743 (approx.) | annual | Market Intelligence with annual billing discount |
Notes on pricing
Prices above are approximate INR conversions based on an exchange rate of ₹83 per USD as of Feb 10, 2026.
Viral Launch lists prices in USD on their site; for official billing amounts check your account or billing statement.
Your consumer rights in India
Statutory protections
Indian consumers have statutory protections (for example under the Consumer Protection Act, 2019) that may provide remedies for unfair practices or non-compliance by a merchant.
These statutory rights are independent of a vendor’s stated refund policy and may be invoked where applicable.
Practical steps for Indian users
If you believe a refund or remedy is owed beyond Viral Launch’s 7-day guarantee, collect evidence (receipts, screenshots, support correspondence) and contact customer support first.
If unresolved, you may consider reaching out to local consumer protection authorities or filing a complaint under applicable Indian law.
Customer experiences
Positive feedback
Many users praise Viral Launch for product discovery, keyword research, and competitor intelligence, citing improved launch outcomes and user-friendly tools.
See public reviews for examples: Viral Launch - Trustpilot reviews.
Negative feedback
Some users report issues with perceived value, surprise charges after trial periods, or difficulties with cancellations and refunds beyond the trial window.
Community posts also describe delays or partial refunds in some cases; keep documentation and follow up promptly with support if you encounter problems.
Documentation checklist
What to gather before contacting support
- Account email and username used with Viral Launch.
- Subscription details - plan name, billing date, and transaction IDs.
- Receipts, screenshots of billing page, and any confirmation emails.
What to request from support
- Written confirmation of cancellation with a reference ID.
- If applicable, a copy/export of your account data before deletion.
- Clarification of refund eligibility and timelines (refer to official terms).
Common mistakes
Failure to confirm cancellation correctly
A common error is not entering the required confirmation exactly (for example the case-sensitive "CANCEL"); this can leave the subscription active.
Always follow on-screen prompts and save any confirmation messages.
Assuming platform-specific cancellation
Many users assume cancelling via the App Store or Google Play will cancel the Viral Launch web subscription; the web account Billing controls are the authoritative method.
If you subscribed via a mobile store, verify where billing originates and confirm cancellation through the correct channel.
Comparative recap
At-a-glance comparison
| Aspect | Viral Launch | Price (approx.) | Period |
|---|---|---|---|
| Entry / Market Intelligence | Standalone market research tools | ₹2,075 (monthly) / ₹1,743 (annual effective) | monthly / annual |
| Core | Product analysis, historical data | ₹4,067 (monthly) / ₹3,735 (annual effective) | monthly / annual |
| Scaler | Full automation and enterprise features | ₹20,667 (monthly) / ₹18,924 (annual effective) | monthly / annual |
Key takeaways
Annual billing reduces the effective monthly price but often requires contacting support for cancellations or changes if not available in the billing UI.
Reimbursements are a specialised offering with distinct handling and processing timelines; consult the reimbursements FAQ for specifics.
After cancelling
Immediate next steps
- Save the cancellation confirmation email and any reference ID from support.
- Confirm that future billing is disabled by checking your Billing page or bank statements.
Helpful official links
- Viral Launch terms and refund guarantee: Terms of Service
- Reimbursements FAQ and service specifics: Reimbursements FAQ
- Vendor refund/legal reference: Refund policy (vendor page)
Address
Head office
Viral Launch corporate address (public record): 12110 Sunset Hills Rd, Reston, VA 20190, United States.
Contact for cancellations
For account or billing cancellation requests, email the Customer Experience Team at service@viral-launch.com and include your account details and transaction IDs.