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Cancel ACTIVE CENTRES
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Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Active Centres service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Active Centres: Easy Method
What is Active Centres
Overview
Active Centres is a gym-fitness provider that offers access to workout equipment, group classes, and personal training options through membership plans.
The service is designed to suit a range of fitness levels and typically includes supervised classes, scheduled timings, and facility access during membership periods.
Key features
Common features include strength and cardio equipment, instructor-led classes, and optional one-on-one coaching sessions.
Membership models often allow different access levels (off-peak, full access) and may include add-on services such as nutrition or personalised training.
How to cancel Active Centres
Prepare to cancel
Review your membership agreement to find the cancellation clause, notice period, and any fees or conditions before initiating cancellation.
Gather your membership ID, registration confirmation, and payment receipts to speed up the process.
Step-by-step cancellation steps
- Locate the written cancellation policy in your membership contract or welcome email.
- Follow the method specified (online form, email, postal letter, or in-person). If contract requires written notice, prepare a dated letter or email.
- Send the cancellation request with your membership details and preferred effective date for cancellation.
- Request and keep written confirmation of receipt and the effective cancellation date.
- If payments are via bank mandate/auto-debit, cancel the mandate with your bank after receiving confirmation from Active Centres.
Alternate methods
If the contract allows in-person cancellation, visit the centre and obtain a stamped acknowledgement of your request.
For email or postal cancellations, send the request with proof of delivery or read-receipt and retain copies for records.
What happens when you cancel
Access and membership end date
Cancellation typically takes effect either immediately or at the end of the current billing cycle, depending on your agreement.
Confirm the final access date in the cancellation confirmation to avoid unexpected charges or denied access.
Renewal and auto-payment
Auto-renewal should stop after confirmed cancellation; however, you must verify that recurring payments have ceased.
If a payment is processed after you submitted a valid cancellation, keep evidence and contact the centre promptly for reversal.
Data and records
Your account information and transaction records will usually be retained per the centre's privacy and record-retention policy.
Request deletion or data export explicitly if you require copies or removal of personal data under applicable privacy rules.
Will I get a refund?
Typical refund policy
Refunds depend on the membership terms you signed. Many gyms do not refund past months but may prorate unused future periods for pre-paid plans.
Check for stated cooling-off periods or trial guarantees that may entitle you to a full or partial refund.
Common exceptions
- Medical reasons with a valid doctor’s certificate may qualify for a refund or freezing of membership.
- Administrative mistakes or double charges are usually eligible for reversal upon verification.
- Early termination fees or minimum-term commitments may apply and reduce the refund amount.
How to claim a refund
Submit a written refund request with supporting documents (receipts, proof of payment, medical certificates if applicable).
Keep communication records and escalate within the centre’s grievance process if you do not get a timely response.
Active Centres plans and pricing
Pricing availability
No verified public pricing was available at the time of preparing this guide.
Contact the centre directly or check your membership documents for exact fees and plan details.
Sample plan table
| Plan | 期間 | Price | Note |
|---|---|---|---|
| Basic | Monthly | Contact for pricing | Access to gym floor and select classes |
| Standard | Monthly | Contact for pricing | Includes more classes and limited PT sessions |
| Premium | Monthly | Contact for pricing | All-access, unlimited classes, personal training add-ons |
Your consumer rights in India
Legal protections
Indian consumers are protected from unfair trade practices and misleading terms under the Consumer Protection framework.
Membership contracts must not contain unconscionable terms; you can challenge unfair clauses through grievance mechanisms.
Practical steps and remedies
- Keep all contracts, receipts, and correspondence as evidence.
- Raise a formal written grievance with the service provider and allow reasonable time to respond.
- If unresolved, escalate to local consumer protection authorities or consumer courts for adjudication.
Where to escalate
Start with the centre’s internal grievance redressal and then approach district or state consumer forums if required.
Consider seeking consumer legal advice before filing a formal complaint to ensure proper documentation and procedure.
Customer experiences
Positive feedback
Many members report good value for supervised classes, knowledgeable trainers, and a motivating environment.
Facilities such as class variety and equipment quality are commonly cited strengths when well-managed.
Negative feedback
Frequent complaints relate to unclear cancellation policies, unexpected auto-renewals, and difficulty obtaining refunds.
Some members report inconsistent staff responses or delays in processing termination and refunds.
Balanced takeaway
Active Centres often provides solid fitness services, but reading the contract and tracking payments is essential to avoid disputes.
Proactive communication and retaining proof of all requests reduce chances of unresolved issues.
Documentation checklist
Essential documents
- Signed membership agreement or terms and conditions.
- Payment receipts, bank statements, or credit card records showing membership charges.
- Membership ID, registration emails, and welcome pack.
Support documents for special requests
- Medical certificates for health-related cancellations or freezes.
- Copies of written cancellation requests and any acknowledgements from the centre.
- Photographic ID and contact information to verify identity.
Common mistakes
Not reading the contract
Signing up without reading the notice period, auto-renewal clause, or minimum commitment often causes disputes on cancellation.
Always check the fine print for penalties, freeze options, and required notification methods.
Poor record keeping
Failing to keep receipts, emails, and proof of cancellation makes proving your case difficult if a dispute arises.
Retain evidence of payment and any confirmation messages or stamped letters.
Missing bank mandate steps
Assuming cancellation with the gym automatically stops bank auto-debits can lead to continued charges; follow up with your bank if needed.
Initiate termination of any standing instruction or recurring mandate after confirming cancellation with the centre.
Comparative recap
At-a-glance comparison
| Feature | Active Centres | Typical local gym |
|---|---|---|
| Access | Gym floor + classes (varies by plan) | Gym floor; classes may be additional |
| Pricing | Contact for pricing | Often transparent standard monthly fees |
| Cancellation process | Contract-based; written notice recommended | Varies; some allow easy online cancellation |
| Refunds | Subject to terms; exceptions for medical or administrative errors | Depends on policy; many prorate unused periods |
How to choose
Compare contract terms, notice periods, and refund conditions before joining to reduce future disputes.
Prefer providers with clear, written cancellation and refund policies and responsive customer service.
After cancelling
Immediate steps
Confirm the effective cancellation date and obtain written acknowledgement from the centre for your records.
Monitor bank or card statements for any unexpected post-cancellation charges and dispute them promptly.
Further actions and resources
- Retain all cancellation proof and follow up in writing if the centre does not respond.
- If unresolved, consider escalating to the centre’s higher management or consumer grievance bodies.
- Record dates, names, and reference numbers of all communications related to the cancellation.
Address
Registered address
PO BOX 768, TOONGABBIE NSW 2146, Australia
Website (for reference): https://active.edu.in/
Contact tips
When contacting the centre from India, include your full membership details, clear statement of intent to cancel, and requested effective date.
Keep copies of any international or cross-border correspondence, and allow extra time for postal or administrative processing.