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Cancel ALO MOVES
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Alo Moves service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Alo Moves: Easy Method
What is Alo Moves
Overview
Alo Moves is a subscription-based online fitness platform offering on-demand yoga, fitness, and mindfulness classes led by instructors. The service provides a library of video content accessible on multiple devices.
Key offerings
Users gain access to a wide range of class styles and levels, including beginner-friendly programs and community features. Subscriptions are billed periodically and controlled via the purchase platform.
How to cancel Alo Moves
Cancel depending on how you subscribed
- If subscribed via Apple App Store: cancel through iPhone/iPad Settings → Subscriptions → Alo Moves.
- If subscribed via Google Play: cancel through Google Play Store → Profile → Payments & subscriptions → Subscriptions → Alo Moves.
- If subscribed via the Alo Moves website (web): sign in on the website and cancel under account settings (“Manage Membership”) - web cancellations must be done on the website; the app will not process them.
- If subscribed via Meta Quest VR: cancel via your Meta/Quest account settings.
- Alternatively, send a written cancellation by mail to ALO Moves, Inc., PMB 580, 1122 East Pike Street, Seattle, WA 98122, USA (registered mail recommended).
Important cancellation notes
- Deleting the app does not stop billing. You must cancel through the subscription platform used to subscribe.
- Always confirm cancellation by checking your subscription list or retaining any cancellation confirmation message.
What happens when you cancel
Access after cancellation
After you cancel, access to Alo Moves continues until the end of your current billing period. You retain full access through that paid period.
Billing and renewals
Cancellation prevents future renewals at the end of the current billing cycle but does not trigger pro‑rata refunds for the remainder of a billing period.
Will I get a refund?
Standard refund policy
- Alo Moves generally does not issue refunds once a billing period has started; there are no pro‑rata refunds for partially used periods.
- New users receive a 14‑day free trial; if cancelled before the trial ends, no charge is incurred.
Refund exceptions and platform purchases
- Exceptions to the no‑refund policy are rare and considered case by case (for example, unused service or service interruptions).
- If you purchased via Apple App Store or Google Play, refunds must be requested through those platforms, not directly through Alo Moves.
- Alo Moves recommends cancelling at least 24 hours before your next billing date to avoid unintended charges.
Alo Moves plans and pricing
Available plans (India)
Pricing captured from the Indian App Store listing shows common plan options. Confirm current prices in your app store before purchasing.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Membership | ₹1,499 | Monthly | Full access to Alo Moves library (on‑demand yoga, fitness, mindfulness) |
| Semi‑Annual Membership | ₹9,900 | 6 Months | Full access to Alo Moves library |
| Yearly Membership | ₹16,900 | Annual | Full access to Alo Moves library |
Your consumer rights in India
Cooling-off and statutory rights
- Under Indian Consumer Protection (E‑Commerce) Rules and digital content regulations, consumers may have a 14‑day “cooling‑off” right to cancel digital subscriptions in certain cases.
- Where statutory rights apply, they may override a company’s no‑refund policy; this can allow refunds within 14 days if the service hasn’t been fully rendered.
Practical advice for Indian consumers
- Retain proof of purchase, cancellation confirmations, and all communications for any dispute or chargeback.
- If you believe statutory consumer rights apply, consider contacting your payment provider or a consumer forum if first‑line support does not resolve the issue.
Customer experiences
Positive feedback
Many users praise the breadth of classes, production quality, and suitability for beginners. Google Play reviews (over 4,000) average about 4.5 stars and highlight content variety and instructor quality.
Negative feedback and common complaints
- Trustpilot shows a large share of 1‑star reviews citing app lockouts, glitches, and slow or unresponsive support.
- Other reports note unexpected renewals, difficulty cancelling, and dissatisfaction with refund handling.
For community and review summaries, see third‑party review pages linked below.
Documentation checklist
What to keep before and after cancelling
- Proof of purchase (receipt or order confirmation).
- Subscription platform screenshots (Subscriptions page showing plan and cancellation status).
- Any cancellation confirmation emails or on‑screen messages.
- Dates of trial start, billing dates, and attempted cancellation timestamps.
Why documentation helps
Documentation supports refund requests, disputes with payment providers, and consumer complaints. Keep records for at least the duration of the billing cycle and any subsequent correspondence.
Common mistakes
Deleting the app instead of cancelling
Many users delete the Alo Moves app assuming that stops billing; it does not. You must cancel through the platform that charged you (Apple, Google, web, Meta Quest).
Missing cancellation confirmations and timing
Failing to retain a cancellation confirmation or cancelling too close to the renewal date can lead to unwanted charges. Alo Moves recommends cancelling at least 24 hours before renewal.
Comparative recap
Quick comparison - where to cancel and refund likelihood
| Action | How to cancel | Refund handled by | Notes |
|---|---|---|---|
| Apple App Store | iPhone/iPad Settings → Subscriptions → Alo Moves | Apple | Request refunds through Apple; Alo Moves cannot process App Store refunds. |
| Google Play | Google Play Store → Profile → Payments & subscriptions → Subscriptions → Alo Moves | Google manages refunds for purchases via Play Store. | |
| Web (Alo Moves website) | Account settings → Manage Membership on the Alo Moves website | Alo Moves | Cancel on the website; refunds subject to Alo Moves policy and local law. |
| Meta Quest | Meta/Quest account settings | Meta/Quest | Cancel via your Meta account; platform handles billing and refunds. |
| Written mail | Mail registered notice to Seattle address | Alo Moves | Use registered mail for proof; processing may take longer. |
After cancelling
What to expect immediately
Your access remains until the end of the paid billing period. Check your subscription list to confirm the status shows cancelled or scheduled to not renew.
Where to get more information and community reports
- Trustpilot - Alo Moves reviews
- PostClic - cancellation letter template and user notes
- PostClic (NZ) - cancellation guidance
- Scam‑Detector summary - common billing complaints
- HighYa - user reviews and summaries
Address
Mail cancellation address (registered mail recommended)
ALO Moves, Inc., PMB 580, 1122 East Pike Street, Seattle, WA 98122, USA.
Corporate address (public filings)
ALO, LLC d/b/a ALO MOVES, 9830 Wilshire Blvd., Beverly Hills, California 90212, United States.