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I hereby notify you of my decision to terminate the contract relating to the Alo Yoga service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Alo Yoga: Easy Method
What is Alo Yoga
Overview
Alo Yoga is a premium fitness and wellness brand that offers online yoga, fitness and mindfulness content through its Alo Moves (Wellness Club) subscription and sells physical apparel and accessories.
Services covered
Services include subscription access to a library of classes and one-time digital purchases, plus physical product sales with a returns policy for apparel and accessories.
How to cancel Alo Yoga
Cancel via website (Alo Moves / Wellness Club)
- Sign in at your Alo account and open membership or subscription settings.
- Follow the on-screen option to cancel the Alo Paid Subscription; web cancellations may provide a pro‑rata refund for unused days per Alo's Terms of Use.
- Keep confirmation emails or screenshots showing the cancellation and date.
Cancel via App Store or Google Play
- If you subscribed through Apple App Store or Google Play, cancel within your App Store / Google Play account settings.
- Alo's publicly posted Terms of Use do not detail app‑store cancellations, so standard platform procedures apply (you must cancel from the platform that billed you).
What happens when you cancel
Access and billing
When you cancel a subscription, future renewals stop and you are not billed again after the current paid period ends.
If you canceled a web subscription, Alo's Terms of Use state you may receive a pro‑rata refund for unused days in some cases.
Data and account status
Your account may remain active for the remainder of the paid period even after cancellation.
Alo may retain account and purchase data according to its terms; save receipts if you need proof later.
Will I get a refund?
Subscriptions
Web subscriptions canceled via membership settings can be eligible for a pro‑rata refund for unused days as described in Alo's Terms of Use.
If you subscribed through Apple or Google, refunds and cancellations are governed by those platforms' policies.
Physical product returns and exceptions
- Alo typically accepts returns for unworn/unused items with tags within 30 days; some versions of the policy allow up to 60 days under eligibility rules.
- Refunds are issued to the original payment method and generally exclude shipping charges and duties.
- Processing is usually 2 - 4 business days after Alo receives the return, plus your bank's processing time; some policy versions state 5 - 10 business days.
- EU customers have a 14‑day right of withdrawal under EU law; this is not an India‑specific rule but shows regional differences in returns rights.
For Alo's official terms see the Terms of Use and Returns pages linked below.
Alo Yoga - Returns & Exchanges
Alo Yoga plans and pricing
Subscription plans (India App Store prices)
Below are the Alo Moves (Wellness Club) subscription plans and prices listed for India at the time of data collection.
How prices were sourced
Prices were sourced from the Apple App Store India listing for the Alo Moves app and reflect in‑app subscription rates at that time.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Membership | ₹1,499 | Monthly | Unlimited access to yoga, fitness & mindfulness classes via Alo Moves app. |
| Semi-Annual Membership | ₹9,900 | 6 months | Unlimited access for six months. |
| Yearly Membership | ₹16,900 | Annual | Unlimited access for one year. |
Your consumer rights in India
Cooling-off and returns
Under the Consumer Protection Act 2019 in India, buyers generally have a 14‑day cooling‑off period for online purchases of physical goods.
This entitles consumers to a full refund if the item is returned in a saleable condition within that period, regardless of a seller's longer or shorter stated policy.
Defects, delivery failures and remedies
- Defective products entitle consumers to repair, replacement, or refund under Indian law.
- Non‑receipt or delivery failures may entitle customers to a refund or compensation; filing a dispute or complaint is an available remedy.
- If a seller resists legitimate claims, consumers can escalate via payment disputes, consumer courts, or grievance platforms.
Customer experiences
Positive feedback
Some customers praise Alo apparel for an initially flattering fit and comfort on certain styles like the Airlift Airbrush leggings.
Common complaints
- Numerous reports of poor customer service: slow or no responses, difficulties obtaining refunds or returns.
- Product quality issues reported by users: pilling, early wear, inconsistent sizing and seam problems after minimal use.
- Shipping and logistics problems: delayed or missing packages and false delivery notifications with slow resolution.
- Perception that high prices do not match product or service quality.
Documentation checklist
Essential purchase records
- Order number and date of purchase or delivery.
- Proof of payment (card statement, transaction ID, or in‑app receipt).
- Account email or username used to subscribe.
Evidence for returns or disputes
- Clear photos of the item, tags, and any defects.
- Packaging photos and tracking details for shipped returns.
- Screenshots of cancellation confirmations, correspondence, or error messages.
Common mistakes
Cancelling on the wrong platform
Many users cancel in the Alo account but actually subscribed through Apple or Google; the subscription remains active because the platform must be cancelled separately.
Not keeping required evidence
Failing to retain order numbers, receipts, or photos of defects weakens refund or dispute claims.
Initiating a chargeback before exhausting Alo's support channels can complicate resolution; document attempts to contact support first.
Comparative recap
Quick comparison overview
The table below summarizes how cancellations, refunds and handling differ between web subscriptions, in‑app platform subscriptions, and physical product purchases.
Key takeaway
Cancel via the platform that billed you; keep documentation; allow stated processing times; escalate if necessary under Indian consumer protection rules.
| Feature | Web subscription (Alo website) | App Store / Google Play subscription | Physical product returns |
|---|---|---|---|
| How to cancel | Cancel in account membership settings on Alo website. | Cancel in Apple App Store or Google Play account settings. | Initiate return via Alo returns portal or customer support; follow packaging and shipping rules. |
| Refund availability | Pro‑rata refunds for unused days may apply per Terms of Use. | Subject to App Store / Google Play refund policies. | Returns accepted typically within 30 (sometimes 60) days if unworn; refund to original payment method minus shipping/duties. |
| Processing time | Varies; web refunds processed after cancellation per Alo's terms. | Refund timing governed by platform; contact platform support if needed. | Refunds processed 2 - 4 business days after receipt (some policies state 5 - 10 days), plus bank processing time. |
| Who handles disputes | Alo customer support for web subscriptions and returns. | Apple or Google support for platform subscriptions; Alo cannot cancel these for you. | Alo handles returns but international customers may bear return shipping costs. |
After cancelling
Immediate steps
- Save cancellation confirmation and monitor your bank or card for any unexpected charges.
- If you expect a pro‑rata refund, allow the stated processing window and then contact Alo if it does not appear.
Escalation and help links
If you need to review Alo's official policies, use these pages:
Alo Yoga - Returns & Exchanges
Address
Company headquarters (listed)
Alo Yoga's publicly listed U.S. headquarters address is:
6670 Flotilla Street, Los Angeles, California 90040, United States.
Notes on India support
There is no separate Alo Yoga subscription office in India for cancellations; use the web/app methods described above and Alo's official support channels.