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Clubright

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India

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Termination letter drafted by a specialized lawyer
Sender
Clubright Cancel Membership | Postclic
Clubright
Mahindra Towers, 1st Floor, "A" Wing, Dr. G M Bhosle Marg, P.K. Kurne Chowk
Worli India
help@clubright.co.uk
Cancellation of Clubright contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Clubright service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Clubright
Mahindra Towers, 1st Floor, "A" Wing, Dr. G M Bhosle Marg, P.K. Kurne Chowk
Worli , India
help@clubright.co.uk
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Clubright. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Clubright: Easy Method

What is ClubRight

Overview

ClubRight is a UK‑based gym and club management software that handles member administration, bookings, payments and reporting. It is designed to centralise operational tasks for fitness clubs and similar businesses.

Where it is hosted

The vendor and core terms referenced are hosted from UK pages. There is no official India‑specific consumer policy found on ClubRight’s public pages.

How to cancel ClubRight

Cancel via website (account control panel)

  • Sign in to your ClubRight account on the website.
  • Open your account control panel or settings area.
  • Follow the on‑screen option to cancel the account - this is processed as a self‑service cancellation.
  • Note: Web cancellations are covered by the platform terms; see the official terms for details: ClubRight Terms & Conditions.

Request cancel or freeze via Member App

  • Open the ClubRight Member App and locate cancellation/freeze request option.
  • Submit the request - these requests are processed manually by the club, not automatically completed by the app.
  • Keep a copy of your submitted request and any confirmation from your club. See the help article: Member‑initiated cancellation/freeze.

App Store / Google Play cancellations

  • If you subscribed through Apple or Google, cancellations and refunds are generally managed under those stores’ policies.
  • No ClubRight India‑specific App Store/Google Play guidance was found; follow the store’s refund/cancellation process where applicable.

What happens when you cancel

Access and renewals

Access typically stops at the end of any paid period unless otherwise specified by the club or contract. Renewals should cease after cancellation if the cancellation is processed correctly.

If the company cancels services (not due to user breach), refunds for future services may be owed under the terms.

Data and account records

Your account data may remain in the system according to the provider’s retention policy and club procedures.

Request data export or confirmation of deletion from the club if you need copies of invoices, membership records or exported member lists.

Will I get a refund?

Web (distance selling) refunds

  • Under the UK‑hosted terms, there is a 14‑day cancellation period for web contracts with a full refund if notified within that window, subject to deductions for services already performed.
  • Refunds for web cancellations should be issued within 14 days of notification according to those terms: Terms & Conditions.

Exceptions and provider cancellations

  • If ClubRight cancels services without user breach, the terms state you are entitled to a refund for amounts paid for services to be delivered after the cancellation date.
  • Web self‑service cancellations processed via the website may not be eligible for refund - refer to the specific cancellation flow and confirmation you receive.

App Store / Google Play refunds

No ClubRight documentation specific to India was found for App Store / Google Play refunds.

If your subscription was billed through Apple or Google, use their standard refund mechanisms; ClubRight’s documentation does not detail those processes.

ClubRight plans and pricing

Pricing table

Plan Price = period Features Notes
Basic ₹6000.00 Monthly Online Marketing Portal; Online Class and Diary Booking; Full Dashboard; Management Reporting; Marketing Tools; Full Till including Stock Control; Membership Sales Tracking; Room Booking; Audit Trail; Free Seamless Data Transfer Price derived from Techimply India listing
Plus ₹8514.00 Monthly Not specified in source Feature details not available in the verified source

Pricing notes

Monthly prices above were located on third‑party India listings referenced in the verified dataset and may not reflect official vendor direct pricing.

Official App Store or vendor‑direct INR pricing was not located in the verified sources; confirm current rates with the vendor or reseller before purchase.

Your consumer rights in India

ClubRight‑specific findings

No India‑specific consumer rights statements or refund policies for ClubRight were found in the verified sources.

The primary official references are UK‑hosted terms and a UK help article; treat India‑specific queries as unsupported in those pages.

Practical steps to protect yourself

  • Keep invoices, receipts and a copy of your contract or membership terms.
  • If billed via Apple/Google, use the store’s dispute/refund channels first for transactional issues.
  • Document all cancellation requests and confirmations from your club or ClubRight support.

Customer experiences

Positive feedback

Users report good value and useful features for gym management, such as automated messaging, sales funnels and integrated dashboards.

Several reviewers praise improved sign‑up speed and consolidated toolsets that reduce reliance on third‑party integrations.

Negative feedback

Some users report problems with payment integrations (for example, GoCardless) and cases where members continued to be charged after cancellations.

Other comments note occasional clunkiness when managing multiple clubs and concerns about the handling of direct debit mandates.

See aggregated user reviews: Club‑Right reviews on Capterra.

Documentation checklist

What to collect before you cancel

  • Account username, account ID and registered email address.
  • Copy of subscription invoice or receipt showing payment dates and amounts.
  • Membership or service contract and any quoted cancellation terms.
  • Screenshots or copies of cancellation requests and confirmation messages.

What to have for disputes or refunds

  • Proof of charges (bank statements, payment provider receipts, GoCardless mandate details if used).
  • All correspondence with the club or ClubRight support, dated and saved.
  • Reference to the relevant terms page: Terms & Conditions.

Common mistakes

Timing and assumptions

Assuming a web cancellation automatically triggers a refund is a common error; the web self‑service route may not entitle you to a refund.

Always confirm whether a cancellation is retroactive or effective at period end to avoid unexpected charges.

Incomplete requests and missed confirmations

Failing to keep a copy of the cancellation request or not waiting for confirmation can cause continued billing and disputes.

When requests are made via the Member App, remember they are manually processed - track status with the club until a confirmation is received.

Comparative recap

How to read this table

The table summarises the likely outcomes from each cancellation route based on verified documentation.

Use it to pick the quickest route and to know where to expect manual processing or store‑level handling.

Quick decision guide

Method Refund Processing Notes = period
Website (account control panel) Not guaranteed via self‑service; see terms for distance‑selling window Immediate self‑service Web cancellations refer to the UK terms for refunds and 14‑day rights Monthly
Member App request Dependent on club; processed manually Manual by club (may take time) Keep proof of the request; see help article N/A
App Store / Google Play Handled by Apple/Google refund policies (no ClubRight India‑specific guidance) Handled by store support Contact the store for refunds and subscription cancellation N/A

After cancelling

Check billing and bank statements

Monitor your next billing cycle and bank statements for any unexpected charges after cancellation.

If you see charges that should not have occurred, save transaction records and contact your bank/payment provider.

Export data and follow up

Request any necessary data exports (invoices, member lists) from the club before your account is fully closed.

Use the official help and terms pages for confirmation and escalation: Member‑initiated cancellation/freeze and Terms & Conditions.

Address

India listing (listed address)

Mahindra Towers, 1st Floor, "A" Wing, Dr. G M Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018, India.

Note: this address has been reported in available context but appears to be for a different entity (Club Mahindra) and is not confirmed as ClubRight’s office.

Company base

ClubRight is primarily UK‑based with official terms and help documentation hosted on UK pages.

For official contractual and refund terms refer to the UK pages listed in this guide.

FAQ

To cancel your Clubright membership via the website, sign in to your account, navigate to the account control panel, and follow the on-screen option to cancel. Remember to keep proof of your cancellation request.

Yes, you can request to freeze your Clubright membership through the Member App. Open the app, find the cancellation or freeze request option, and submit your request, ensuring you keep a copy for your records.

Your access to Clubright services typically stops at the end of your paid period unless specified otherwise. Ensure your cancellation is processed correctly to avoid renewals.

If you cancel your Clubright membership within the 14-day distance selling window, you are entitled to a full refund, subject to deductions for services already performed. Check the terms for more details.

If you subscribed through the App Store or Google Play, you need to follow their cancellation and refund policies. Contact the respective store for assistance, as Clubright does not manage these subscriptions directly.