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I hereby notify you of my decision to terminate the contract relating to the Edge Fitness service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Edge Fitness: Easy Method
What is Edge Fitness
Overview
Edge Fitness is a subscription-based fitness service offering in-app coaching, structured workout plans, and access to gym facilities at select branches in India.
Key offerings
The service combines personalized training plans (run/lift/HIIT), weekly structure, and optional diet support as described in the app and gym listings.
How to cancel Edge Fitness
Cancel on Apple App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your name, then Subscriptions.
- Select "Edge Hybrid" and tap "Cancel Subscription".
- Note: Deleting the app does not cancel the subscription.
Cancel on Google Play (Android)
- Open the Google Play Store app.
- Tap your profile icon, then Payments & subscriptions → Subscriptions.
- Select "Edge Hybrid" and tap "Cancel Subscription".
Cancel via Web Portal (Stripe via RevenueCat)
- Use the Stripe billing portal link sent to you at sign-up to manage and cancel your subscription.
- If you lost the link, contact Edge through the app or website for assistance.
What happens when you cancel
Access after cancellation
When you cancel, your subscription remains active until the end of the current billing period.
You retain access to paid features until the subscription expiry date; no immediate access removal unless otherwise stated.
Auto-renewal and billing
Cancelling stops future auto-renewals. You will not be charged after the current paid period ends.
Make sure cancellation is completed in the platform where you originally subscribed (App Store, Play Store, or Stripe portal).
Data and account
Cancelling a subscription does not necessarily delete your account or data; check app settings or contact support if you want data removed.
Will I get a refund?
Refunds for App Store (iOS)
Apple controls refunds for purchases made through the App Store.
Requests must be made to Apple's refund process (for example, reportaproblem.apple.com). Edge cannot approve or decline these refunds.
Refunds for Google Play (Android)
Google controls refunds for purchases made through Google Play.
Request refunds via Google Play support; Edge cannot directly approve or deny those refunds.
Refunds for Web Portal (Stripe via RevenueCat)
- Edge may issue refunds for duplicate purchases, charges after cancellation, or technical errors if requested within 14 days.
- No refunds are provided for change of mind, unused app time, or forgetting to cancel.
Edge Fitness plans and pricing
Summary of plans
The available plans and prices (from the iOS App Store listing for India) are shown below. Plans auto-renew unless cancelled.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly | ₹1,999 | Monthly | In-app coaching, weekly structure, run/lift/HIIT plans |
| Quarterly | ₹4,999 | Quarterly | Same features, billed every 3 months |
| 6-Month | ₹6,900 | 6-Month | Same features, billed every 6 months |
| Annual | ₹19,900 | Annual | Same features, billed yearly; includes 7-day free trial |
Your consumer rights in India
Applicable laws
Your rights are protected under laws such as the Consumer Protection Act, 2019, Consumer Protection (E‑Commerce) Rules, 2020, and the Indian Contract Act, 1872.
Key rights and remedies
- You have the right to clear cancellation and refund information for subscription services.
- If refunds or cancellations are improperly denied or delayed, you may raise a grievance with the platform or seek remedy through consumer forums.
Timelines and complaints
Platforms and sellers are generally expected to acknowledge and process grievances within reasonable timelines (commonly around 7 - 15 days for initial responses).
Keep records of requests and correspondence if you escalate to a consumer forum or grievance redressal body.
Customer experiences
Positive feedback
- Users report knowledgeable, friendly trainers and individual attention at some branches.
- Many reviews note good equipment, motivating atmosphere, and reasonable pricing when combined with diet plans.
Negative feedback
- Some branches report frequent trainer changes and a shortage of trainers at times.
- Complaints include occasional equipment or maintenance issues and service inconsistencies between locations.
Documentation checklist
What to keep before cancelling
- Subscription confirmation email or receipt (App Store/Play Store/Stripe).
- Billing dates and last payment transaction IDs.
- Any correspondence with support about cancellation or refund requests.
What to keep after cancelling
- Confirmation of cancellation and the expiry date of the current billing period.
- Screenshots of cancellation screens and any error messages.
- Copies of refund denial or approval communications, if applicable.
Common mistakes
Failure to cancel in the correct store
Users often delete the app instead of cancelling on the App Store or Play Store. Deleting the app does not stop billing.
Missing the cancellation window
Assuming cancellation is immediate can cause an extra billing cycle. Verify the expiry date and confirm cancellation completion.
Not keeping proof
Not saving receipts, confirmation emails, or screenshots makes it harder to request refunds or dispute charges.
Comparative recap
Platform comparison
| Platform | How to cancel | Refund policy | Period |
|---|---|---|---|
| Apple App Store (iOS) | Settings → your name → Subscriptions → Edge Hybrid → Cancel | Refunds handled by Apple; request via Apple's refund process | Varies (depends on plan) |
| Google Play (Android) | Google Play Store → profile → Payments & subscriptions → Subscriptions → Edge Hybrid → Cancel | Refunds handled by Google Play support | Varies (depends on plan) |
| Web Portal (Stripe via RevenueCat) | Use Stripe billing portal link sent at sign-up or contact support | Edge may refund duplicates/charges after cancellation within 14 days | Varies (depends on plan) |
Quick takeaways
- Always cancel in the same channel where you subscribed.
- Keep proof of cancellation and receipts for any disputes.
After cancelling
What to monitor
Check your bank or card statements for any unexpected post-cancellation charges.
If you see a charge after the billing period ends, gather proof and request a refund following the platform-specific process.
How to get further help
- Contact Edge support through the app or website help/contact options.
- For platform purchases, follow the App Store or Google Play support processes for refunds and disputes.
Address
Main listed address
425/1, Samarpally, Kestopur, Kolkata, West Bengal 700102, India.
Branch and contact notes
This address is one verified location; branch services and trainer availability vary by location.
For branch-specific queries, use the contact method you used at sign-up or the app’s support feature to get precise local details.