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Cancel EVERYONE ACTIVE
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Everyone Active service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Everyone Active: Easy Method
What is Everyone Active
Overview
Everyone Active is a UK-based operator of gyms, pools and classes that sells memberships and activity bookings to consumers.
The organisation runs recurring direct-debit memberships, annual discounted memberships, pay-as-you-go bookings and retail sales.
How membership works
Members typically sign up online and manage their account through an Everyone Active profile on the Everyone Active website.
Some in-app purchases exist (e.g. an iOS “Unlimited Access” in-app item), but core membership management is handled via the Everyone Active website and member profile pages.
How to cancel Everyone Active
Cancel via your Everyone Active account (website)
- Log in to your Everyone Active account or member profile on the Everyone Active website.
- Submit an enquiry or cancellation request via the profile enquiry form before the 20th of the month to begin notice.
- Keep a copy or screenshot of the confirmation or the submitted form for your records.
Timing and platform notes
- Cancellations must be made via the Everyone Active website/profile - you cannot cancel active Everyone Active memberships via the App Store or Google Play.
- If you cancel before the 20th, notice starts that month and membership ends at the end of the following month.
- If you cancel after the 20th, notice is deemed to start the next month and membership continues for two further months.
What happens when you cancel
Access and final billing
Your membership remains active for the applicable notice period described above, so you keep access until the end of the final month of notice.
No pro‑rata refunds for part-months are issued; the final month serves as the notice month and full payment applies.
Data and renewals
Your account data and direct debit arrangements may remain on record for administration and audit purposes after cancellation.
Annual discounted 12‑month memberships are non‑cancellable and non‑transferable once purchased; they will not be ended early under normal circumstances.
Will I get a refund?
14-day money-back guarantee (new members)
New members may be eligible for a full refund of membership or swimming lesson fees if they terminate within 14 days of joining.
Refund requests should be made via the enquiry form and may be subject to retention of any stated administration fees.
Other refund rules and exceptions
- Swimming lesson memberships are non‑refundable after 14 days and non‑transferable.
- No refunds are given for part-months when cancelling; your last month is treated as the notice period.
- Facility hires (camps, parties) require written notice to the centre General Manager with original proof of purchase; a minimum 14 days’ notice is normally required.
- If Everyone Active withdraws a facility or activity, they generally do not offer refunds but may provide alternatives or credits at their discretion.
Everyone Active plans and pricing
Known price information
Public pricing specific to India is limited. The only explicit INR price publicly visible is an in-app iOS purchase.
For standard memberships, contact Everyone Active or check your regional centre for up-to-date pricing and local availability.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Unlimited Access (in-app purchase) | ₹1,049 | Not explicitly stated | Unlocks "Unlimited Access" via in-app purchase on iOS |
| Standard memberships | Contact for pricing | Contact for pricing | Website/centre-managed direct-debit memberships (regional pricing) |
Your consumer rights in India
Basic consumer protections
Indian consumers are protected by consumer protection laws that cover unfair trade practices, faulty goods and misleading services.
If you believe your contract terms are unfair or you were misled, you can raise a complaint with the provider in writing and keep records of communication.
Escalation and legal remedies
If Everyone Active does not resolve a legitimate dispute, you can escalate to local consumer grievance forums or statutory bodies under Indian law.
Collect and preserve evidence - receipts, screenshots, emails, bank/direct-debit statements - to support any formal complaint or claim.
Customer experiences
Positive feedback commonly reported
- Many members praise friendly and helpful staff and strong instructors for classes and personal training.
- Good range of classes and targeted youth programmes are often valued by users.
Common negative themes
- Complaints include cleanliness and maintenance issues, overcrowding at peak times, and problems with booking systems.
- Some users report difficulties with customer service handling of cancellations, refunds and parking-charge disputes.
Documentation checklist
Essential documents to have ready
- Member name and membership/account number or email address used to sign up.
- Proof of purchase (receipt, confirmation email) and direct-debit details.
- Screenshots or copies of the cancellation enquiry submission or any confirmation messages.
Optional supporting evidence
- Medical certificates or other evidence if requesting exceptions or credits for late cancellations.
- Any correspondence with Everyone Active staff or centre management relating to the issue.
Common mistakes
Missing the deadline
Cancelling after the 20th of the month is a frequent mistake; this normally extends your membership by an extra month compared with cancelling before the 20th.
Always check the date you submit the enquiry and retain confirmation to avoid disputes about timing.
Attempting to cancel via the app stores
Members sometimes try to cancel via the App Store or Google Play; Everyone Active requires cancellation via the website/profile, so app-store cancellation will not stop direct-debit memberships.
If you purchased an in‑app item, check the App Store receipts separately; membership cancellations must still be done through your Everyone Active account.
Comparative recap
Quick comparison table
| Aspect | Everyone Active | What to watch for |
|---|---|---|
| Cancellation method | Website/member profile enquiry | Do not use App Store/Google Play to cancel memberships |
| Notice timing | Before 20th → ends end of next month; After 20th → two further months | Missing the 20th can add an extra month of charges |
| Refunds | 14‑day money‑back for new members; limited refunds otherwise | Swimming lesson memberships non‑refundable after 14 days |
After cancelling
Follow-up actions
Save and archive the cancellation confirmation and any correspondence. Monitor your bank/direct-debit for final payments and to ensure cancellations are processed.
If you notice unexpected charges after the notice period, contact Everyone Active support promptly and keep evidence of your cancellation request.
Useful official links
- Everyone Active - Cancellations & Refunds Policy
- Everyone Active - Annual Renewals Terms & Conditions
Address
Head office
2 Watling Drive, Sketchley Meadows, Hinckley, Leicestershire, LE10 3EY, United Kingdom
Notes on contacting centres
For centre-specific issues (facility hire, local refunds, or on-site disputes), contact the centre General Manager in writing and include proof of purchase.
For policy-level queries, use the official Everyone Active policy pages linked above as your reference.