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I hereby notify you of my decision to terminate the contract relating to the Fitingo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Fitingo: Easy Method
What is Fitingo
Overview
Fitingo is a subscription-based fitness service that provides personalized workout plans, nutrition guidance, and live classes tailored to individual goals.
The service is delivered via a mobile app and web access, and offers tiered weekly, monthly and yearly plans with occasional discounted tiers.
How it is delivered
Users subscribe to access digital content such as videos, programs and trainer feedback through the app stores or the Fitingo website.
Delivery and billing depend on the platform used to subscribe (website, Apple App Store or Google Play Store).
How to cancel Fitingo
Cancel on the website
- Log in to your account on the Fitingo website.
- Go to Account Settings → Subscription or Membership.
- Select Cancel subscription or contact customer support if you cannot cancel through the interface.
Cancel on mobile platforms
- iOS (App Store): On your iPhone go to Settings → Apple ID → Subscriptions → Fitingo → Cancel subscription. Cancel at least 24 hours before a free trial ends.
- Android (Google Play): Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → Fitingo → Cancel subscription.
Important caveat
- Deleting the app or removing it from your device does not cancel the subscription.
- You must cancel via the platform where the subscription was purchased (website, Apple or Google Play).
What happens when you cancel
Access after cancellation
After cancelling a paid subscription, you typically retain access until the end of your current billing period.
If cancellation occurs during a free trial and you cancel before the trial ends, access usually ends when the trial expires.
Automatic renewals
Subscriptions bought through app stores are set to auto-renew until you cancel via that platform.
Website subscriptions also renew automatically unless cancelled in Account Settings or via customer support.
Data and account
Cancelling does not always delete your account or personal data; you may need to request account deletion separately.
Check account settings or contact support to request removal of personal data if desired.
Will I get a refund?
Web purchases (direct on website)
For purchases made on the website, refunds are generally not provided once digital content performance has begun.
According to Fitingo’s refund statement, users lose the statutory withdrawal (cooling-off) right if contract performance starts immediately.
App Store and Google Play purchases
Fitingo does not handle refunds for App Store or Google Play purchases; users must request refunds through Apple or Google Play processes.
For iOS free trials, cancel at least 24 hours before trial end to avoid being charged.
Exceptions and billing issues
- If you were charged in error or repeatedly, file a refund claim with Apple or Google and keep purchase receipts or screenshots.
- Contact Fitingo support as well to document the issue; this can help with disputes.
Fitingo plans and pricing
Pricing summary
The following prices reflect in‑app pricing listed on the iOS App Store (India) for Fitingo Fitness: Home Workout.
Prices include several weekly, monthly and yearly plans and occasional discounted tiers.
Price table
| Plan | Price | Period | Features |
|---|---|---|---|
| Weekly Premium Membership | ₹419 | Weekly | Premium access per week |
| Weekly Full-Access Membership | ₹249 | Weekly | Full access per week |
| Weekly Full-Access Membership (discounted) | ₹169 | Weekly | Full access per week, discounted |
| Weekly Premium Membership (higher tier) | ₹669 | Weekly | Premium access per week, higher tier |
| Monthly Premium Membership | ₹1,899 | Monthly | Premium access per month |
| Monthly Premium Membership (discounted) | ₹1,149 | Monthly | Premium access per month, discounted |
| Yearly Full-Access Membership | ₹2,999 | Yearly | Full access per year |
| Yearly Premium Membership | ₹7,500 | Yearly | Premium access per year |
| Individual Program | ₹699 | One-time | Single program purchase |
Your consumer rights in India
Statutory protections
Under Indian consumer law, digital services may be covered by consumer protection statutes if they are defective or not as described.
Remedies can include refunds, replacements or compensation depending on the facts and applicable law.
Withdrawal (cooling-off) right
Fitingo’s terms indicate that when digital content performance begins immediately, the right to withdraw may be waived.
This means web purchases where content is delivered immediately are often not refundable under their policy.
Platform purchases
For purchases via Apple or Google Play, refund eligibility and processes are governed by those platforms, not Fitingo.
File refund requests with Apple or Google Play for App Store/Play Store purchases and retain proof of purchase.
Customer experiences
Positive feedback
Users praise Fitingo for easy-to-follow workouts, personalized feedback, motivation and convenience.
Review summaries highlight beginner-friendliness, helpful trainers/support and noticeable results for some users.
Negative feedback
Complaints include occasional crashes, glitches and limited free features that require subscription to unlock.
Some users report billing or refund problems, such as being charged during a free trial or repeated charges.
Sources
- Summary of user reviews and praise: AppShunter.
- Instances of billing/refund complaints: JustUseApp reviews.
Documentation checklist
What to collect before cancelling
- Subscription details (platform, plan name, billing date).
- Purchase receipts, screenshots of subscription page and trial start date.
- Any email confirmations or support ticket numbers.
What to keep for refund disputes
- Proof of cancellation attempts and timestamps.
- Bank or card statements showing charges.
- Screenshots of app settings showing active subscription if needed.
Common mistakes
Deleting the app instead of cancelling
Many users delete the mobile app thinking this stops billing. It does not stop auto-renewal.
Always cancel the subscription in the platform where the purchase was made (website, Apple ID, or Google Play).
Missing free trial cancellation window
Users sometimes cancel too late and are charged because they did not cancel at least 24 hours before trial end on iOS.
Set calendar reminders for trial end dates and check the platform’s cancellation requirements.
Poor documentation for disputes
Failing to save receipts or screenshots makes it harder to argue billing errors with Apple, Google or your bank.
Always keep copies of purchase confirmations and cancellation attempts.
Comparative recap
Quick comparison
| Feature | Website | iOS (App Store) | Android (Google Play) |
|---|---|---|---|
| How to cancel | Account Settings → Subscription or contact support | iPhone Settings → Apple ID → Subscriptions → Fitingo | Google Play Store → Profile → Payments & subscriptions → Subscriptions |
| Refund process | Generally no refunds once content delivered | Request refund via Apple; Fitingo does not issue Apple refunds | Request refund via Google Play; Fitingo does not issue Play refunds |
| Trial cancellation note | Follow website terms | Cancel ≥24 hours before free trial ends | Follow Google Play trial rules |
After cancelling
Next steps
Confirm cancellation by checking your platform subscription page and saving any confirmation messages or emails.
Monitor your bank/card statements for any unexpected charges in the following billing cycle.
Where to get help
- Cancellation guide and steps: Postclic cancellation guide.
- Fitingo refund policy details: Fitingo refund policy.
- Read user reviews and experiences: AppShunter reviews and JustUseApp reviews.
Address
Registered office
Boumpoulinas, 1-3, Bouboulina Building, Flat/Office 42, 1060 Nicosia, Cyprus.
If you need to send formal correspondence, use the registered office address above and include full account details and copies of receipts where relevant.