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I hereby notify you of my decision to terminate the contract relating to the Fitx service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Fitx: Easy Method
What is Fitx
Overview
Fitx (FitX) is a German gym chain offering membership-based access to gyms, classes, and training services under subscription models. It operates primarily in Germany and manages memberships, billing, and cancellations from its headquarters.
Presence
Fitx does not operate physical branches in India; Indian customers who subscribed through international channels must contact Fitx's German offices for membership matters. This guide focuses on how Indian residents can approach cancellations and refunds.
How to cancel Fitx
Standard cancellation steps
- Locate your membership details: membership number, registered email, and payment receipts.
- Write a clear cancellation request including your name, membership ID, and desired end date.
- Send the cancellation by registered post or email to Fitx’s headquarters in Germany (see Address section).
What to include in your message
- Full name and membership ID as on the contract.
- Reason for cancellation and the date you want the membership to end.
- Request confirmation of receipt and final billing statement.
What happens when you cancel
Access and services
After Fitx accepts a cancellation, access to classes and facilities typically stops at the end of the notice period specified in your contract.
Any active bookings or class credits may be forfeited or prorated per the contract terms.
Renewals and data
Automatic renewals should stop after processing your cancellation, but confirm this in the written confirmation from Fitx.
Personal data is usually retained according to Fitx’s data retention policy; request deletion if required after final settlement.
Will I get a refund?
Standard refund policy
Refunds depend on the type of plan, the time remaining on the contract, and any early-termination clauses in your membership agreement.
Most subscriptions follow prorated refunds only if explicitly allowed by the contract or local consumer law.
Exceptions and disputed charges
- Refunds may be granted for billing errors, duplicate charges, or if the service was not provided as promised.
- If Fitx denies a refund, you can raise a payment dispute with your bank or card issuer in India as a secondary option.
Fitx plans and pricing
App Store prices (USD and approximate INR)
The following prices are taken from App Store in-app purchase listings and show USD amounts with approximate INR conversions. Final INR charged depends on Apple’s regional pricing and taxes.
Plan table
| Plan | Price (USD / approx INR) | 期間 | Features |
|---|---|---|---|
| FitX Monthly Plan (App Store) | USD 39.99 (approx ₹3,300 - ₹3,500) | 月額 | Customized fitness program via app |
| FitX Monthly Plan (Discounted, App Store) | USD 19.99 (approx ₹1,650 - ₹1,900) | 月額 | Customized fitness program via app |
| FitX Quarterly Plan (App Store) | USD 79.99 (approx ₹6,600 - ₹7,000) | 四半期 | Customized fitness program via app |
| FitX Quarterly Plan (Discounted, App Store) | USD 39.99 (approx ₹3,300 - ₹3,500) | 四半期 | Customized fitness program via app |
| FitX Yearly Plan (App Store) | USD 119.99 (approx ₹9,900 - ₹10,500) | 年間 | Customized fitness program via app |
| FitX Yearly Plan (Discounted, App Store) | USD 59.99 (approx ₹5,000 - ₹5,500) | 年間 | Customized fitness program via app |
| FitX Yearly Plan (Alternate) | USD 59.99 | 年間 | - |
| FitX Monthly Plan (Alternate) | USD 9.99 (approx ₹800 - ₹900) | 月額 | - |
Your consumer rights in India
Basic protections
Indian consumers are protected under the Consumer Protection Act and related banking and payment regulations when payments originate from India.
You have the right to seek redress for unfair trade practices, defective services, and incorrect billing.
Practical steps
- Keep written records and receipts for all transactions and communications with Fitx.
- If a refund or cancellation is refused, file a dispute with your bank or card issuer and consider a complaint under Indian consumer law.
Customer experiences
Independent review summaries
Public reviews on platforms like Trustpilot show mixed feedback for Fitx, with some users praising facilities and others reporting billing or customer-service issues.
See example user reviews here: Trustpilot: Fitx.
Anecdotal cases
Community threads include stories of members seeking refunds and negotiating cancellations, useful for setting expectations about timelines and outcomes.
For a user-shared refund experience with a different gym chain, see a discussion here: Reddit: refund example.
Documentation checklist
Essential documents
- Membership contract or confirmation email with ID or contract number.
- Proof of payment: bank statement, transaction ID, or app-store receipt.
- Any prior communications with Fitx support (emails, chat transcripts).
Optional supporting items
- Photocopy of ID used at signup (if required by Fitx).
- Registered post receipt or email delivery/read receipts for cancellation notice.
Common mistakes
Not checking the contract
Many members assume all contracts allow immediate cancellations; in reality, termination clauses and notice periods vary.
Always read the minimum commitment period and early-termination fees before assuming you can cancel without cost.
Poor documentation and timing
Failing to keep receipts or to send cancellation via a verifiable channel (registered post or email with confirmation) weakens your position in a dispute.
Delays in following up after sending a cancellation notice can lead to unwanted renewals or charges.
Comparative recap
Quick side-by-side
| Comparison | Fitx (German chain) | Typical Indian gym / app |
|---|---|---|
| Location & operation | Primarily Germany; international members handle cancellations with German HQ. | Local presence and local customer service; cancellations handled within India. |
| Cancellation contact | Written notice to headquarters in Germany; postal or email recommended. | Often local branch or national support teams; sometimes in-person cancel. |
| Pricing examples | App-store USD plans (monthly, quarterly, yearly) - see pricing table above. | Monthly or annual INR plans; pricing varies widely by city and services. |
| Consumer recourse | May require international correspondence; Indian banks can help with payment disputes. | Local consumer forums and district consumer commissions readily available. |
Key takeaway
For international chains like Fitx, expect longer turnaround times and the need for clear written requests sent to overseas offices.
Use Indian banking dispute channels as a backup if refunds or cancellations are contested.
After cancelling
Follow-up actions
- Obtain written confirmation from Fitx that cancellation and final billing are processed.
- Monitor your bank/card statements for refunds or further charges for at least two billing cycles.
Further help and references
If you want to read user reviews and gather context before or after cancelling, check community feedback here: Trustpilot: Fitx.
For anecdotal refund procedures and member experiences from related gym subscriptions, see a community thread here: Reddit: refund example.
Address
Headquarters
For formal cancellation notices, send to Fitx's German headquarters at the address below. Use registered post or certified courier for proof of delivery.
Postal address
Stoppenberger Straße 61, Essen 45141, Germany