What is Flyefit
Overview
Flyefit is a budget-friendly gym chain based in Ireland offering 24/7 access at many locations, strength and cardio equipment, and group classes.
The brand operates on a subscription model with online account management through the MYFLYE portal.
Where it operates
Flyefit currently operates in Ireland and manages memberships through its website and member portal.
There are no Flyefit branches or a local office in India; membership support is provided online.
How to cancel Flyefit
Cancel via MYFLYE (recommended)
- Sign in to your online account at My Account / MYFLYE.
- Navigate to "Cancel Membership" and follow every step shown in the portal.
- Complete the cancellation flow and wait for a confirmation email - keep that email for your records.
Notes about other platforms
- Flyefit’s published policies do not provide explicit cancellation instructions via Google Play or the App Store.
- If you subscribed through an app platform, follow Flyefit’s website process and contact support if the platform shows a recurring charge.
Official Flyefit help and membership terms are available for reference.
Flyefit Help Centre · Flyefit Terms & Conditions
What happens when you cancel
Access and billing
If you cancel via the MYFLYE portal you retain access until what would have been your next payment date, provided cancellation is completed at least 72 hours before the next billing.
If cancellation is later than 72 hours before renewal, check your confirmation email for the exact access end date.
Data and account
Your account details remain on Flyefit systems per their terms; keep your confirmation email as proof of cancellation.
For any disputes about access or billing after cancellation, contact Flyefit member services with your membership information.
Will I get a refund?
14-day cooling-off period
New members (monthly or annual) have a 14‑day cooling‑off right from membership start.
To claim a full refund, email [email protected] by midnight on day 14 and confirm you have not used the gym.
Exceptions and ongoing payments
- If you used the gym before cancelling, Flyefit may deduct a reasonable usage fee from the refund.
- After the initial 14‑day period, subsequent monthly payments are non‑refundable under Flyefit’s terms.
See Flyefit’s terms for full details and the required email address for cooling‑off refunds.
Flyefit Terms & Conditions
Flyefit plans and pricing
Pricing availability
No verified pricing in Indian Rupees (INR) for Flyefit was found in public sources for 2024 or 2025.
Publicly available details list European pricing in Euros; for India-based queries, contact Flyefit directly.
Contact for exact rates
Use Flyefit’s official site or member support to request current plan pricing and currency details.
| Plan | Period | Price | Notes |
| Standard Membership | Monthly / Annual | Contact for pricing | No verified INR pricing publicly available |
| Premium / 24-hour | Monthly / Annual | Contact for pricing | Contact member services for current rates |
Your consumer rights in India
Right to a remedy
If you face unfair trade practices (for example, unauthorized renewals or failure to provide services), you can seek redress under Indian consumer protection laws.
Options include contacting your bank for disputed charges and filing a complaint with local consumer protection authorities.
Practical steps from India
- Keep all evidence: membership details, confirmation emails, billing statements, and screenshots of cancellation attempts.
- Contact Flyefit support first using the official help pages; escalate to your bank or local consumer forum if unresolved.
Customer experiences
Positive feedback
Some reviewers praise specific branches (for example, Swords) for 24-hour access, affordable pricing, good classes, personal trainers, cleanliness, and parking.
Positive comments highlight value for money at certain locations.
Negative feedback and common complaints
- Multiple reviews report hygiene issues, lack of cleaning supplies, broken equipment, slow repairs, and locker theft concerns.
- App-related complaints include poor usability, login and turnstile failures, missing features (class booking, pause membership), and forced background usage.
At least one reviewer reported an unauthorized renewal with no refund resolution.
Documentation checklist
What to keep before cancelling
- Membership ID or account email used to register.
- Screenshot or printout of your My Account page showing membership details.
- Payment receipts or bank/card statements showing recurring charges.
What to save after cancelling
- Cancellation confirmation email from Flyefit.
- Any correspondence with Flyefit support (emails, chat logs).
- Dates showing access end and any refunds or deductions applied.
Common mistakes
Missing confirmation
Many users assume cancellation is complete without following every step in the MYFLYE portal.
Always wait for and save the confirmation email; without it you may still be billed.
Wrong cancellation channel
Attempting to cancel via the app or app store where Flyefit’s documentation points to the website may not stop billing.
If you used a third‑party payment channel, also check with that provider and follow their cancellation or dispute process.
Comparative recap
Quick comparison
| Method | How to cancel | Refunds | Notes |
| MYFLYE (Web) | Log into My Account → Cancel Membership; complete all steps. | 14‑day full refund if unused and notified by day 14; later payments non‑refundable. | Access continues until next billing if cancelled ≥72 hours before renewal. |
| App Store / Google Play | No explicit Flyefit guidance; Flyefit policies point to website cancellation. | No direct platform policy published by Flyefit; refunds follow Flyefit terms if applicable. | Contact Flyefit support and your app platform/store for disputes or billing reversals. |
After cancelling
Follow-up actions
- Save the cancellation confirmation and monitor bank/ card statements for further charges.
- If charged after cancellation, contact Flyefit support with your documentation and request a refund or clarification.
Useful links
Refer to Flyefit’s official resources for help and terms:
Flyefit Help Centre
Flyefit Terms & Conditions
Address
Official postal address
Flyefit (head office): 8-10 Harrington Street, Dublin 8, D08 K188, Ireland.
Note: Flyefit operates in Ireland; there is no Flyefit office in India.
Contact note
For membership changes or refunds, use the online member portal or the contacts provided in Flyefit’s help and terms pages.
Keep all records of communication if you need to escalate a dispute from India.