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Cancellation service #1 in India
Freedom Fitness is a subscription-based gym and fitness service offering studio classes, personal training and digital app content to support members' fitness journeys.
The offering includes in-person memberships and an app presence (listed as Freedom.Fit on some app stores) providing auto-renewing subscriptions for unlimited access to content.
Memberships are typically subscription-style, with monthly and annual plans available through app stores or direct gym sign-up.
No India-specific cancellation or refund policy text was located for Freedom Fitness during verification, so procedures may vary by channel and membership agreement.
Generally, access continues until the end of the already-paid billing period for auto-renewing subscriptions.
For app-store subscriptions, access typically ends at the close of the current billing cycle after cancellation.
Auto-renewal will stop after cancellation, preventing future charges at the next billing date.
Data retention policies (workout history, profile data) are determined by the provider; request data-export or deletion if required.
No India-specific refund policy for Freedom Fitness was located during verification, so refunds are not guaranteed by a published company policy.
Expect refund treatment to depend on where you purchased the subscription (app store vs gym contract) and the terms you agreed to.
The following prices were observed in the App Store listing for Freedom.Fit in India.
| Plan | Price | (Period) | Features |
|---|---|---|---|
| Monthly Subscription (via App Store) | ₹719 | monthly (Monthly) | Unlimited access to app content, auto-renewing after free trial |
| Annual Subscription (via App Store) | ₹7,200 | annual (Annual) | Unlimited access to app content, auto-renewing annually |
Note: Some users have reported anomalous pricing displays (e.g., promotional or glitch prices); these were user-reported and not confirmed as standard pricing.
Consumers in India are protected by the Consumer Protection Act and related rules against unfair trade practices and deficiencies of service.
You have the right to seek refund, repair, replacement or compensation if services are deficient or misrepresented.
No India-specific user reviews or Trustpilot/ProductReview entries for a Freedom Fitness app or service were found during verification.
Because public reviews were not verifiable, weigh individual reports carefully and seek direct confirmation from the provider.
Many users cancel a payment method or delete the app instead of cancelling the subscription in the App Store or membership account.
Always cancel via the channel specified in your purchase (App Store vs direct gym membership).
Failing to keep proof of cancellation, not noting notice periods, or assuming immediate refunds are common errors.
Send written cancellation, keep confirmations, and verify the next billing cycle to ensure charges stop.
| Cancellation route | Likely result | Typical timeframe | Period |
|---|---|---|---|
| App Store subscription | Stops auto-renewal; access until period end; refunds via app store policy | Immediate stop of renewal; refunds depend on store review | monthly (Monthly) / annual (Annual) |
| In-person gym membership | Subject to contract terms; may require notice or fees | Varies by contract - usually notice period of 30 days or more | monthly (Monthly) / annual (Annual) |
| Website / email support | Provider action dependent; request written confirmation | Response time varies; allow 7 - 14 business days for confirmation | monthly (Monthly) / annual (Annual) |
Choose the cancellation route that matches how you paid and document every step to protect your rights.
If charges continue or a promised refund is not received, escalate to the provider in writing and preserve all documentation.
If the provider does not resolve the issue, consider payment-dispute options with your bank and filing a complaint with the consumer forum.
G-7 Avenue, Above D-Mart, 4th Floor, Kachiguda Station Road, Rahamath Bagh, Sai Nanditha Enclave, Nimboliadda, Kachiguda, Hyderabad, Telangana 500027, India
This address is the primary contact location listed for Freedom Fitness (Kachiguda) and may be used for in-person cancellation queries or formal correspondence.
If you plan to send a physical cancellation or complaint, use registered post and keep delivery proof.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Ayaan Bhatia
eIDAS legal expert · 6 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 6 years.