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Hotworx

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Termination letter drafted by a specialized lawyer
Sender
Hotworx
5161 Taravella Road, Marrero
LA United States
support@hotworx.com
Cancellation of Hotworx contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Hotworx service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Hotworx
5161 Taravella Road, Marrero
LA , United States
support@hotworx.com
REF/2025GRHS4

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Cancellation Hotworx: Easy Method

What is Hotworx

Overview

Hotworx is a fitness studio concept offering infrared-heated, sauna-like rooms with instructor-led virtual classes such as yoga, Pilates, and HIIT. Studios offer 24/7 access models and membership-based access to sessions.

Presence in India

Hotworx operates under membership terms specific to India; those terms govern cancellation, refunds, and member obligations. Members should read the India membership terms for official rules.

How to cancel Hotworx

Key steps (India-specific)

  • Determine that you are past any initial minimum term; after the initial term members may cancel anytime without fee by following the India terms.
  • Provide a signed cancellation (signature or equivalent authentication) in advance of the next billing cycle, per the India membership terms.
  • Pay any outstanding balances; your access typically continues until the end of the current billing month.

Practical guidance and alternatives

  • Visit your local Hotworx studio and ask for the official cancellation form; sign it and keep a copy for your records.
  • If studio staff offers phone/email options, confirm whether a written signature is still required and follow up in writing.
  • Note there is no explicit digital (App Store, Google Play, or web) cancellation method specified in the India terms; do not assume in-app cancellation will stop billing.

What happens when you cancel

Access and billing

Once your signed cancellation is received before the next billing cycle, billing should stop for future cycles. Access generally remains until the end of the billing month that was already paid.

Account and data

Your membership record will show a cancellation date and the final access date; retain copies of cancellation confirmation and receipts. If disputes arise, these documents are evidence.

Will I get a refund?

Official policy

Hotworx’s general policy declares membership dues, enrollment fees, packages, and sessions non-refundable and non-transferable.

Exceptions and consumer options

  • India-specific terms do not explicitly provide a 14-day cooling-off or refund right.
  • If you believe a statutory right or exception applies, you can raise a dispute with the studio or seek redress under Indian consumer law (see consumer rights section).

Hotworx plans and pricing

Pricing availability

No public INR-based pricing for Hotworx India was available in the verified sources. Pricing may vary by studio and location.

How to obtain pricing

Contact your local Hotworx studio directly to request current rates and any joining fees in INR.

Plan Period Price (INR)
Contact for pricing Contact for pricing Contact for pricing

Your consumer rights in India

Statutory rights

The Consumer Protection Act, 2019 and related rules provide protections for unfair trade practices and certain service rights. Some service categories may have a statutory cooling-off period, depending on the transaction.

How to act if terms conflict

  • If the Hotworx India terms deny statutory rights (for example, by stating non-refundable without referencing required cooling-off), you may raise a complaint under consumer protection laws.
  • Collect documentation, try internal escalation with the studio/corporate, and if unresolved, consider filing a consumer complaint or dispute via your bank.

Customer experiences

Positive reports

Some members report successful cancellations after phone or in-person requests, noting the need to sign the official cancellation form in person and no further issues.

Negative reports

Other members report difficult cancellation processes, long delays, inconsistent franchise practices, unexpected fees, or staff requiring prepayment of additional months.

Documentation checklist

Essential documents to bring

  • Original membership agreement or copy of signed contract.
  • Photo ID matching the membership name (passport/driver’s license/Aadhaar).
  • Proof of payments (receipts, bank or card statements) and any enrollment fee receipts.

Records to keep after cancelling

  • Signed cancellation form or written confirmation from the studio.
  • Copies of all communication (emails, messages), and a log of dates/times and staff names.
  • Monthly statements verifying that recurring charges have stopped.

Common mistakes

Assuming digital cancellation works

Many members assume cancelling via an app, email, or phone is sufficient. The India terms require a signed cancellation or equivalent authentication, so a verbal request alone can be ignored.

Not securing proof

Failing to obtain and retain a signed cancellation confirmation or receipt often causes disputes and continued billing. Always get a dated, signed copy.

Comparative recap

Quick comparison

Feature Hotworx India (terms) Typical gym expectation in India
Cancellation method Written signature or equivalent in advance of next billing cycle Often email/phone accepted; written notice recommended
Refunds Generally non-refundable (per terms) Varies; some gyms offer pro-rata refunds or cooling-off
Digital cancellation No explicit digital/app/web option specified Many providers offer online cancellation or portal

How to use this table

Use the comparison to set expectations and to prepare documentation and steps before contacting Hotworx or your payment provider.

After cancelling

Immediate actions

  • Confirm your final access date and stop date for billing in writing.
  • Monitor bank or card statements for any unexpected charges for at least two billing cycles.

Escalation and help

  • If billing continues or refunds are incorrectly denied, escalate to studio management and corporate using the membership terms as reference.
  • For unresolved disputes, consider contacting your bank/card issuer to block or dispute charges, or file a consumer complaint under Indian law.

Read the official India membership terms for details: Hotworx India membership terms.

Review the general Hotworx refund/cancellation wording here: Hotworx general membership terms.

For community experiences and common complaints, see discussions such as: Reddit: cancellation fees discussion.

Address

Corporate / mailing address (reference)

5161 Taravella Road, Marrero, LA 70072, United States

Local studio contact

Contact your local Hotworx India studio for the correct mailing or cancellation address, as franchise addresses and procedures can vary. Verify any address before sending signed cancellation documents.

FAQ

To cancel your Hotworx membership in India, ensure you are past any initial minimum term, provide a signed cancellation notice before the next billing cycle, and settle any outstanding balances.

Generally, Hotworx's policy states that membership dues and fees are non-refundable. However, if you believe you have a statutory right to a refund, you may need to consult consumer protection laws.

You can submit your cancellation request in writing via registered postal mail or email. Make sure to keep proof of your cancellation request for your records.

Once your cancellation is processed, your access will typically continue until the end of the current billing month that you have already paid for.

While the general policy states that memberships are non-refundable, you should check your contract for any specific exceptions or rights that may apply under Indian consumer law.