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I hereby notify you of my decision to terminate the contract relating to the Justfit service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Justfit: Easy Method
What is JustFit
Overview
JustFit is a subscription-based fitness app that provides personalized workout plans, nutrition guidance and progress tracking for gym and home workouts.
The service is offered via mobile platforms and web checkout, with multiple subscription tiers available in India.
Where subscriptions originate
Subscriptions can be purchased through the Apple App Store (iOS), Google Play Store (Android) or directly on the web using PayPal or a credit card.
The platform used to buy the subscription determines how cancellations and refunds are handled.
How to cancel JustFit
Cancel on iPhone (App Store)
- Open iPhone Settings → tap your Apple ID → Subscriptions.
- Find JustFit in the list and choose Cancel Subscription or turn off auto-renew.
- Must cancel at least 24 hours before the trial or current billing period ends; deleting the app does not cancel the subscription.
Cancel on Android (Google Play)
- Open the Google Play Store → Menu → Subscriptions.
- Select JustFit and disable auto-renew or Cancel subscription.
- Cancel at least 24 hours before the trial or current period ends; deleting the app does not stop charges.
Cancel on the web (PayPal or Credit Card)
- Open the JustFit mobile app → Profile → Manage Subscription, or visit the web account area (my account) to cancel.
- If you encounter issues, contact JustFit support using the email you provided at checkout.
- Follow the in-app or web steps to ensure the subscription is disabled; a support request may be required if cancellation fails.
What happens when you cancel
Access after cancellation
After cancelling, you normally retain access for the remainder of the paid billing period or trial until it expires.
Access is typically not immediate removal unless a refund is processed and access revoked.
Renewal and auto-renew
Auto-renew must be disabled on the platform where you purchased; otherwise the subscription will renew automatically.
Be sure to cancel at least 24 hours before the billing date to avoid an unintended renewal.
Account and data
Cancelling a subscription generally stops future billing but may not delete your account or personal data automatically.
If you need account deletion, contact support and request details on data retention and removal policies.
Will I get a refund?
Web (PayPal / Credit Card) refund policy
JustFit (Enerjoy Ltd) offers a 14-day, 100% money-back guarantee for online purchases if requested within 14 days and no promotional extras have been redeemed.
Some statements also note a possible full-refund option if canceled within 30 days before a term ends; refunds are processed to the original payment method in about 14 days.
App Store and Google Play purchases
- Refunds for purchases made via Apple App Store or Google Play are handled directly by Apple or Google according to their store policies.
- JustFit cannot process App Store or Google Play refunds; approval and timing are at the platform's discretion (Apple ~30 days, Google Play support approval timelines vary).
Unauthorized or accidental purchases
- Report unauthorized or accidental web purchases within 120 days using the Feedback/Contact Us option for potential refund review.
- Only one refund per user is permitted for this process; access may be revoked if a refund is granted.
JustFit plans and pricing
Pricing table (India)
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| JustFit Premium Monthly | ₹1,799 | Monthly | Access to Premium features (monthly subscription) |
| Monthly JustFit VIP | ₹1,949 | Monthly | VIP access (monthly subscription) |
| JustFit Premium Quarterly | ₹2,699 | Quarterly | Access to Premium features (quarterly subscription) |
| 3-Month JustFit VIP | ₹2,899 | Quarterly | VIP access for 3 months |
| JustFit plan with discount | ₹3,999 | Custom/Bundle | Discounted bundle plan |
| JustFit Premium Annual 29 | ₹2,699 | Annual | Premium annual plan (Annual 29 variant) |
| Yearly JustFit VIP | ₹6,800 | Annual | VIP access annually |
| JustFit Premium Annual 69 | ₹6,300 | Annual | Premium annual plan (Annual 69 variant) |
| JustFit Premium Annual 79 | ₹7,200 | Annual | Premium annual plan (Annual 79 variant) |
Notes on pricing
The prices above reflect INR listing details for the India App Store in early February 2026.
Actual prices may vary by platform, promotion, or taxes; always confirm the final price at checkout.
Your consumer rights in India
Refund guarantees for web purchases
- Web purchases have a stated 14-day money-back guarantee; some communications reference a 30-day full-refund window before renewal.
- Refunds for eligible web purchases are processed to the original payment method, typically within about 14 days.
Platform purchases and limitations
- Purchases made via Apple App Store or Google Play are subject to Apple/Google policies; JustFit cannot override those platform-specific refund controls.
- For App Store/Play refunds, contact Apple or Google support directly as they manage approvals and timing.
Other important rights and limits
- Deleting the JustFit app does not cancel subscriptions; you must cancel through the platform used to purchase.
- For unauthorized/accidental web purchases, report within 120 days for potential review; only one refund per user may be permitted.
Customer experiences
Positive feedback
Many users praise JustFit for making exercise accessible to beginners, building confidence and helping motivate renewed workout habits.
Some reviewers find annual subscriptions good value for the features provided.
Negative feedback
Common complaints include unexpected recurring charges after cancelling and difficulties cancelling free trials or subscriptions.
Users also report confusing promotions, poor customer service in some cases, and frustration when refunds are handled by app stores rather than JustFit.
Takeaway
The service receives both positive and negative feedback; careful attention to the purchase platform and cancellation timing reduces most common issues.
Keep records of purchases and cancellation confirmations to resolve disputes faster.
Documentation checklist
Essential documents to prepare
- Proof of purchase or receipt (email confirmation or payment record).
- Account email used at checkout and the platform where you purchased (Apple, Google, or web).
- Subscription start date and billing period details.
Helpful supporting items
- Screenshots showing subscription active status, cancellation attempts, or billing charges.
- Any correspondence with JustFit support or platform support related to the issue.
Common mistakes
Deleting the app instead of cancelling
Many users delete the app thinking that removes the subscription; it does not. You must cancel via Apple ID, Google Play or the JustFit account area.
Missing the 24-hour cutoff
Failing to cancel at least 24 hours before a trial or renewal often results in an unwanted charge that may not be refundable under platform rules.
Expecting JustFit to refund platform purchases
Purchases through Apple/Google are refunded by those platforms; contacting JustFit will not replace a platform refund process.
Comparative recap
Quick comparison
| Method | Where to cancel | Who handles refunds | Cancellation deadline | Notes |
|---|---|---|---|---|
| App Store (iOS) | Apple ID → Subscriptions | Apple | At least 24 hours before trial/period ends | Deleting app does not cancel; refunds at Apple’s discretion (~30 days). |
| Google Play (Android) | Google Play Store → Subscriptions | Google Play | At least 24 hours before trial/period ends | Deleting app does not cancel; contact Google Play support for refunds (~72 hours to review). |
| Web (PayPal / Credit Card) | JustFit app → Profile → Manage Subscription or web account | JustFit (Enerjoy Ltd) | Depends on plan; 14-day money-back guarantee for online purchases | Refunds processed to original method in ~14 days; one refund per user limit in some cases. |
After cancelling
What to check immediately
- Confirm cancellation in the platform’s subscription area and save any confirmation emails or screenshots.
- Check your payment method for any unexpected charges after cancellation and note dates and amounts.
If you need more help
If cancellation or refund issues persist for web purchases, contact JustFit support using the email you used at checkout and provide your documentation checklist items.
For App Store or Google Play purchases, contact Apple or Google support directly because those stores process refunds themselves.
Address
Corporate address on file
9 Straits View, West Tower, Marina One, 018937 Singapore
Notes about official support
No dedicated postal cancellation address is provided here; use in-app or platform cancellation paths and the support email tied to your purchase for assistance.