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Cancel PUREGYM
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Puregym service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Puregym: Easy Method
What is Puregym
Overview
PureGym is a subscription-based fitness operator offering gym access, classes and training options under a membership model.
The brand operates widely in the UK and publishes membership terms and help-centre guidance online.
Availability in India
There is no verified evidence that PureGym publishes pricing or operates memberships specifically for India.
If you are in India and using a PureGym account or an app, treat UK terms as the primary published source and contact Member Services for local queries.
How to cancel Puregym
Cancel a monthly membership (app or web)
- Open the PureGym app or website and go to "Your Gym Pass" → "Manage" → "‘Freeze or Cancel Your Membership’".
- Submit the cancellation at least 4 working days before your next payment to avoid another charge.
- Official guidance: PureGym help: cancel monthly membership.
Fixed-term memberships and store subscriptions
- Fixed-term memberships (3, 6, 9 or 12 months paid in full) cannot be cancelled online; you must contact Member Services by email or Facebook Messenger to request cancellation.
- If you purchased via the App Store or Google Play, cancel the subscription through the respective store; PureGym cannot cancel store-managed subscriptions for you.
- Reference on membership types: PureGym membership terms.
What happens when you cancel
Access and billing
Cancelling stops future renewals but you will normally retain access for any paid period already covered by your subscription.
If you cancel too close to a payment date you may still be charged for the next payment cycle; allow the 4 working days notice where applicable.
Account and data
Your PureGym account and contact details are retained in accordance with PureGym’s terms; check the membership terms for data and retention details.
Keep copies of cancellation confirmation and any correspondence for your records.
Will I get a refund?
14‑day cooling-off period
PureGym offers a 14-day cooling-off right: you can cancel within 14 days of signing up and receive a full refund of fees paid.
If you asked to start the membership immediately, PureGym may deduct a fair usage charge for time used before cancellation. See: membership terms.
Other refund scenarios
- Monthly members who cancel within the first 14 days are entitled to a full refund of remaining monthly fees and joining fee.
- Fixed-term memberships cancelled early may be eligible for a pro‑rata refund; PureGym’s terms indicate a possible 50% refund of the unused period.
- Day passes are refundable only if cancelled within 14 days of purchase and before the start date; otherwise they are non-refundable.
Puregym plans and pricing
Pricing availability
There is no verified published PureGym pricing specifically for India.
Official PureGym sources list prices in GBP for their markets; if you need local pricing, contact PureGym directly.
Contact for pricing
| Plan | Period | Price |
|---|---|---|
| Monthly membership | Monthly | Contact for pricing |
| Fixed‑term membership | Fixed (3/6/9/12 months) | Contact for pricing |
| Day pass | One‑off | Contact for pricing |
Your consumer rights in India
Practical rights and remedies
If you have a dispute about cancellation or unwanted charges, start by contacting PureGym Member Services and your bank immediately.
Keep evidence of your cancellation request and payment records to support any dispute.
Bank and consumer complaint options
If payments continue after you cancelled, you can raise the issue with your bank to stop future debits and dispute past transactions per your bank’s complaint process.
You may also consider filing a complaint with local consumer protection authorities if the issue cannot be resolved directly.
Customer experiences
Positive feedback
Some reviews praise PureGym for clean, modern facilities, 24/7 access, equipment variety and affordability.
Example local listing feedback: Justdial reviews.
Common complaints
Users commonly report difficulty cancelling, app or website glitches, and occasional facility or service quality issues.
Online threads report members sometimes cancel their Direct Debit directly when in‑app options are confusing; see community discussions such as Reddit.
Documentation checklist
Required information
- Membership ID or email used to sign up
- Bank or card details used for payments (last 4 digits is usually enough)
- Date and method of your cancellation request
Helpful extras
- Screenshots of the app/web cancellation screen
- Copies of emails or Messenger exchanges with Member Services
- Payment receipts and bank statements showing debits
Common mistakes
Timing and notice
Failing to submit cancellation at least 4 working days before the next payment often leads to an extra billed cycle.
Allow adequate time and check billing dates in your account.
Wrong cancellation channel
Trying to cancel an App Store/Google Play subscription inside the PureGym app will not stop store-managed subscriptions.
If you bought via a store, cancel via that store’s subscription settings and notify PureGym.
Comparative recap
Key policy comparison
| Feature | PureGym policy | Recommended action |
|---|---|---|
| Monthly cancellation | Cancel via app/web ("Your Gym Pass" → "Manage" → "Freeze or Cancel") with 4 working days notice | Use app/web and allow 4 working days; keep confirmation |
| Fixed‑term cancellation | Cannot cancel online; contact Member Services | Email or Messenger Member Services and retain correspondence |
| App Store / Google Play | Cancel via the respective store; PureGym cannot cancel store subscriptions | Cancel in store account settings and notify PureGym |
| Refunds | 14‑day cooling off; possible pro‑rata/refund rules for fixed terms | Request refund within 14 days; read membership terms for details |
After cancelling
What to check next
Confirm you received written confirmation of cancellation from PureGym and save it with payment records.
Monitor your bank statement for any further debits for at least one billing cycle.
Who to contact
- PureGym help on cancelling monthly membership: cancel monthly membership
- PureGym membership terms and refund details: membership terms
- If you used an app store subscription, cancel via Apple or Google Play and keep that confirmation.
Address
Registered office
PureGym Ltd, Town Centre House, Merrion Centre, Leeds, West Yorkshire, LS2 8LY, United Kingdom.
Member Services contact
For cancellation of fixed-term memberships or queries, follow the contact methods listed in PureGym’s membership terms and help pages.
See: PureGym membership terms.