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Solidcore

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Solidcore Membership | Postclic
Solidcore
1728 14th Street NW, Fourth Floor, Washington
District Of Columbia United States
support@solidcore.co
Cancellation of Solidcore contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Solidcore service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Solidcore
1728 14th Street NW, Fourth Floor, Washington
District Of Columbia , United States
support@solidcore.co
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Solidcore. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Solidcore: Easy Method

What is Solidcore

Overview

Solidcore is a boutique fitness studio known for high-intensity, low-impact reformer Pilates workouts designed to build strength and tone muscles.

The company operates primarily on a class and subscription model with multiple membership types and class credit options.

Service footprint

Solidcore is headquartered in the United States and publishes terms and conditions online that govern bookings, cancellations, and memberships.

Publicly available pricing for India was not found; most published details and policies reference U.S. operations and terms.

How to cancel Solidcore

Cancel a single class or booking

  • Cancel or change classes up to 10 hours before class start to avoid penalties.
  • Late cancellations, no-shows, or arriving 5+ minutes late typically result in loss of class credit or a late fee for unlimited members.

Cancel a membership

  • Standard (non-committed) monthly memberships auto-renew; cancel at least 30 days before the next billing cycle via Solidcore's online cancellation form.
  • Committed and Committed Plus memberships (6-, 11-, 12-month) require 30 days' advance notice before the billing date and may incur early termination fees depending on the remaining term.
  • When in doubt, follow the steps on Solidcore's terms page and use the official cancellation form or contact their support; see the terms: Solidcore Terms & Conditions.

What happens when you cancel

Access and class credits

After cancellation, access to classes typically ends at the end of the paid billing period or per the membership terms.

Unused class credits commonly return to your account but are not refundable in cash under Solidcore policy.

Renewal and account status

Monthly memberships that are not canceled at least 30 days before renewal will auto-renew for the next billing cycle.

Committed memberships may remain active until the commitment term ends or be subject to early termination fees if canceled early.

Will I get a refund?

Standard policy

Solidcore states: "We do not give refunds." Unused class credits typically remain in your account rather than being refunded.

Refunds are generally not provided for late cancellations, no-shows, or failing to cancel within the allowed window.

Exceptions and statutory rights

Some statutory consumer rights in certain U.S. jurisdictions allow cancellation of an initial purchase within 3 business days for a refund (less used classes) by sending written notice to Solidcore legal.

If you believe you qualify for an exception, follow the instruction in Solidcore's terms and provide the required written notice per the applicable law: Terms & Conditions.

Solidcore plans and pricing

Pricing availability

No exact INR pricing for Solidcore in India was found in public sources for 2024/2025.

Published pricing appears to be region-specific (primarily U.S. USD pricing); contact Solidcore for local details.

Contact for pricing

Plan Pricing Notes
Standard (non-committed) monthly Contact for pricing Auto-renews monthly; 30 days' cancellation notice required
Committed / Committed Plus (6/11/12 months) Contact for pricing Requires commitment; early termination fees may apply
Class credits / Drop-in Contact for pricing Class credit rules apply; cancellations must be within allowed window

Your consumer rights in India

Practical steps for Indian consumers

This guide is informational and not legal advice. If you are in India and need to cancel or seek redress, keep written records of purchases, bookings, emails, receipts, and screenshots.

Write to Solidcore support and request cancellation in writing; note dates and any reference numbers.

Escalation and options

If your cancellation or refund request is not resolved, consider contacting your payment provider (bank/credit card/UPI) to dispute recurring charges.

If needed, you can seek local consumer redress through consumer protection authorities or a legal advisor to understand options under Indian consumer law.

Customer experiences

Positive feedback

  • Many users praise Solidcore workouts for intensity and effectiveness.
  • Some report a strong community atmosphere and supportive staff at studios.

Negative feedback

  • Frequent reports of app glitches (disappearing bookings, login/payment issues) that can lead to unintended late fees.
  • Customer service and membership cancellation processes are often described as slow or requiring repeated follow-ups.
  • Some users report cramped studios, limited amenities, and inconsistent coach quality due to turnover.

Documentation checklist

Before you cancel

  • Membership agreement or confirmation email.
  • Recent billing statement showing the charge and next billing date.
  • Copies/screenshots of class bookings and cancellation attempts.

When you cancel

  • Written cancellation request (email or form confirmation) with date and time.
  • Any response from Solidcore acknowledging cancellation.
  • Proof of delivery if sending written notice to legal (where applicable).

Common mistakes

Missing cancellation windows

Not cancelling classes at least 10 hours before start leads to lost credits or fees.

Not giving 30 days' notice for monthly memberships causes the next cycle to bill automatically.

Documentation and follow-up errors

Relying only on an app confirmation without saving screenshots can make disputes harder, especially if the app glitches.

Failing to keep written records of cancellation requests or follow-up messages often prolongs resolution.

Comparative recap

Quick comparison

Plan Cancellation notice Refundability Early termination fee
Standard monthly 30 days before next billing No refunds (credits may remain) Not applicable
Committed / Committed Plus 30 days before billing date No refunds (subject to terms) May apply depending on remaining term
Individual class booking Cancel/change up to 10 hours before class No cash refund; class credit lost if late/no-show Late fee may apply for unlimited members

After cancelling

What to monitor

Confirm that auto-renewal has stopped and watch your bank statement for any unexpected charges during the 30-day notice period.

Keep confirmation emails or form submissions until the final billing has passed and the account shows cancelled.

Where to get help

Refer to Solidcore's published terms for detailed policy language: Solidcore Terms & Conditions.

If you encounter app issues or unexplained charges, document everything and escalate to Solidcore support; consider contacting your payment provider if charges persist.

Address

Corporate address

Solidcore Holdings, LLC (Headquarters): 1728 14th Street NW, Fourth Floor, Washington, District Of Columbia 20009, United States.

Contact notes

For official terms and policy details, consult Solidcore's terms page: https://solidcore.co/terms-and-conditions.

If you need further legal guidance in India, consult a local consumer law advisor or relevant consumer protection authority.

FAQ

To cancel a Standard (non-committed) monthly membership, you must provide at least 30 days' notice before the next billing cycle using the official cancellation form.

Yes, if you cancel a Committed or Committed Plus membership early, you may incur early termination fees depending on the remaining term of your contract.

After cancellation, your access to classes ends at the end of the paid billing period, and unused class credits typically remain in your account but are not refundable.

You can cancel or change a single class booking up to 10 hours before the class start time to avoid penalties; otherwise, you may lose your class credit.

Solidcore's standard policy states that they do not provide refunds for canceled memberships or unused class credits, so be sure to check your terms for any exceptions.