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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Team Rh service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Team Rh: Easy Method
What is Team Rh
Overview
Team Rh is a subscription-based fitness platform that offers personalised workout plans, nutritional guidance and coaching support.
Services include app access, coaching messages, digital plans such as a Life Plan, and the option to buy merchandise.
How the service is delivered
Delivery happens digitally through the Team Rh app or as downloads on purchase of digital products.
Subscriptions may be purchased directly on Team Rh’s website or via in-app purchases through App Store / Google Play platforms.
How to cancel Team Rh
Cancel a direct web subscription (Team Rh website)
- If you purchased directly on the Team Rh website you have a 14‑day cooling‑off right after purchase (see clause 16.6.1 of the Terms & Conditions).
- After the 14‑day period you can still terminate before the 12‑month initial term ends, but you must give one calendar month’s notice and may be required to pay compensation.
- Compensation: Team Rh retains fees already paid and you are liable for the unpaid remainder of the contract term, minus any discretionary discount (clause 16.6.2).
Cancel an in‑app subscription (App Store / Google Play)
- If you subscribed via an app platform, cancellation must be done through that platform (Google Play or App Store).
- Team Rh cannot access platform billing to cancel or issue refunds directly for in‑app purchases.
- When you cancel via the platform, services typically continue until the end of the current billing period.
Cancel the Life Plan (digital content)
- The Life Plan is supplied immediately as digital content and Team Rh requires express consent for immediate access.
- By consenting to immediate supply you waive the 14‑day cooling‑off right, so cancellation within 14 days is not available for the Life Plan.
What happens when you cancel
Access after cancellation
For app‑store subscriptions, cancelling stops future renewals but you keep access until the paid period ends.
For direct web subscriptions, access and termination effects depend on the notice given and contractual term.
Billing and charges
Direct web cancellations after the cooling‑off period may trigger compensation obligations and retained fees as per Terms & Conditions.
App platform subscriptions are billed and refunded (if applicable) by the platform, not Team Rh.
Data and account
Cancelling a subscription may not immediately delete your account or stored data; check Team Rh’s privacy and data-retention policies for details.
Keep copies of receipts and communications if you need to request deletion or dispute charges later.
Will I get a refund?
Digital content (Life Plan)
The Life Plan is treated as immediately supplied digital content. By giving express consent to immediate delivery you waive the 14‑day cooling‑off right.
As a result, Team Rh does not provide refunds once the Life Plan has been supplied, except where your legal consumer remedies apply for defective or misdescribed content.
Merchandise and gift vouchers
- Faulty or incorrect physical merchandise can be refunded, repaired or replaced if reported; Team Rh accepts returns up to 6 months after purchase.
- Team Rh provides a pre‑paid return label for eligible returns.
- Gift vouchers can be refunded within 14 days (subject to Team Rh’s returns policy).
App Store / Google Play purchases
- Subscriptions bought through app platforms must be refunded or cancelled through that platform’s process.
- Team Rh cannot access the platform’s billing to issue refunds directly for in‑app purchases.
- Platform terms and policies take precedence for cancellations and refunds of in‑app purchases.
Team Rh plans and pricing
Pricing availability
No publicly listed Team Rh pricing in INR for India is available from verified sources.
The app is free to download in India and in‑app pricing is not visible without the platform purchase flow.
How to obtain pricing
To get exact subscription or product prices for your region, contact Team Rh directly through the channels shown on their official communications or app pages.
For UK users a monthly price has been published elsewhere, but Indian pricing must be confirmed with Team Rh.
| Plan | Price (INR) | Notes |
|---|---|---|
| Contact for pricing | Contact for pricing | No verified public INR pricing available; contact Team Rh for regional rates. |
Your consumer rights in India
General consumer protections
Indian consumers have rights to fair trade practices and to seek redress for defective, misdescribed or undelivered products and services.
You can raise complaints if a digital product is defective, or if contractual promises are not met.
Practical steps for disputes
- Keep order confirmations, receipts and screenshots of terms and communications.
- If a platform (App Store / Google Play) sold the subscription, use the platform’s dispute and refund tools first.
- For unauthorised or recurring charges contact your bank or card issuer to request a chargeback if appropriate.
Customer experiences
Positive feedback
Users praise the app’s ease of use, helpful and responsive coaches, and supportive membership support.
Some reviewers report sustained results such as weight loss, improved habits and useful nutritional education.
Negative feedback
Common complaints include being locked into a 12‑month contract and difficulty cancelling, with customers reporting aggressive communications when attempting to cancel.
Other criticisms note app usability issues, demanding tracking or protein targets, and concerns about disclosure of terms.
Documentation checklist
Essential items to gather
- Order confirmation and receipt (email or in‑app).
- Screenshot of the terms and any clauses you relied on (cooling‑off, notice, life plan waiver).
- Records of cancellation requests and replies (emails, chat transcripts).
- Bank or card statements showing charges.
Optional supporting evidence
- Photos or descriptions of faulty merchandise when claiming a return or refund.
- Notes of any phone calls (date, time, who you spoke to) and outcome.
Common mistakes
Assuming every purchase is refundable
Do not assume a refund is automatically available for digital content supplied immediately; many services require express consent and waive cooling‑off rights.
Check whether you consented to immediate delivery for plans like the Life Plan before expecting a refund.
Cancelling through the wrong channel
If you bought through an app store, cancelling on the website or emailing Team Rh will not stop platform billing.
Always cancel via the original purchase channel: the Team Rh website for direct purchases, or the App Store/Google Play for in‑app subscriptions.
Comparative recap
Quick comparison
This table summarises cancellation and refund differences between purchase channels and the Life Plan.
| Feature | Web (direct subscription) | App Store / Google Play | Life Plan (digital content) |
|---|---|---|---|
| Cooling‑off right | 14‑day cooling‑off initially (clause 16.6.1) | Subject to platform rules; platform policies apply | Waived by express consent to immediate supply (Regulation 37) |
| How to cancel | Directly via Team Rh with one month’s notice after cooling‑off | Cancel via App Store / Google Play | No post‑supply cancellation within 14 days (no cooling‑off) |
| Refunds | Possible consequences for early termination; fees retained and unpaid remainder may be due | Platform handles refunds; Team Rh cannot issue platform refunds directly | No refund once supplied, unless legally defective or misdescribed |
After cancelling
Next practical steps
Keep a copy of your cancellation confirmation and any responses from Team Rh or the platform provider.
Monitor your bank or card for continued charges and contact your payment provider if unauthorised billing continues.
Where to seek help
- Use the support or help channels provided in the app or your purchase confirmation to request written confirmation.
- If you cannot resolve the issue, collect your documentation and consider filing a complaint with Indian consumer redressal authorities or seeking advice from your bank for chargeback options.
Address
Official postal address
Unit 5, Queen's Court North, Third Avenue, Team Valley, Gateshead, NE11 0BU, United Kingdom
Notes about location
Team Rh does not have a physical presence in India; the address above is the official UK contact address for cancellations and correspondence.