Cancellation Trufit: Easy Method

What is Trufit

Name and brands

Trufit is a name used by multiple businesses in different categories: a fashion retailer (Truffle India), a custom mouthguard maker (TruFIT Customs), and other services or accessory sellers using similar branding.

Scope of this guide

This guide explains cancellation and refund practices you are likely to encounter when dealing with sellers using the Trufit/TruFIT/Truffle name in India, based on the available policy documents.

How to cancel Trufit

If you ordered from Truffle India (fashion site)

• Once an order is placed and confirmed on Truffle India, cancellation is not permitted.
• If you think an order was placed in error, contact the seller immediately using the contact methods on their site; do not assume cancellation will be accepted.
• Reference: Truffle India cancellations and refunds policy: Truffle India - Cancellations and Refunds.

If you ordered from TruFIT Customs (custom mouthguards)

• Impression kits are non-refundable. If you need a refund for any other product or a fit problem, follow the seller’s return/warranty process and email support as instructed on their policy page.
• Locate the return instructions on the TruFIT Customs return policy page and email their support to start a refund or warranty claim: TruFIT Customs - Return Policy.

If you have a different Trufit service (memberships or accessories)

• If your purchase is for a gym membership or a different Trufit-branded service and you cannot find terms, contact the service provider directly and request their cancellation policy in writing.
• Keep your order/contract number and any payment receipts before you call or email support.

What happens when you cancel

Order status and access

For sellers that allow cancellations, cancellation usually stops further processing and shipping, or ends future billing for subscriptions.

For Truffle India specifically, confirmed orders are not cancellable, so the order will be processed and shipped unless the merchant agrees otherwise.

Data, renewals and subscription effects

If a Trufit-branded service is subscription-based, cancelling typically prevents future charges but does not automatically issue refunds for already-paid periods unless the terms state otherwise.

Always confirm whether cancellation ends access immediately or at the end of a paid period, and request written confirmation.

Will I get a refund?

Truffle India (fashion seller)

• Monetary refunds are not provided for Truffle India orders once placed/confirmed.
• Returns are allowed only within 2 days of delivery and only as store credit, which is valid for one month.
• Report order errors within 24 hours as required by their policy.

TruFIT Customs (custom mouthguards)

• Impression kits are explicitly non-refundable.
• Finished products may be eligible for refund or replacement if there is a fit issue covered by their 30-day warranty; return shipping or material charges may apply.
• Begin the refund/warranty process by emailing the support address listed on their policy page: TruFIT Customs - Return Policy.

Trufit plans and pricing

Availability of published pricing

There is no consolidated, verified public pricing for “Trufit” plans available from the policy sources used for this guide.

If you need exact fees or membership pricing, contact the seller directly for a current quote.

Contact for pricing

Your consumer rights in India

Seller-specific conditions

• Truffle India: personalised or made-to-order garments and confirmed orders typically cannot be cancelled; returns for certain items are limited to store credit within strict time windows.
• TruFIT Customs: warranty coverage (30 days for fit issues) may allow returns for defective or ill-fitting products; impression kits are non-refundable.

Legal rights and next steps

Under Indian consumer protection principles you have the right to redress for defective or misrepresented goods, but specific outcomes depend on the seller’s stated policy and the nature of the product (e.g., personalized items often excluded).

If you cannot resolve a dispute with the seller, you can consider escalating to consumer helplines or a consumer forum; keep documentation to support your claim.

Customer experiences

Positive feedback

• Some customers report a perfect fit and high quality for TruFIT Customs mouthguards and helpful customer service in successful cases (examples cited in reviews).
• These positive reports often praise comfort and product finish when the impression and production process goes smoothly.

Common complaints

• Negative reviews cite delays, poor customer service, additional charges for impression issues, and partial refunds in some cases.
• Customers also report frustration when expectation timelines (production/shipping) were not met or when non-refundable policies applied to impression kits.

Documentation checklist

What to gather before contacting support

• Order number, invoice/receipt and payment confirmation.
• Photos of the product, packaging, and any defects or issues.
• Timestamps of delivery, emails or chat transcripts with support, and tracking numbers.

How to prepare your claim

• Summarise the issue in a short email with attached evidence and your preferred resolution (refund, replacement, or store credit).
• For TruFIT Customs warranty claims, include impression details and any fit feedback per their return policy.

Common mistakes

Mistake examples

Expecting to cancel a confirmed Truffle India order - their policy disallows cancellations after confirmation.

Assuming an impression kit is refundable - TruFIT Customs states impression kits are non-refundable.

How to avoid them

Read the seller’s cancellation and returns policy before placing the order, and save a copy of the terms.

If you are unsure whether a product is personalized or refundable, ask the seller in writing before payment and keep their response.

Comparative recap

Quick comparison of the two verified sellers

After cancelling

Immediate steps

• Keep confirmation of any cancellation or return authorisation in writing.
• Retain all packaging and documentation until the case is closed.

Where to get help

• Truffle India cancellations and refunds: https://www.truffleindia.com/pages/cancellations-and-refunds
• TruFIT Customs return policy and contact: https://trufitcustoms.com/pages/return-policy
• If the seller is unresponsive, consider filing a complaint with local consumer protection authorities and keep your documentation ready.

Address

Official contact address (from public listings)

189 Elchi Villa, Jain Society, Sion West, Mumbai 400022, Maharashtra, India.

Notes on contacting by post

This address is listed for TruFit Accessories in public records and may not represent all Trufit-branded services or membership providers.

For policy-related questions or official resolutions, use the specific policy/contact pages listed above and request written confirmation.