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I hereby notify you of my decision to terminate the contract relating to the Whoop service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Whoop: Step-by-Step Guide
What is Whoop
Overview
Whoop is a subscription-based fitness tracker and analytics service that collects physiological data such as heart rate, sleep and strain to provide personalized insights.
The system combines a wearable strap and a cloud service to deliver recovery scores, sleep coaching and training recommendations aimed at optimizing performance.
How it works in brief
The wearable continuously senses biometric signals and uploads them to your Whoop account for analysis and trend reporting.
Insights are delivered through the Whoop mobile app and web dashboard while the membership governs access to historical data and advanced features.
How to cancel Whoop
Where to start
Cancellation is typically handled through your Whoop account settings in the mobile app or on the Whoop website.
If you subscribed through a third party (App Store, Google Play, retailer), you must cancel through that provider.
Step-by-step cancellation
- Open the Whoop mobile app or sign in to your Whoop account on the web.
- Go to Account or Membership settings and look for Manage Membership or Cancel Subscription.
- Follow the on-screen prompts to confirm cancellation and keep any confirmation emails or screenshots.
- If you cannot cancel in-app or online, contact Whoop customer support by the method available in your account or from your purchase confirmation.
- If purchased via Apple/Google, open your device’s subscription manager (App Store/Google Play) and cancel the Whoop subscription there.
- If you bought Whoop from a retailer or local distributor in India, contact the seller or the local importer for guidance; you may also send a physical cancellation request to the importer’s address if required.
What happens when you cancel
Access and features
After cancellation, your membership will typically remain active until the end of the current billing period.
Once the billing period ends, some or all Whoop features and historical analytics may become inaccessible without an active membership.
Renewal and data handling
Auto-renewal will be stopped so you will not be billed again after the current period ends.
Your account data is usually retained, but access to certain exports or advanced insights may require reactivating membership; export important data before expiry if needed.
Will I get a refund?
General refund principles
Refund eligibility depends on where and how you purchased the subscription and on Whoop’s refund policy for that region.
Subscriptions bought directly from Whoop and through app stores follow different refund rules; app-store purchases are handled by Apple or Google.
Common exceptions and actions
- Possible exceptions: billing errors, duplicate charges, purchases made during a free trial clarified in your account.
- If you believe you are owed a refund, collect proof (order ID, payment receipt, screenshots) and contact the seller or payment provider promptly.
- For charge disputes, you can also contact your bank or card issuer to understand chargeback options under Indian banking rules.
Whoop plans and pricing
Pricing availability
Accurate, up-to-date plan prices for India should be confirmed directly with the seller or on the official product pages at time of purchase.
If pricing is not available or varies by channel, contact Whoop sales or your retailer for the current rates.
Contact for pricing
| Plan | 期間 | Price (INR) |
|---|---|---|
| Individual Membership | Contact for pricing | Contact for pricing |
| Family / Multi-member | Contact for pricing | Contact for pricing |
| Device + Membership Bundles | Contact for pricing | Contact for pricing |
Your consumer rights in India
Key statutory protections
Consumers in India are protected under the Consumer Protection laws which cover unfair trade practices, defects and deficiency in services.
Rights typically include the ability to seek refund, replacement or compensation depending on the nature of the grievance and purchase terms.
How to escalate a problem
- Start with the seller or service provider’s grievance redressal channel and retain all supporting documents.
- If unresolved, approach consumer grievance fora, the e-commerce grievance officer (for online purchases), or a consumer court based on the claim value.
- You may also contact your bank or card issuer about disputed charges and chargeback procedures.
Customer experiences
Positive reports
Users often praise Whoop for detailed recovery, sleep tracking and actionable training guidance that helps plan training loads and rest.
Many find the continuous monitoring and personalized insights valuable for athletic performance and health tracking.
Common criticisms
Frequent criticisms relate to the subscription model, where some users feel the device is less useful without an active membership.
Other complaints include occasional customer-support delays and confusion when purchases are made through third parties or app stores.
Documentation checklist
Before you contact support
- Order ID and purchase invoice (email or digital receipt)
- Payment proof (bank statement or card transaction)
- Account email used with Whoop and device serial number if available
- Screenshots of subscription status, renewal notices and any error messages
If you escalate a dispute
- Correspondence with support (emails, chat transcripts)
- Refund or cancellation confirmation proofs
- Any retailer return policy or warranty documents
Common mistakes
Timing errors
Many users forget to cancel before the auto-renewal date and are billed for another period; set a calendar reminder before renewal.
Check the renewal date in your account and allow time for cancellation processing.
Wrong cancellation channel
Cancelling in the app but not via the App Store/Google Play (when billed through them) can leave payments active.
Ensure you identify the billing source (Whoop directly, App Store, Google Play, or a retailer) and cancel at that source.
Comparative recap
Quick feature comparison
| Feature | Whoop | Typical fitness tracker |
|---|---|---|
| Business model | Subscription-focused wearable + analytics | One-time device purchase, optional services |
| Data focus | Continuous HR, sleep, strain and recovery analytics | Steps, workouts, heart rate, general sleep tracking |
| Device display | Often minimal or no on-device display (app-centric) | Usually includes on-device screen for real-time feedback |
| Cost structure | Recurring subscription fees for full functionality | Lower ongoing costs, occasional premium services |
After cancelling
Immediate steps
Save any confirmation of cancellation and export account data or reports you want to keep before access ends.
Unlink payment methods if desired and remove the device from your account after confirming data exports.
Support and returns
- If you need to return a device within a retailer’s return window, follow the retailer’s return policy and keep receipts.
- If you need help, contact the service provider or the place of purchase and provide the documentation checklist items.
- For disputed charges, contact your bank or card issuer to explore chargeback options.
Address
Local importer / marketer
Products marketed and imported for India may be handled by a local entity; customers can use the address below for written correspondence if required.
Mailing address
A‑302, Dipti Classic, 32/34 Suren Road, Chakala, Andheri East, Mumbai 400093, India