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I hereby notify you of my decision to terminate the contract relating to the Wink service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Wink: Easy Method
What is Wink
Overview
Wink is a subscription-based gym and fitness platform offering personalized workout plans, nutrition guidance, and live coaching sessions.
It is designed for multiple fitness levels and provides access via mobile and desktop apps with paid subscription tiers.
Service scope
Wink includes guided workouts, tracking features, and premium visibility or perks depending on your plan.
Subscriptions are handled through platform stores (Apple, Google) or payment processors used by the app.
How to cancel Wink
Cancel on iOS (App Store)
- Open Settings on your iPhone or iPad.
- Tap your Apple ID > Subscriptions > select Wink > Cancel Subscription.
- Service remains active until the end of the current billing period.
Cancel on Android (Google Play), Mac and Windows
- Android (Google Play): Open the Google Play app > Profile > Payments & subscriptions > Subscriptions > Wink > Cancel.
- Mac (App Store): Open App Store > Account > Account Settings > Subscriptions > Wink > Cancel.
- Windows (Wink app): Open the Wink app > FAQ > follow the Stripe process shown > Cancel plan.
Important notes about cancellation
- Deleting the Wink app does not stop auto-renewal; you must cancel via the relevant subscription manager.
- After cancelling, you keep access until the billing period ends; do not expect immediate service termination or refunds unless specified.
What happens when you cancel
Access after cancellation
When you cancel, your subscription remains active until the end of the paid billing period.
You retain access to premium features until that period expires; access stops after the period ends.
Auto-renewal and account state
Auto-renewal is stopped for the next cycle once cancellation is processed through the store or Stripe flow.
Deleting the app will not cancel billing or change your account status; use the subscription interface to cancel.
Data and content
Wink may retain account and usage data according to its terms; check your account settings in the app for storage or export options.
If you need data removed, contact support with relevant account details and request deletion according to their privacy terms.
Will I get a refund?
General refund policy
Payments are non-refundable; Wink policy states no refunds or credits for partial subscription periods or unused content.
If you cancel mid-period, you keep access until it ends but are not issued a refund for the unused portion.
Cooling-off or statutory rights
- There is no reference in Wink’s published policy to a 14-day refund or cooling-off right for Indian users.
- Wink’s published terms do not appear to offer consumer-friendly automatic refund rights for India.
Exceptions and disputing charges
If you believe an error or unauthorized charge occurred, raise the issue with the store (Apple/Google) or your payment provider first.
You can also contact Wink support with receipts and transaction IDs to request a review; outcomes are at Wink’s discretion.
Wink plans and pricing
Pricing summary
The following examples are taken from App Store listings and reflect sample prices seen for Wink plans in India.
Prices may vary by device, A/B test, or time; check your app store for the exact charge applied to your account.
Price table
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Wink+ 1 week subscription | ₹399 | Weekly | Unlimited swiping, a free boost, other Wink+ perks |
| Wink+ 1 month subscription | ₹669 | Monthly | Unlimited swiping, a free boost, other Wink+ perks |
| Wink Plus - 2 months | ₹1,199 | 2 Months | Wink+ extended subscription |
| Wink Premium 1-week package | ₹699 | Weekly | Ad-free, more visibility, premium features |
| Wink Premium 1-month package | ₹1,999 | Monthly | Ad-free, more visibility, premium features |
| Wink Premium 6-months package | ₹7,900 | 6 Months | Extended premium subscription |
Your consumer rights in India
Relevant law and limits
Indian consumer protections exist (for example, under the Consumer Protection Act, 2019), but Wink’s published policy does not explicitly invoke statutory 14-day cooling-off rights for Indian users.
Statutory rights for digital goods can vary; consumer forums and authorities may interpret rights case-by-case.
Practical implications
- Wink’s stated position is that refunds are generally not allowed for subscriptions or unused periods.
- If you wish to dispute a charge, gather receipts and transaction IDs to support any complaint to the store or a consumer forum.
How to escalate
Start by raising the issue with your payment provider or the store (Apple/Google) where you were billed.
If unresolved, you may explore consumer complaint channels under Indian law or seek local advice for escalations.
Customer experiences
Positive feedback
- On India app stores, Wink has generally strong ratings with users calling it “nice,” “amazing,” and a “super app.”
- Reviewers note useful features and a good experience for basic fitness tracking and content access.
Negative feedback and cautions
- Some users report premium features are limited compared with competitors; pricing and feature sets may vary.
- No specific negative reviews from TrustPilot or ProductReview India were found in the referenced data, but review reliability can vary.
Takeaway
Many users report satisfactory experiences for core features, while premium-value expectations differ across users.
Read plan details before subscribing and keep receipts in case you need to query charges.
Documentation checklist
What to have when cancelling
- App store account email (Apple ID or Google account) used to subscribe.
- Subscription confirmation email or in-app receipt showing plan and transaction ID.
What to have when disputing charges
- Bank/credit card statement entries showing the charge.
- Any correspondence with Wink support and timestamps of cancellation attempts.
Common mistakes
Deleting the app without cancelling
Many users delete the Wink app assuming billing stops; this does not cancel the subscription.
Always cancel through the App Store, Google Play, App Store on Mac, or the Stripe flow in the Wink Windows app.
Expecting automatic refunds
Assuming you will receive a refund after cancelling is a common mistake; Wink’s policy states payments are non-refundable.
Cancel to stop future billing but do not expect reimbursement for unused time unless explicitly granted.
Mistaking platform billing for Wink support
If you subscribed through Apple or Google, you must manage billing through those stores; contacting Wink alone may not stop charges.
Check the subscription manager in the platform that charged you before contacting app support.
Comparative recap
Quick comparison
The table below summarizes key points: sample price, Period, cancellation route, and refund stance for typical Wink plans.
| Plan | Price (INR) | Period | Cancellation route | Refund |
|---|---|---|---|---|
| Wink+ 1 week | ₹399 | Weekly | Apple/Google subscription manager | Generally no refunds |
| Wink+ 1 month | ₹669 | Monthly | Apple/Google/App Store on Mac | Generally no refunds |
| Wink Premium 1 month | ₹1,999 | Monthly | Apple/Google or Stripe via Wink app (Windows) | Generally no refunds |
After cancelling
What to check next
Verify your subscription status in your Apple ID or Google Play subscriptions to ensure cancellation processed correctly.
Keep confirmation screenshots or emails for records until the subscription period ends and charges stop.
Contacting support
If charges continue after cancellation, contact the store (Apple/Google) or the payment provider with receipts and timestamps.
You may also contact Wink support via the app’s support/FAQ section and provide transaction details for review.
Address
Corporate address
Wink Lifestyles Pvt Ltd
102A, Triumph Industrial Estate, Off Western Express Highway, Goregaon East, Mumbai 400063, India
Notes
Use the above address for formal correspondence if required. For billing or account issues, follow the in-app support flow first.