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Hims

Cancel HIMS

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To cancel Hims,
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When do you want to cancel?
India

Cancellation service #1 in India

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Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Hims
2269 Chestnut Street, #523, San Francisco
California United States
support@forhims.com
Cancellation of Hims contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Hims service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Hims
2269 Chestnut Street, #523, San Francisco
California , United States
support@forhims.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Hims: Easy Method

What is Hims

Overview

Hims is a telehealth and wellness company that offers online consultations, prescription products, and subscription-based medication deliveries for issues such as hair loss, sexual health, and skincare.

Presence in India

Hims does not officially operate a dedicated India service; Indian users commonly access Hims from abroad or via third-party resellers.

Because Hims lacks India-specific terms, users should take extra care when managing subscriptions and payments.

How to cancel Hims

Cancel via website (recommended)

  • Log into your Hims account on the Hims website.
  • Go to Subscriptions → Manage Subscription → Cancel.
  • Cancellation takes effect at the end of your current subscription period; cancel at least 48 hours before the next billing to avoid renewal.
  • More info: How do I snooze or cancel my next order?

Cancel via mobile stores or support

  • iOS: Cancel through Apple ID Settings → Subscriptions → select Hims → Cancel Subscription.
  • Android: Cancel through Google Play Store → Menu → Subscriptions → Hims → Cancel Subscription.
  • You can also contact Hims Customer Help Center by phone or email; expect this to route to global support (e.g., +1-917-672-8608 may be listed).

What happens when you cancel

Access and deliveries

Cancellations normally stop future renewals but do not revoke access or shipments already paid for during the current subscription period.

Your subscription remains active until the end of the paid cycle; orders scheduled within that cycle will usually fulfill.

Data and account

Hims retains account and order data under its terms and privacy policy. Deleting an account may require additional steps through support.

Keep records of cancellation confirmations (screenshots, emails) to prove the cancellation date if disputed.

Will I get a refund?

General refund policy

Hims generally treats most sales as final once products have shipped and does not promise refunds as a matter of course.

Defective or incorrect orders may be evaluated for refund or replacement on a case-by-case basis.

Timing and exceptions

  • According to Hims' Terms, refunds may be provided at Hims' sole discretion if requested within 48 hours of payment.
  • After one year from payment, Hims' Terms state no refunds are allowed, including for unused testing services.
  • There is no explicit statutory "14-day" consumer right in Hims' published terms; rely on Hims' 48-hour discretionary window and documented exceptions.

Reference: Hims Terms and Conditions

Hims plans and pricing

Official availability

Hims does not list official India pricing and does not operate a dedicated India service as of the available sources.

Any India listings you find are likely third-party resellers or imports and are not official Hims pricing.

How to get pricing

Contact Hims support through the official site to ask about international shipping, pricing, or subscription options.

Plan Period Price (INR)
Official Hims plans Contact for pricing Contact for pricing

Your consumer rights in India

Relevant Indian law

Indian consumers are protected by the Consumer Protection Act, 2019, which covers unfair trade practices and deficiency in service.

This law can apply even if the seller is foreign, depending on the transaction and available jurisdictional mechanisms.

Practical steps and remedies

  • If refund or cancellation is wrongly denied, you may file a complaint with the Consumer Disputes Redressal Commission or use e-commerce grievance mechanisms where applicable.
  • Invoke statutory rights for defective, undelivered, or misleading goods; these rights can override "no returns" statements in merchant policies.
  • Keep records (screenshots, emails, payment receipts) to support your claim.

Customer experiences

Positive feedback

Some customers report timely deliveries, effective products, and prompt replacement of faulty items.

Reviewers have noted clear instructions and satisfaction with treatment outcomes in some cases.

Negative feedback

Common complaints include difficulty cancelling, unexpected auto-renewals, and dissatisfaction with refunds or returns.

Other issues reported are slow or unhelpful customer support, adverse side effects, and concerns about subscription practices.

Documentation checklist

What to save before cancelling

  • Account screenshots showing your subscription and cancellation screens.
  • Order confirmations, payment receipts, and scheduled shipment dates.
  • Any email or chat confirmations from Hims support about cancellation or refunds.

What to keep after cancelling

  • Final billing statement showing cancellation effective date.
  • Tracking numbers for orders shipped before cancellation.
  • Copies of terms and policy pages referenced in any dispute.

Common mistakes

Missing the 48-hour window

Many users are charged because they cancel less than 48 hours before the next billing; always cancel earlier than two days before renewal.

Set calendar reminders one week before renewal to avoid late cancellations.

Relying only on message portals

Users sometimes assume a message or chat indicates cancellation; always confirm by checking your account subscription page and saving the confirmation.

If support gives verbal confirmation, request written confirmation by email or a screenshot of the cancelled subscription status.

Comparative recap

What methods compare

This table summarizes cancellation speed, refund likelihood, and India suitability for common methods.

How to choose

Use the website option for the clearest audit trail. Use app-store cancellations when billed through Apple/Google to stop charges there.

Method Cancellation speed Refund likelihood Recommended for India
Website account Immediate cancellation request; takes effect end of period Low to conditional (48-hour discretionary window) Yes - best audit trail
App Store / Google Play Varies by store; may stop future renewals quickly Low - refunds handled by store policies Yes - if billed through Apple/Google
Phone / Email / Live chat Depends on support response time Low - possible case-by-case for defects Use as backup; get written confirmation

After cancelling

What to monitor

Watch for any further charges in your bank or card statements for at least one billing cycle after cancellation.

If you are charged post-cancellation, contact Hims support immediately and supply your cancellation proof.

Helpful official links

Address

Corporate address

2269 Chestnut Street, #523, San Francisco, California 94123, United States

Support note

This is Hims' commonly cited address for correspondence; use official support channels on the Hims website for cancellations and dispute resolution.

FAQ

To cancel your Hims subscription online, log into your account on the Hims website, navigate to Subscriptions, select Manage Subscription, and click Cancel. Ensure you cancel at least 48 hours before your next billing cycle to avoid renewal.

Yes, you can cancel your Hims subscription through the mobile app by going to your device's subscription settings. For iOS, go to Apple ID Settings, select Subscriptions, find Hims, and cancel. For Android, go to Google Play Store, select Subscriptions, find Hims, and cancel.

When you cancel your Hims subscription, it stops future renewals but does not revoke access to services or deliveries already paid for during the current subscription period. Your subscription remains active until the end of the paid cycle.

Hims generally does not offer refunds once products have shipped. However, if you cancel within 48 hours of payment, you may request a refund at Hims' discretion. Keep records of your cancellation for any disputes.

You can contact Hims Customer Help Center via email or phone for assistance with your cancellation. Check your account details or official documents for the specific contact information.