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Trim

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Termination letter drafted by a specialized lawyer
Sender
Cancel Trim Down Club | Postclic
Trim
Old Khandsa Road, Village Narsinghpur
122010 Gurgaon India
support@trimacare.com
Cancellation of Trim contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Trim service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Trim
Old Khandsa Road, Village Narsinghpur
122010 Gurgaon , India
support@trimacare.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Trim. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Trim: Easy Method

What is Trim

Overview

Trim is a subscription-based health and wellness service that offers personalised meal plans, fitness guidance, and weight-management support.

It operates on recurring subscriptions and also offers pay-as-you-go appointments and product orders.

How the service is delivered

Delivery is primarily through the Trim app or website, where users manage plans, appointments and account settings.

Support and policy details are available via Trim help pages and support email for account or billing questions.

How to cancel Trim

Cancel a subscription

  • Open the Trim app or sign in on the Trim website.
  • Go to Account Settings or Subscriptions and choose the subscription you want to cancel.
  • Confirm cancellation; this stops future renewals but remains active until the end of the current paid period.
  • See Trim cancellation guidance: Cancellation details.

Cancel pay-as-you-go appointments and delete account

  • For Pay-As-You-Go appointments: cancel more than 48 hours before the scheduled time to receive a full refund or credit.
  • To delete your Trim account: open Account Settings and click "Delete Account", or contact support for assistance.
  • If you mistakenly requested cancellation, contact support to attempt revocation: Revocation guidance.

What happens when you cancel

Access and service period

If you cancel a subscription, future renewals stop immediately, but your subscription remains active until the end of the paid period.

Unused appointment credits expire at the end of the current 28-day period and are not carried forward after cancellation.

Data and account effects

Deleting your account removes your profile and related data according to Trim’s account-deletion process.

Contact support if you need assistance deleting the account: Account deletion help.

Will I get a refund?

Subscription refunds

  • If no appointments were used in the current 28-day paid period, you are entitled to a full refund for that period.
  • If any appointments in the current period were used, unused credits expire and are not refundable or transferable.
  • Summary of subscription refund and credit rules: Refund & cancellation policy.

Pay-As-You-Go and product returns

  • Pay-As-You-Go appointments: full refund or credit if cancelled more than 48 hours before the appointment; no refund within 48 hours.
  • Product returns: unsealed products can be returned within 14 days of receipt; sealed hygiene products are not returnable once opened.
  • Refunds for returns are generally processed within 14 days; return postage covered by Trim only when the return is due to a Trim fault or error.

Trim plans and pricing

Pricing availability

No official plan names or INR prices for Trim (Subscription Tracker or Trim wellness plans) were found in available sources for India.

If you need exact rupee pricing, contact Trim support or check the app listing inside your device store for the most current offer.

How to get price details

Open the Trim app or website and view in-app pricing, or contact support via help@asktrim.com for clarification.

Because official India prices were not published in the reviewed sources, the table below provides a contact instruction instead of exact rates.

Plan Period Price / Notes
Trim - Subscription (no official pricing found) Ongoing Contact for pricing (check app or email help@asktrim.com)

Your consumer rights in India

Statutory remedies

Consumers in India are entitled to remedies for faulty or misdescribed goods such as refund, repair or replacement under applicable consumer law.

Trim’s published policies do not override your statutory consumer rights; you may pursue remedies provided by Indian law where applicable.

Return shipping and responsibilities

  • Trim covers return shipping when the return is due to a Trim fault or error.
  • If the return is not due to a Trim fault, customers are usually responsible for return postage.
  • For policy details see Trim’s refund and returns guidance: Returns & shipping.

Customer experiences

Positive feedback

  • Users praise Trim for negotiating bills and saving money with minimal effort.
  • Many report the service is simple to use and appreciate the budgeting tools and professional staff.

Negative feedback

  • Some users report frequent communications (multiple texts, emails or calls) during negotiation processes.
  • Other complaints include negotiations sometimes failing to reach expected discounts and occasional billing issues.

Documentation checklist

Account and subscription details

  • Account email and username used with Trim.
  • Subscription name, start date and last payment receipt.
  • Appointment date/time and confirmation numbers for Pay-As-You-Go bookings.

Proofs and correspondence

  • Screenshots of subscription page, billing history and cancellation confirmation.
  • Order/parcel numbers and photos for product returns, plus proof of postage if customer-paid return.
  • Copies of communications with Trim support and bank or card refund records.

Common mistakes

Attempting cancellation via app stores

Do not cancel Trim subscriptions through the App Store or Google Play; Trim requires cancellation directly in the app or on its website.

Cancelling via store settings may not stop Trim’s server-side subscription and can lead to continued charges.

Missing time windows and refund expectations

Expecting refunds for used appointment credits is a common error; credits used in a paid 28-day period are not refundable.

Also, cancelling within 48 hours of a Pay-As-You-Go appointment typically forfeits a refund.

Comparative recap

At-a-glance comparison

The table below compares the key practical differences between Subscription and Pay-As-You-Go options.

Feature Subscription Pay-As-You-Go
How to cancel In-app or website; stops future renewals but stays active until end of paid period Cancel in app or site; appointment-specific cancellation rules apply
Refunds Full refund for current 28-day period only if no appointments used; otherwise unused credits expire Full refund or credit only if cancelled >48 hours before appointment; no refund within 48 hours
Return shipping Covered by Trim if fault; otherwise customer pays Not applicable to appointments; product returns follow same rules

After cancelling

What to check immediately

  • Save your cancellation confirmation and any reference number or screenshot.
  • Confirm the subscription end date and check for expected refund timelines if applicable.

Where to get help and next steps

Address

Provided contact address

Old Khandsa Road, Village Narsinghpur, Gurgaon, Haryana 122010, India.

This address was found in context but may refer to a separate corporate entity rather than the Trim wellness service; verify with Trim support if you need to send physical correspondence.

How to contact instead

For most cancellations, refunds and account requests, use the Trim app, website or support email (help@asktrim.com).

Use the online help pages linked above for policy details before sending any physical mail.

FAQ

To cancel your Trim subscription, open the Trim app or website, go to Account Settings, select your subscription, and confirm the cancellation. Your subscription will remain active until the end of the current paid period.

If you cancel your Trim subscription and have not used any appointments in the current 28-day period, you are entitled to a full refund for that period. Otherwise, unused credits will expire.

Yes, you can cancel a pay-as-you-go appointment with Trim, but you must do so more than 48 hours before the scheduled time to receive a full refund or credit.

To delete your Trim account, go to Account Settings and click 'Delete Account'. If you need assistance, you can contact Trim support for help.

For product returns, unsealed products can be returned within 14 days of receipt for a refund. Return shipping is covered by Trim only if the return is due to a Trim fault.