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Cancel TWIST
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Twist service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Twist: Easy Method
What is Twist
Overview
Twist is a communication and wellness platform designed to reduce distraction through asynchronous, threaded conversations and organised inboxes.
It positions itself as a calmer alternative to real‑time chat tools, aimed at remote and async teams who prioritise focus and structured discussion.
Core purpose
Twist combines messaging, threads, and notification controls to help teams manage work without constant interruptions.
Features emphasised by users include threaded conversations, inbox management, and configurable notifications.
How to cancel Twist
Cancel on the Web (direct via Twist)
- Sign in to your Twist account on the web.
- Open your billing or subscription settings and select the option to cancel.
- When you cancel directly via Twist, your account switches immediately to the Free plan; there is no minimum contract or penalty. Source: Billing FAQ.
Cancel by contacting sales (per Terms of Service)
- Email Twist at sales@twistsoftware.com to request cancellation of Paid Services.
- Per the Terms of Service, cancellations made via Twist contact become effective at the end of the current billing period. Source: Terms of Service.
Cancel via App Store or Google Play
- If you subscribed through Apple App Store or Google Play, manage and cancel the subscription through that store’s subscription settings.
- Twist’s public policies do not explicitly detail in‑app cancellation steps; the store’s subscription management typically controls cancellations and billing for in‑app purchases.
What happens when you cancel
Access and features
If you cancel directly on the web, your account switches immediately to the Free plan and paid features end at that moment.
If you cancel by contacting sales (per Terms), the cancellation becomes effective at the end of the current billing period.
Billing and renewals
Direct cancellations stop future billing immediately for web cancellations; when cancellation is via Twist contact, future renewals stop after the current paid period ends.
If you used App Store or Google Play, renewal and billing follow the store’s rules rather than Twist’s web billing flow.
Data and export
Twist’s public pages do not detail exact data‑retention timelines after cancellation; it is prudent to export any important data before cancelling.
Contact support or use account export features to secure messages, files, and settings prior to losing paid features.
Will I get a refund?
30‑day refund window for direct purchases
- If you cancel within 30 days of purchase (direct purchase), Twist’s refund policy states you are eligible for a full refund. Source: Billing FAQ.
Terms of Service and standard policy
- The Terms of Service state subscriptions are non‑refundable and typically do not provide refunds or credits for unused days in a billing period. Source: Terms of Service.
Exceptions and store purchases
Purchases made through Apple or Google stores are subject to those stores’ refund and subscription rules, not Twist’s direct refund policy.
Indian statutory consumer rights may also apply; Twist’s public policies do not explicitly reference local Indian consumer‑protection cooling‑off rules.
Twist plans and pricing
Pricing summary
The following prices reflect listings found for the Indian App Store in 2024 - 2025 as provided in verified data.
If you need confirmation for your specific plan, check your account billing page or receipts.
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium Plan (likely Monthly) | ₹449 | Monthly (inferred) | Ads‑free gameplay, no waiting time, all chapters |
| Premium Plan (Alternate Tier) | ₹899 | Unspecified | Alternate Premium tier (details not clearly specified) |
| Premium Plan (Annual?) | ₹4,499 | Unspecified | Alternate Premium tier (details not clearly specified) |
| Small Coins Pack | ₹499 | One‑time | In‑app currency |
| Medium Coins Pack | ₹999 | One‑time | In‑app currency |
| Big Coins Pack | ₹1,999 | One‑time | In‑app currency |
| Very Big Coins Pack | ₹3,999 | One‑time | In‑app currency |
| Legendary Coins Pack | ₹9,900 | One‑time | In‑app currency |
Your consumer rights in India
Statutory protections
Twist’s public documentation does not explicitly reference Indian consumer‑rights such as any 14‑day cooling‑off period under local law.
Indian consumers may retain statutory rights under the Consumer Protection Act, 2019 and related regulations.
Practical advice for Indian users
- Keep receipts, order IDs, and payment records for any dispute or refund claim.
- If you purchased via App Store or Google Play, follow the store’s refund process first; then contact Twist if needed.
Customer experiences
Positive feedback
Users praise Twist for asynchronous, threaded conversations that reduce distractions and support focused work.
Reviewers highlight a neat interface and useful inbox and notification controls that suit remote teams. Source: Capterra reviews.
Negative feedback
Some users report slow, email‑only customer support with lengthy back‑and‑forth and no phone support.
Mobile users have reported issues with unwanted default notifications and difficulty unsubscribing certain members. Source: Capterra reviews.
Documentation checklist
Essential items to gather before cancelling
- Account email and username used with Twist.
- Subscription or invoice ID and purchase receipt.
- Payment method details and billing date.
Supporting evidence and contacts
- Take screenshots of your subscription settings and billing page.
- Have the support contact ready: sales@twistsoftware.com and links to the Billing FAQ and Terms of Service.
Common mistakes
Cancelling in the wrong place
Many users assume cancelling in the app cancels a web subscription or vice versa; always confirm where you originally subscribed.
If you subscribed via Apple/Google, cancelling from Twist’s web billing will not stop store billing.
Assuming automatic refunds
Do not assume a refund will be automatic when you cancel; Twist’s Terms state subscriptions are generally non‑refundable, though a 30‑day direct refund window exists in some cases.
Always request refunds explicitly and retain proof of purchase when eligible.
Comparative recap
Quick comparison
The table below summarises cancellation timing, refund likelihood, and general ease by method.
| Method | Cancellation timing | Refund likelihood | Ease | Period |
|---|---|---|---|---|
| Web (direct via Twist) | Immediate switch to Free plan on cancel | Possible (full refund within 30 days for direct purchases) | High - self‑serve in account settings | Immediate |
| Contact sales (email) | Effective at end of current billing period (per Terms) | Unclear - Terms state subscriptions non‑refundable | Medium - requires email and processing | End of billing period |
| App Store / Google Play | Controlled by the store’s subscription rules | Subject to store refund policies | Varies - managed in store account settings | Store‑managed |
After cancelling
Next steps
Export any data you need and verify that paid features have ended or that your plan status matches your cancellation method.
Check your bank or card statements to confirm future charges have stopped.
Useful links and contacts
- Billing FAQ: https://get.twist.help/hc/en-us/articles/115003679665-Billing-FAQ
- Terms of Service: https://www.twistsoftware.com/terms-of-service
- Customer reviews and experiences: https://www.capterra.com/p/167818/Twist/reviews/
- Support / sales email: sales@twistsoftware.com
Address
Registered office
Twist Limited (registered company number 02270127)
3rd Floor, 7 Langley Street, London, WC2H 9JA, United Kingdom
Notes
This guide summarises Twist’s publicly available billing and terms information and user reviews from verified sources.
For account‑specific questions, contact Twist support or consult the Billing FAQ and Terms linked above.