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Cancel AMERICAN HOME SHIELD
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I hereby notify you of my decision to terminate the contract relating to the American Home Shield service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation American Home Shield: Step-by-Step Guide
What is American Home Shield
Overview
American Home Shield (AHS) is a U.S.-based home warranty provider that offers plans to cover repairs or replacements for major home systems and appliances.
Service model
AHS operates subscription plans with service requests handled through assigned contractors and claim processes governed by the service agreement.
How to cancel American Home Shield
Required method
Cancellation must be done by phone; AHS states you cannot cancel via the app or website.
Use the cancellation number provided by AHS when you call to request cancellation.
Step-by-step cancellation steps
- Call AHS cancellation number: 833-706-2865. AHS FAQ
- Provide your account or agreement number and identity information to the representative.
- Ask for confirmation of cancellation, a reference number, and the expected refund timeline (if applicable).
- Document the representative’s name, date/time of call, and any confirmation ID provided.
- If the call is disconnected or you are routed without resolution, call back and request escalation or a supervisor.
What happens when you cancel
Coverage and access
Coverage typically stops according to the terms of your agreement when the cancellation is processed.
Service requests submitted before cancellation may still be handled per the agreement; confirm with the representative.
Billing and renewals
Cancelling stops future renewals and charges once processed; keep proof of the cancellation confirmation to prevent further billing.
Terms about end-of-coverage timing and state-specific rules can vary; check your agreement and the AHS FAQ. AHS FAQ
Will I get a refund?
AHS refund rules (general)
AHS states: if you cancel within the first 30 days you will receive a refund of agreement fees minus any service/claims incurred.
After 30 days, AHS provides a prorated refund minus an administrative fee (up to one month’s payment where permitted by law) and minus any service or claims costs. AHS FAQ
Indian consumer law considerations
Indian law requires clear cancellation and refund policies and expects refunds to be processed within a reasonable timeframe (commonly 7 - 15 days for digital/subscription services).
If you are an Indian consumer disputing a delayed or withheld refund, consult guidance on consumer rights. Consumer law guidance
American Home Shield plans and pricing
Pricing availability
No publicly available Indian-rupee pricing for AHS plans was found for 2024 - 2025.
AHS pricing appears to be offered only in the U.S. market with location-specific quotes. AHS FAQ
Contact for pricing
| Plan | Price | Notes |
|---|---|---|
| Gold / Platinum / Basic (U.S. plans) | Contact for pricing | No INR pricing published; quotes provided by zip code in the U.S. |
Your consumer rights in India
Right to clear policies
Under the Consumer Protection Act, 2019 and related rules, providers must present clear and accessible cancellation and refund terms.
Service providers should not use design techniques that obscure cancellation options or make them unduly difficult. Legal reference
Unfair practices and “dark patterns”
Practices that intentionally complicate cancellation (e.g., phone-only with blocking tactics) may be considered unfair or deceptive under Indian norms.
Reports of difficult phone cancellations may raise concerns under consumer-protection rules. On cancellation tactics
Customer experiences
Positive feedback
Some customers praise prompt service, knowledgeable technicians, and strong appliance coverage under higher-tier plans.
Reviews highlighted good responsiveness in certain cases. Trustpilot examples
Negative feedback
Many reviews report poor customer service: delays in repairs, difficulty scheduling, obstructive cancellation, and disputes over refunds.
User reports include long holds and disconnections when attempting to cancel. See user reports and aggregates. Reddit • Review aggregate
Documentation checklist
Essential records to prepare
- Account number or agreement number (from welcome email or documents).
- Payment records: bank/credit card statements showing charges and dates.
- Claim or service request numbers related to your account.
Call and correspondence evidence
- Record the date, time, representative name, and confirmation ID from cancellation calls.
- Save screenshots, emails, and chat transcripts. Keep copies of AHS replies and dispute records.
Common mistakes
Assuming online cancellation is possible
Many users expect an app or website cancellation option, but AHS requires phone cancellation per their FAQ.
Attempting to cancel online can waste time; call the cancellation number directly. AHS FAQ
Not documenting the call
Failing to record call details or confirmation IDs makes disputes harder if billing continues after cancellation.
Always request and save written confirmation or a reference number and the expected refund timeline.
Comparative recap
At-a-glance comparison
| Feature | American Home Shield (AHS) | Indian consumer expectations / norms |
|---|---|---|
| Cancellation method | Phone-only cancellation (call 833-706-2865). | Clear, accessible cancellation options; online cancellation commonly expected. |
| Refund policy | Within 30 days: refund minus services/claims. After 30 days: prorated refund minus admin fee (up to one month) and service costs. | Refunds must be processed promptly; reasonable timeframe often 7 - 15 days under Indian rules. |
| Pricing | No public INR pricing; U.S.-based quotes by ZIP code. | Transparent local pricing in INR is standard and expected by Indian consumers. |
| Customer feedback | Mixed: both positive service reports and many complaints about delays and cancellations; aggregate reviews lean negative. | Consumers expect reliable scheduling, timely repairs, and straightforward cancellations. |
After cancelling
Follow-up actions
Keep the cancellation confirmation and monitor your bank or card for any further charges for at least one billing cycle.
If you are charged after confirmed cancellation, contact AHS immediately and provide your confirmation details.
Where to get help and more information
- AHS cancellation and policy details: https://www.ahs.com/faqs/
- Independent cancellation guide and tips: FairShake guide
- Indian consumer rights overview: Legal guidance
- Discussion of cancellation “dark patterns”: Article on retention tactics
- Review summaries and user reports: Review aggregate • Trustpilot
Address
Primary address
American Home Shield - 860 Ridge Lake Blvd, Memphis, TN 38120, USA.
Alternate addresses (for reference)
Other recorded locations include 150 Peabody Place, Memphis, TN; 13309 Pinehurst Rd, Oklahoma City, OK; 6019 Coral Ridge Rd, Houston, TX; and 10025 South Tacoma Way, Lakewood, WA.