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Getsafe

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India

Cancellation service #1 in India

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Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Getsafe
Waldhofer Straße 102
Heidelberg Germany
support@getsafe.com
Cancellation of Getsafe contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Getsafe service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Getsafe
Waldhofer Straße 102
Heidelberg , Germany
support@getsafe.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Getsafe: Easy Method

What is Getsafe

Overview

Getsafe is a digital insurance provider that offers subscription-style home and personal insurance products through a mobile app. The company focuses on simple policy management, primarily via iOS and Android applications.

Service context in India

Available public information about Getsafe in India is limited, with primary resources and customer reports coming from international pages and review platforms.

If you are considering Getsafe in India, treat the service as app-centric and verify terms for your specific purchase before committing.

How to cancel Getsafe

Cancel via Getsafe mobile app

  • Open the Getsafe app on iOS or Android.
  • Tap "Coverage" and select the policy you want to cancel.
  • Scroll to the bottom of the policy screen and tap "Cancel coverage".
  • Follow any on-screen prompts to confirm cancellation.

Source: Getsafe step-by-step cancellation guide.

Official cancellation guide

Timing and policy-type notes

  • Daily-cancellable policies: cancellation generally takes effect the next day.
  • Annual-cycle policies: cancellation typically applies at the end of the current term.
  • Always check the policy details in the app to confirm the exact effective date.

What happens when you cancel

Access and coverage

Coverage stops according to the policy type: next day for daily-cancellable plans or at the end of the annual term for annual-cycle plans.

Confirm the exact end date in the app after cancellation to know when protection ceases.

Renewal and billing

Automatic renewal should stop after a successful cancellation, but some users report continued charges in reviews.

If charges continue after cancellation, contact Getsafe support promptly and keep records of cancellation confirmation.

Data and records

Cancelling a policy does not necessarily delete your account or personal data. Check Getsafe's privacy policy in the app or contact support for data-deletion requests.

Retain screenshots or emails of cancellation confirmations for future disputes.

Will I get a refund?

Official public information

There is no explicit, publicly available Getsafe India refund policy or a stated 14‑day right of refund in the sources reviewed.

A promotion for travel health insurance mentions "First year free ... Cancel easily anytime with one month’s notice in the Getsafe app" but does not mention refunds.

Promotional reference

Possible exceptions and actions

  • If you purchased under a specific promotion or offer, check the promotional terms for refund or trial details.
  • For disputes over charges or refund requests, contact support via the app and keep all records of correspondence.

Getsafe plans and pricing

Pricing visibility

No official Getsafe pricing in INR for India was found in the publicly available sources for 2024/2025.

Available official pages display pricing in Euros; anecdotal INR figures from forums are unverified.

Contact for pricing

Plan 期間 (Period) Price
Contact for pricing Contact for pricing Contact for pricing

Your consumer rights in India

General protections

Consumers in India have rights under national consumer protection laws when purchasing services, including clear terms, fair treatment, and remedies for unfair practices.

When buying or cancelling international or app-based insurance, preserve proof of purchase, cancellation, and communications.

Regulatory and dispute options

Insurance matters involving companies operating in or selling to Indian residents may fall within regulator and consumer forums' jurisdiction depending on the legal setup.

If you face unresolved billing or contract issues, consider escalating through formal complaint channels, keeping all documentation ready.

Customer experiences

Positive feedback

  • Many reviewers praise Getsafe’s customer support for being helpful, friendly, patient, prompt, and proficient in English.
  • Users often report a smooth app experience and quick response times for simple requests.

Trustpilot reviews (sample)

Negative feedback

  • Several reviews report claim-handling issues: repeated document requests, delays, rejected claims, and poor follow-up.
  • Some users report problems cancelling and being charged after cancellation, and at least one report describes inability to reach emergency hotline during a crisis.

Sources include reviews and forum posts documenting mixed experiences.

Reviews sample

Trustpilot emergency report

Reddit cancellation difficulty

Documentation checklist

Before you cancel

  • Policy number and policy name
  • Account email and phone number linked to the policy
  • Reason for cancellation (optional but helpful)

When you cancel

  • Take a screenshot of the cancellation screen and confirmation message.
  • Save any confirmation email or reference number from the app.
  • Keep bank or card statements showing last payment dates for dispute purposes.

Common mistakes

Not verifying policy type

Many users assume all policies end immediately on cancellation. In reality, daily-cancellable and annual-cycle policies behave differently.

Always check the policy's cancellation effect date inside the app.

Failing to retain proof

Users frequently cancel without saving confirmation and later struggle to dispute continued charges.

Always keep screenshots, emails, and payment records after cancelling.

Comparative recap

At-a-glance comparison

Feature Getsafe Typical Indian insurer
Primary channel App-based management and cancellation App, phone, and web portals; regulated local support
Pricing visibility Displayed in Euros; no verified INR pricing found Pricing usually shown in INR with regulator oversight
Cancellation timing Next day for daily plans; end of term for annual-cycle plans Varies by insurer and policy; often immediate or end of billing period
Claims & support reports Mixed reviews: fast support for simple queries but reported claim delays/rejections Varies widely; many established insurers have local dispute mechanisms

After cancelling

Follow-up actions

  • Verify that no further payments are taken from your account after the effective cancellation date.
  • If you continue to be charged, contact Getsafe support immediately and provide cancellation proof.

Helpful links

Address

Company address (registered)

Waldhofer Straße 102, 69123 Heidelberg, Germany

Notes on contacting

Use the Getsafe app for policy management and support where possible. If escalation is required, retain all documentation and use formal complaint channels available to you.

FAQ

To cancel your Getsafe insurance policy, open the Getsafe app, tap 'Coverage', select the policy to cancel, scroll down, and tap 'Cancel coverage'. Follow the on-screen prompts to confirm. You can also cancel in writing via email or registered mail.

If you cancel a daily-cancellable policy, coverage typically ends the next day. For annual-cycle policies, cancellation takes effect at the end of the current term. Always check your app for the exact end date.

There is no explicit refund policy mentioned for Getsafe in India. If you purchased under a specific promotion, check the promotional terms for any refund details. Keep records of your cancellation for any disputes.

After successfully cancelling your Getsafe insurance, automatic renewal should stop. However, some users have reported continued charges, so monitor your billing and contact Getsafe support if charges persist. Document your cancellation confirmation.

Cancelling your policy does not automatically delete your Getsafe account or personal data. To delete your account, check the privacy policy in the app or contact Getsafe support for assistance.