Cancellation Pmi: Easy Method

What is PMI

Overview

PMI (Project Management Institute) runs global services including the Infinity paid subscription and local chapter courses such as those from the PMI Mumbai Chapter.

Services covered

This guide focuses on cancelling paid PMI services in India: the PMI Infinity subscription and course enrolments with the PMI Mumbai Chapter.

How to cancel PMI

Cancelling PMI Infinity (global subscription)

• Contact PMI Customer Support to request cancellation. Refer to PMI Infinity Terms of Use for the official route: PMI Infinity Terms of Use.
• Provide account details (email, subscription ID) and ask for written confirmation of cancellation.
• Confirm whether auto-renewal is turned off in your account settings; keep a screenshot or confirmation email.

Cancelling PMI Mumbai Chapter course enrolment

• Submit a written cancellation/rescheduling request to the PMI Mumbai Chapter as per their Terms & Conditions: PMI Mumbai Chapter Terms & Conditions.
• State your enrollment details, requested action (cancel or reschedule), and preferred refund or voucher method.
• Keep copies of your request and any reply; follow up if you do not receive a response within a few days.

What happens when you cancel

Access and service status

For PMI Infinity, cancellation is permitted at any time. The provider’s terms indicate payments already made are generally non-refundable.

Confirm with support whether access continues until the end of your paid period or is removed immediately.

Renewal and data

Turn off auto-renewal to prevent future charges. Users should verify the account setting after cancelling and retain confirmation.

Ask PMI how your account data will be handled and request copies of any records you may need after cancellation.

Will I get a refund?

PMI Infinity refund rules

Payments already made for PMI Infinity are non-refundable after cancellation, except where local law requires otherwise.

Always confirm refund eligibility with Customer Support and request written confirmation if an exception applies.

PMI Mumbai Chapter course refund rules

Refunds for Mumbai Chapter courses are subject to timing-based cancellation fees and processed within 15 days of a written request.

• Cancellation >7 days before start: 25% fee applies.
• Cancellation up to 7 days before or after start: 50% fee applies.
• Cancellation after that window: no cancellation/refund entertained.

PMI plans and pricing

Pricing summary

Below are standard PMI India prices for certification-related items and membership, shown as listed for India.

Notes on pricing and taxes

Prices below are official India checkout amounts; GST and other taxes may apply at checkout.

Your consumer rights in India

Right to cancel

You may cancel PMI Infinity at any time; however, PMI’s stated policy is that payments already made are not refundable unless required by law.

For Mumbai Chapter courses, you have a right to a refund subject to the chapter’s stated cancellation fees and timelines.

Practical rights and remedies

• Always request cancellations and refunds in writing and keep records.
• If you believe local consumer law requires a refund, state this in writing and escalate to appropriate authorities if needed.
• Document any difficulties cancelling auto‑renewal; some users report the option is hard to find.

Customer experiences

Positive reports

Some users report that in force majeure situations PMI or chapters have been willing to reschedule courses or issue vouchers instead of refunds, with local support.

Positive cases often involve clear written communication and timely follow-up.

Negative reports

Users have reported difficulty locating and disabling auto‑renewal switches, and confusion over refund eligibility and timelines.

There are reports of unclear messaging around cancellation/refund windows which can cause frustration; keep written records to reduce disputes.

Documentation checklist

Documents to prepare

• Proof of purchase: receipt, invoice or payment confirmation.
• Enrollment or subscription ID and the email address on the account.
• Written cancellation request (email or form) with date and requested resolution.
• Bank details or payment method details for refund processing (if applicable).

Follow-up items

• Save the support ticket number or reply email as confirmation.
• Take screenshots of account settings showing auto‑renewal toggles and subscription status.
• Keep a timeline of communications (dates, names, summaries).

Common mistakes

Missing written requests

Relying on phone calls or chat without a written cancellation request is a frequent mistake.

Always send an email and retain the sent message and any replies.

Ignoring deadlines and assuming automatic refunds

Many users expect full refunds after cancelling; PMI’s Infinity policy disallows refunds for payments already made except where law requires it.

For Mumbai Chapter courses, missing the stated cancellation window can result in forfeiting refunds.

Comparative recap

At‑a‑glance comparison

After cancelling

Immediate steps

Save confirmation emails and support ticket numbers. Verify your account shows cancelled or auto‑renewal disabled.

If you were promised a refund or voucher, note the processing timeline and check bank/statement entries.

Helpful official links

• PMI Infinity Terms of Use: https://www.pmi.org/infinity-terms-of-use
• PMI Mumbai Chapter Terms & Conditions: https://pmimumbaichapter.org/terms-conditions/
• Community feedback and experiences (discussion): Reddit discussion

Address

PMI India office

PMI Organization Centre Pvt. Ltd.

Postal address

1031, Regus, Level Ground & 1, Trade Centre, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra 400051, India