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Cancel A2 HOSTING
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the A2 Hosting service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation A2 Hosting: Easy Method
What is A2 Hosting
Overview
A2 Hosting is a web hosting provider offering shared, VPS, and dedicated hosting plans designed for performance and speed.
They provide developer tools, SSD/NVMe storage options, LiteSpeed/Turbo servers, and global data centres to support websites and applications.
Service model
Plans are subscription-based with monthly and multi‑year introductory billing options and add‑on services such as domains and SSL certificates.
Support is provided through their customer support team (often called “Guru Crew”), billing channels, and an online client portal.
How to cancel A2 Hosting
Primary cancellation methods
- Use A2 Hosting’s Client Portal (web client) and submit the cancellation form in your account control panel.
- Or email billing@a2hosting.com with your cancellation request and include your account details; provide at least 15 days’ notice before renewal.
App store purchases and special cases
- Subscriptions purchased via Apple App Store or Google Play cannot be cancelled through A2’s portal - those must be cancelled through Apple or Google directly.
- If you require assistance, include order numbers, account email, and the exact product name when contacting billing to speed processing.
What happens when you cancel
Immediate vs scheduled cancellation
If you choose immediate cancellation, your service is terminated immediately and access stops at once.
Alternatively, you can request cancellation at the end of the current billing period so service continues until renewal date.
Data retention and deletion
Immediate termination leads to immediate data deletion in most cases; you should back up files before cancelling.
If cancellation is scheduled to end at the billing period, there is a 14‑day grace period to reactivate or back up data; after that data is permanently deleted.
Will I get a refund?
Money‑Back Guarantee
A2 Hosting offers an unconditional full refund if you cancel via the Client Portal within 30 days of the service’s Effective Date.
Use the client portal for first‑month refunds to ensure qualification under the Money Back Guarantee.
Prorated and later refunds
- If you cancel between 31 and 120 days, a prorated refund is issued for unused full months only; partial‑month usage is non‑refundable and refunds are rounded up to the next whole month.
- Refund requests made after 120 days can only be processed via PayPal (not credit card or other methods).
Non‑refundable items and exceptions
- Domain registration fees, setup fees, migration fees and many third‑party charges are non‑refundable.
- SSL certificates have a limited 25‑day refund window (SSL only).
- Promotional free domains (e.g., .com/.net/.org) are deducted at retail price (e.g., $14.95) from the refund amount.
A2 Hosting plans and pricing
Introductory plan table
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Startup | ₹129/month | Monthly (3‑year billing introductory) | 1 Website, 100 GB SSD, Free SSL |
| Drive | ₹249/month | Monthly (3‑year billing introductory) | Unlimited Websites, Free SSL, Unlimited SSD |
| Turbo Boost | ₹449/month | Monthly (3‑year billing introductory) | 1 Website, Turbo Servers, Free SSL, Free CDN |
| Turbo Max | ₹899/month | Monthly (3‑year billing introductory) | Unlimited Websites, Turbo Servers, Free SSL, Free CDN |
| Ignite | ₹163.01/month | Monthly (36‑month tenure, introductory) | 10 GB storage, Unlimited bandwidth, Free SSL, Business email |
| Accel | ₹330.20/month | Monthly (36‑month tenure, introductory) | Unlimited storage and bandwidth, Free SSL, enhanced performance |
| Turbo Velocity | ₹413.79/month | Monthly (36‑month tenure, introductory) | Unlimited NVMe storage, Turbo features |
| Turbo Nitro | ₹1,166.14/month | Monthly (36‑month tenure, introductory) | Top‑tier performance, unlimited resources |
| Shared Hosting (Startup ~ USD $2.99) | ₹246/month | Monthly (36‑month tenure, introductory) | 100 GB SSD storage, basic shared plan |
Pricing notes
Prices shown are introductory offers reported from multiple sources and may include promotional terms or long‑term billing requirements.
Actual checkout amounts may differ due to GST, currency conversions or changes since publication; check your cart at purchase.
Your consumer rights in India
Basic protections
Under Indian consumer law, customers are entitled to fair terms, clear cancellation and refund policies, and protection from unfair trade practices.
Sellers must disclose key contract terms, including renewal and refund conditions, so consumers can make informed choices.
Practical considerations
- A2’s requirement to cancel via web form or email (not via app stores) may be viewed as restrictive; retain evidence of cancellation requests and notices.
- Keep records of renewal notices, support tickets, and billing receipts to support any dispute or refund claim under consumer protection laws.
Customer experiences
Positive feedback
- Users praise fast servers, NVMe/SSD and LiteSpeed tech, global data centres, uptime, and developer‑friendly tools such as SSH and staging.
- Many reviewers note responsive support historically branded as “Guru Crew” and a broad set of hosting options.
Negative feedback
- Reports exist of long support wait times, steep renewal price increases, and degraded support following corporate changes.
- Some users describe account suspensions, unexpected terminations, or data loss after migrations without timely resolution.
Documentation checklist
Information to gather before cancelling
- Account email, account ID, order/invoice number, and domain names associated with the account.
- Screenshot or saved copy of renewal date, billing amount, and the product/service name to be cancelled.
Backup and proof
- Full website and database backup (export files, databases, SSL certificates) before starting cancellation.
- Save copies of support tickets, confirmation messages, and any cancellation form submissions or emails sent to billing@a2hosting.com.
Common mistakes
Missing backups
One common error is cancelling without taking a full backup; immediate cancellations can cause irreversible data loss.
Always export databases and files and verify backup integrity before sending a cancellation request.
Wrong cancellation channel
Attempting to cancel App Store or Google Play subscriptions via A2’s portal will fail; use Apple/Google store controls for those purchases.
Also, missing the 15‑day notice before renewal can result in automatic renewal and a lost refund opportunity.
Comparative recap
At‑a‑glance comparison
| Service | Cancellation ease | Refund window | Support notes | 期間 |
|---|---|---|---|---|
| A2 Hosting (direct) | Client Portal or billing email; must give 15 days' notice before renewal for email | 30 days full; 31 - 120 days prorated; >120 days PayPal only | Mixed reviews: strong performance, some reports of long waits and inconsistent post‑acquisition support | 30 / 120+ days |
| Apple App Store / Google Play | Cancel through Apple/Google store subscriptions (not via A2) | Subject to Apple/Google refund policies (varies) | Store handles purchase disputes and refunds | Varies by store |
| Third‑party reseller | Depends on reseller terms; may require separate cancellation steps | Varies; reseller policies often differ from A2’s direct terms | Support may be routed via reseller, not A2 | Varies |
After cancelling
Next steps
Confirm receipt of cancellation and any refund confirmation in writing; keep that evidence for at least several months.
Ensure DNS records and domain transfer steps are completed if you are moving domains to another registrar.
Helpful links and sources
- Terms and refund details summary: A2 Hosting terms summary
- Additional cancellation notes and walkthrough: Cancellation guide
- User reviews and support feedback: G2 reviews
- Independent review coverage: HostReview India
Address
Registered office
A2 Hosting (India) Private Limited - 803, Mauryansh Elanza, B/S. Parekhs Hospital, Shyamal Cross Roads, Satellite, Ahmedabad, Gujarat 380015, India.
Contact pointers
For cancellations, use the Client Portal cancellation form or email billing@a2hosting.com and include full account details and order numbers.
If you purchased via Apple or Google, use the respective store controls for cancellations and refund requests.