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Cleanbrowsing

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Termination letter drafted by a specialized lawyer
Sender
Adult Filter DNS Cleanbrowsing Org Cancel | Postclic
Cleanbrowsing
CleanBrowsing, Inc., 220 Adams Drive, Suite 280, #304
Weatherford United States
support@cleanbrowsing.org
Cancellation of Cleanbrowsing contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Cleanbrowsing service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Cleanbrowsing
CleanBrowsing, Inc., 220 Adams Drive, Suite 280, #304
Weatherford , United States
support@cleanbrowsing.org
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Cleanbrowsing. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Cleanbrowsing: Easy Method

What is CleanBrowsing

Service overview

CleanBrowsing is a DNS filtering service that blocks adult and unwanted content by categorizing web traffic and returning filtered DNS responses. It is used on routers, devices, and networks to enforce safe-browsing policies.

How it is delivered

CleanBrowsing is offered as a subscription service with self-service account management on its website and with apps available through Apple App Store and Google Play.

How to cancel CleanBrowsing

Cancel web (direct) subscriptions

  • Sign in to your CleanBrowsing account on the CleanBrowsing website dashboard.
  • Find your subscription or billing section and choose Cancel to stop auto-renewal before the next billing date.
  • Note: deleting the app or removing DNS settings does NOT cancel a web subscription.
  • Official ToS: subscriptions renew automatically and must be canceled via the account dashboard to avoid renewal. See the CleanBrowsing terms: CleanBrowsing Terms.

Cancel subscriptions purchased via app stores

  • Apple App Store (iOS): Cancel under your Apple ID > Subscriptions in account settings. Deleting the app does not cancel the subscription.
  • Google Play: Cancel under Google Play > Subscriptions at least 24 hours before renewal. Deleting the app does not cancel the subscription.
  • Follow the platform’s subscription management screens; CleanBrowsing cannot cancel App Store or Google Play subscriptions for you.

What happens when you cancel

Access and service

When you cancel a recurring subscription, access typically continues until the end of the paid billing period. The service will stop at the end of that term and will not renew.

Data and account status

Cancelling does not necessarily delete your account or settings. Your account data and configuration may remain unless you explicitly request deletion via support.

Will I get a refund?

Official refund policy

CleanBrowsing’s terms state that fees are non-refundable and you will be billed for the full subscription term even if you cancel mid-term.

Exceptions and platform purchases

  • Refunds may be issued only in exceptional cases at CleanBrowsing’s sole discretion.
  • If the purchase was made through Apple or Google Play, refunds and disputes must follow those platforms’ processes and policies.

CleanBrowsing plans and pricing

How pricing is presented

CleanBrowsing lists prices in USD on its website; no official INR pricing for India was found for 2024/2025. For exact costs, contact CleanBrowsing or check your app store listing.

Contact for official pricing

If you need a quote or current pricing, use the CleanBrowsing contact/support channels or check the pricing page.

Plan Period Price / Notes
Personal / Small use Monthly / Annual Contact for pricing - see CleanBrowsing pricing
Family / Home Monthly / Annual Contact for pricing - see CleanBrowsing pricing
Business / Enterprise Monthly / Annual Contact for pricing - see CleanBrowsing pricing

Your consumer rights in India

Refund expectations

CleanBrowsing’s terms do not provide an automatic 14-day cooling-off or statutory refund right; the company’s policy is generally “no refunds” except at its discretion.

Platform-specific rights

  • Purchases via Apple or Google Play in India must follow Apple/Google refund and cancellation processes.
  • For web-direct purchases, CleanBrowsing disclaims refunds under its terms; Indian consumers should check platform policies for any consumer protections that apply to app-store purchases.

Customer experiences

Positive feedback

Some users report effective blocking of unwanted and malicious sites, good DNS performance, and smooth payment for custom filters. Positive reviews note the service “works like a charm” when configured correctly.

Negative feedback

Other users report inconsistent or slow support and cases where sites indicated as blocked still load, creating reliability concerns. Trustpilot hosts a mix of positive and negative reviews: CleanBrowsing on Trustpilot.

Documentation checklist

What to gather before contacting support

  • Account email address used to sign up.
  • Order ID or transaction details (if available).
  • Receipt or screenshot of the subscription from the website or app store.
  • Subscription renewal date and platform (Web, Apple App Store, Google Play).

What to include in your message

  • Clear request: cancel subscription and (if desired) ask for account deletion.
  • Attach proof of purchase and relevant screenshots showing active subscription.
  • Provide a preferred contact email and time zone for any follow-up.

Common mistakes

Deleting the app instead of cancelling

Many users assume removing the app cancels the subscription. This does not stop billing for web, Apple, or Google Play subscriptions.

Waiting until renewal day

Waiting until the renewal date can lead to an unwanted charge. For Google Play, cancel at least 24 hours before renewal; for web subscriptions, cancel before the next billing date via dashboard.

Comparative recap

Quick comparison points

The table below compares cancellation route, refund stance, and support expectations across purchase methods.

Use this to choose the correct cancellation path

Aspect Web (CleanBrowsing site) Apple App Store Google Play
How to cancel Account dashboard on CleanBrowsing website Apple ID > Subscriptions in iOS account settings Google Play > Subscriptions in Play Store app
Refund policy No refunds except at CleanBrowsing’s discretion Follow Apple refund process (Apple policies apply) Follow Google Play refund process (Google policies apply)
Support contact Email: support@cleanbrowsing.org (response commonly cited ~8 - 12 hours; experiences vary) Contact Apple for billing issues Contact Google for billing issues
Reliability notes Blocking generally effective when configured; some users report incomplete blocking App-store subscription management; same service behavior App-store subscription management; same service behavior

After cancelling

Confirm cancellation

Save any cancellation confirmation or screenshots from your dashboard or app store. Check that the subscription status shows “cancelled” or “will not renew.”

Useful links and support

Address

Company mailing address

CleanBrowsing, Inc., 220 Adams Drive, Suite 280, #304, Weatherford, Texas 76086, United States.

Support and legal pages

For terms and legal details, see the official CleanBrowsing Terms: https://cleanbrowsing.org/terms/.

FAQ

To cancel your CleanBrowsing web subscription, sign in to your account on the CleanBrowsing website dashboard, navigate to the subscription or billing section, and select Cancel to stop auto-renewal before the next billing date. Remember to keep proof of your cancellation.

When you cancel CleanBrowsing, your access continues until the end of the paid billing period, but your account data and settings may remain unless you explicitly request deletion via support. Ensure to keep proof of your cancellation.

According to CleanBrowsing's official refund policy, fees are non-refundable, and you will be billed for the full subscription term even if you cancel mid-term. For any exceptions, you may need to check with support.

To cancel a CleanBrowsing subscription purchased through the Apple App Store, go to your Apple ID > Subscriptions in your account settings. Remember that deleting the app does not cancel the subscription, and keep proof of your cancellation.

To cancel your CleanBrowsing subscription from Google Play, navigate to Google Play > Subscriptions in the Play Store app and cancel at least 24 hours before renewal. Keep proof of your cancellation for your records.