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Cancel CLEANBROWSING
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I hereby notify you of my decision to terminate the contract relating to the Cleanbrowsing service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Cleanbrowsing: Easy Method
What is CleanBrowsing
Service overview
CleanBrowsing is a DNS filtering service that blocks adult and unwanted content by categorizing web traffic and returning filtered DNS responses. It is used on routers, devices, and networks to enforce safe-browsing policies.
How it is delivered
CleanBrowsing is offered as a subscription service with self-service account management on its website and with apps available through Apple App Store and Google Play.
How to cancel CleanBrowsing
Cancel web (direct) subscriptions
- Sign in to your CleanBrowsing account on the CleanBrowsing website dashboard.
- Find your subscription or billing section and choose Cancel to stop auto-renewal before the next billing date.
- Note: deleting the app or removing DNS settings does NOT cancel a web subscription.
- Official ToS: subscriptions renew automatically and must be canceled via the account dashboard to avoid renewal. See the CleanBrowsing terms: CleanBrowsing Terms.
Cancel subscriptions purchased via app stores
- Apple App Store (iOS): Cancel under your Apple ID > Subscriptions in account settings. Deleting the app does not cancel the subscription.
- Google Play: Cancel under Google Play > Subscriptions at least 24 hours before renewal. Deleting the app does not cancel the subscription.
- Follow the platform’s subscription management screens; CleanBrowsing cannot cancel App Store or Google Play subscriptions for you.
What happens when you cancel
Access and service
When you cancel a recurring subscription, access typically continues until the end of the paid billing period. The service will stop at the end of that term and will not renew.
Data and account status
Cancelling does not necessarily delete your account or settings. Your account data and configuration may remain unless you explicitly request deletion via support.
Will I get a refund?
Official refund policy
CleanBrowsing’s terms state that fees are non-refundable and you will be billed for the full subscription term even if you cancel mid-term.
Exceptions and platform purchases
- Refunds may be issued only in exceptional cases at CleanBrowsing’s sole discretion.
- If the purchase was made through Apple or Google Play, refunds and disputes must follow those platforms’ processes and policies.
CleanBrowsing plans and pricing
How pricing is presented
CleanBrowsing lists prices in USD on its website; no official INR pricing for India was found for 2024/2025. For exact costs, contact CleanBrowsing or check your app store listing.
Contact for official pricing
If you need a quote or current pricing, use the CleanBrowsing contact/support channels or check the pricing page.
| Plan | Period | Price / Notes |
|---|---|---|
| Personal / Small use | Monthly / Annual | Contact for pricing - see CleanBrowsing pricing |
| Family / Home | Monthly / Annual | Contact for pricing - see CleanBrowsing pricing |
| Business / Enterprise | Monthly / Annual | Contact for pricing - see CleanBrowsing pricing |
Your consumer rights in India
Refund expectations
CleanBrowsing’s terms do not provide an automatic 14-day cooling-off or statutory refund right; the company’s policy is generally “no refunds” except at its discretion.
Platform-specific rights
- Purchases via Apple or Google Play in India must follow Apple/Google refund and cancellation processes.
- For web-direct purchases, CleanBrowsing disclaims refunds under its terms; Indian consumers should check platform policies for any consumer protections that apply to app-store purchases.
Customer experiences
Positive feedback
Some users report effective blocking of unwanted and malicious sites, good DNS performance, and smooth payment for custom filters. Positive reviews note the service “works like a charm” when configured correctly.
Negative feedback
Other users report inconsistent or slow support and cases where sites indicated as blocked still load, creating reliability concerns. Trustpilot hosts a mix of positive and negative reviews: CleanBrowsing on Trustpilot.
Documentation checklist
What to gather before contacting support
- Account email address used to sign up.
- Order ID or transaction details (if available).
- Receipt or screenshot of the subscription from the website or app store.
- Subscription renewal date and platform (Web, Apple App Store, Google Play).
What to include in your message
- Clear request: cancel subscription and (if desired) ask for account deletion.
- Attach proof of purchase and relevant screenshots showing active subscription.
- Provide a preferred contact email and time zone for any follow-up.
Common mistakes
Deleting the app instead of cancelling
Many users assume removing the app cancels the subscription. This does not stop billing for web, Apple, or Google Play subscriptions.
Waiting until renewal day
Waiting until the renewal date can lead to an unwanted charge. For Google Play, cancel at least 24 hours before renewal; for web subscriptions, cancel before the next billing date via dashboard.
Comparative recap
Quick comparison points
The table below compares cancellation route, refund stance, and support expectations across purchase methods.
Use this to choose the correct cancellation path
| Aspect | Web (CleanBrowsing site) | Apple App Store | Google Play |
|---|---|---|---|
| How to cancel | Account dashboard on CleanBrowsing website | Apple ID > Subscriptions in iOS account settings | Google Play > Subscriptions in Play Store app |
| Refund policy | No refunds except at CleanBrowsing’s discretion | Follow Apple refund process (Apple policies apply) | Follow Google Play refund process (Google policies apply) |
| Support contact | Email: support@cleanbrowsing.org (response commonly cited ~8 - 12 hours; experiences vary) | Contact Apple for billing issues | Contact Google for billing issues |
| Reliability notes | Blocking generally effective when configured; some users report incomplete blocking | App-store subscription management; same service behavior | App-store subscription management; same service behavior |
After cancelling
Confirm cancellation
Save any cancellation confirmation or screenshots from your dashboard or app store. Check that the subscription status shows “cancelled” or “will not renew.”
Useful links and support
- CleanBrowsing Terms of Service: https://cleanbrowsing.org/terms/
- CleanBrowsing pricing page: https://cleanbrowsing.org/pricing
- Community and reviews: https://www.trustpilot.com/review/cleanbrowsing.org
- Contact support by email: support@cleanbrowsing.org
Address
Company mailing address
CleanBrowsing, Inc., 220 Adams Drive, Suite 280, #304, Weatherford, Texas 76086, United States.
Support and legal pages
For terms and legal details, see the official CleanBrowsing Terms: https://cleanbrowsing.org/terms/.