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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Fasthosts service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Fasthosts: Easy Method
What is Fasthosts
Overview
Fasthosts is a UK-based web hosting and domain registrar that offers hosting, email, and cloud services to businesses and individuals.
The company operates subscription-based plans and manages renewals and cancellations under its published terms and conditions.
Service scope
Services include website hosting tiers, managed WordPress hosting, email products, domain registration, and related add-ons.
Clients worldwide (including customers in India) use Fasthosts for site hosting, domain management, and server solutions.
How to cancel Fasthosts
Primary cancellation method
- You must provide at least 30 days' notice before the next renewal date.
- Cancellation is performed by notifying Fasthosts; they confirm cancellation in writing.
- There is no one-click cancellation button in the web control panel, so follow the notification process.
App stores and mobile subscriptions
- Fasthosts' published terms reference contracts entered via their website; there is no documented App Store or Google Play subscription flow for India.
- If you believe you signed up via an app store, check your app-store subscriptions and payment records and contact the store for store-specific cancellation support.
What happens when you cancel
Access and service continuity
Cancelling prevents future renewals but typically does not cut access immediately; services usually remain active until the end of the paid period.
Confirm the exact termination time with Fasthosts and obtain written confirmation of the cancellation date.
Data and account handling
Review Fasthosts' terms for data-retention and deletion policies, since deletion timelines and backup responsibilities vary by product.
Secure copies of site files, databases, and emails before the paid period ends to avoid accidental loss.
Will I get a refund?
Main refund policy
Fasthosts states that fees for services are generally non-refundable.
The standard policy is that customers do not receive refunds for cancelled services except in limited circumstances.
Exceptions and money-back guarantee
- If Fasthosts cancels your service for reasons other than your breach, they provide a pro-rata refund for the unused contract period.
- Fasthosts offers a 30-day money-back guarantee for certain hosting/email products (for example, Start, Grow, Scale, WordPress hosting). Domain registration fees and add-ons are excluded.
- To use the 30-day guarantee you must request a refund within 30 days of the initial order; confirm product eligibility before purchasing.
Fasthosts plans and pricing
Pricing availability
No exact INR pricing for Fasthosts in India (2024/2025) was found in the available official sources.
For up-to-date prices contact Fasthosts directly through your account control panel or support channels.
How to obtain prices
Ask Fasthosts support for current local pricing and any applicable taxes or currency conversion information.
Keep screenshots or written quotations for your records when price clarity is required.
| Plan | Summary | Period | Pricing |
|---|---|---|---|
| Starter / Entry hosting | Basic website hosting suitable for small sites | Per term | Contact for pricing |
| Managed WordPress | WordPress-optimised hosting tiers | Per term | Contact for pricing |
| Business / Grow / Scale | Higher-tier hosting and email bundles | Per term | Contact for pricing |
| Domains and add-ons | Domain registrations, SSL, backups, extra services | Per item | Contact for pricing |
Your consumer rights in India
General rights
Indian consumers have protections against unfair trade practices under the Consumer Protection Act, 2019 and related regulations.
Rights include protection from misleading terms, unclear auto-renewal practices, and lack of cancellation options.
How Fasthosts' terms interact with Indian law
Fasthosts' published terms are based on UK law and may not align fully with Indian statutory protections.
Their terms do not provide a 14-day cooling-off period as commonly expected in some jurisdictions; Fasthosts may begin supply immediately, which can waive some cooling-off rights available elsewhere.
Customer experiences
Positive feedback
- Many users praise helpful, patient, and knowledgeable customer support with quick chat responses.
- Some reviewers highlight reliable support and the ability to manage multiple services from one account.
Negative feedback
- Complaints include hidden fees, difficulties with auto-renewals, restrictive contract terms, and billing after cancellation requests.
- Other issues noted are cluttered UI, cumbersome billing, expensive renewal pricing, downtime, and occasional poor support experiences.
Documentation checklist
Before you request cancellation
- Account username/email and customer or account number.
- Order number(s), product names, and renewal dates.
- Payment receipts, invoices, and proof of payment for the current term.
When you send the cancellation notice
- Written cancellation request including desired cancellation date and reason.
- Keep a copy of the sent message and any confirmation from Fasthosts (chat transcripts, emails).
- Record time-stamped screenshots of account status and renewal settings.
Common mistakes
Missing the notice period
Failing to give at least 30 days' notice before the next renewal is a common issue that leads to unexpected renewals.
Mark renewal dates and set reminders well ahead of the 30-day cutoff.
Assuming instant refunds or one-click cancellations
Assuming a one-click cancellation exists or that all fees are refundable can lead to disputes.
Remember domain fees and many add-ons are typically excluded from money-back guarantees.
Comparative recap
At-a-glance comparison
| Feature | Fasthosts | Typical expectation from other hosts |
|---|---|---|
| Cancellation ease | Requires 30 days' notice and written confirmation; no one-click panel cancel | Varies; some hosts offer panel cancellation or shorter notice periods |
| Refund policy | Generally non-refundable; pro-rata if Fasthosts cancels; 30-day guarantee on certain products | Some hosts offer broader pro-rata refunds or standard cooling-off periods |
| Domain fees | Domain registration fees are typically excluded from refunds | Often excluded or non-refundable at other registrars as well |
| Support reputation | Many positive support reports, but mixed experiences exist | Support quality varies widely between providers |
After cancelling
Immediate steps
Obtain written confirmation of the cancellation and the date when services will end.
Download site backups, databases, and email archives before access ends.
Disputes and next steps
If you encounter billing after confirmed cancellation, keep records and contact Fasthosts support in writing requesting correction.
If unresolved, consider raising a formal complaint through consumer protection channels in India and retain all documentation.
Address
Corporate postal address
Fasthosts Internet Ltd, Discovery House, 154 Southgate Street, Gloucester GL1 2EX, United Kingdom.
Use the postal address for formal written notices if required by contract or if you need a physical mailing address for records.
Support and account access
For cancellation actions and written confirmations, use the Fasthosts control panel or official support channels available in your account.
Keep copies of all correspondence and confirmations for at least the remainder of your contract term plus any statutory limitation period relevant to disputes.