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Google Ads

Cancel GOOGLE ADS

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To cancel Google Ads,
please provide the information:
When do you want to cancel?
India

Cancellation service #1 in India

Customer avatars
Google4.9

Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Google Ads
No. 3, RMZ Infinity Tower E, Old Madras Road
560016 Bengaluru India
support-in@google.com
Cancellation of Google Ads contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Google Ads service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Google Ads
No. 3, RMZ Infinity Tower E, Old Madras Road
560016 Bengaluru , India
support-in@google.com
REF/2025GRHS4

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Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
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  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Google Ads: Easy Method

What is Google Ads

Overview

Google Ads is Google’s online advertising platform that lets businesses create search, display, video and app campaigns and pay when users interact with their ads.

Advertisers bid on keywords and audiences to target potential customers across Google Search and partner sites using auction-based pricing.

How it applies in India

In India, Google Ads operates under Google’s global advertising terms and regional compliance requirements, including tax and billing rules.

Advertisers manage campaigns via the web-based Google Ads interface rather than an app-based subscription model.

How to cancel Google Ads

Cancel campaigns in the Google Ads interface

  • Sign in to your Google Ads account.
  • Go to Campaigns, select the campaign(s) you want to cancel, then use the status menu to pause or remove them.
  • Changes typically take effect online; paused/removed campaigns stop entering auctions once processing completes.

Other cancellation contexts

  • There is no in-app cancellation on the App Store or Google Play for Google Ads - management is via the web interface.
  • For account-level issues or disputes, use the Help & support options within your Google Ads account to contact Google.

What happens when you cancel

Ad serving and billing

Cancelled campaigns and ads normally stop serving within about 8 business hours after you make the change, subject to processing delays.

You remain responsible for charges on ads that already served before cancellation.

Access and data

Your Google Ads account data, history and reports remain accessible after cancelling campaigns unless you request account closure or deletion.

If you close an account, Google retains billing records per its policies and applicable law; export any needed reports before closure.

Will I get a refund?

Standard refund policy

Refunds are discretionary and, in most cases, Google provides billing adjustments as ad credits rather than cash refunds.

Claims for billing discrepancies or invalid activity should be submitted promptly - typically within about 60 days of the invoice.

Indian tax (TDS) and refunds

Under Indian tax rules (Section 194C), advertisers must pay 2% TDS separately on invoice amounts excluding GST and then submit Form 16A quarterly.

Refund or credit of TDS (after Google’s verification) is generally processed as ad credits per the documented procedures in India.

Google Ads plans and pricing

Pricing overview

Google Ads uses auction-based pricing; the ranges below are illustrative ad spend examples and are not fixed plans from Google.

Actual costs depend on keywords, audience, competition and campaign settings.

Example spend ranges (India)

Plan Price Period Features
Local lead generation (example) ₹10,000 - ₹30,000 Monthly Ad spend estimate for local businesses; typical CPC ₹5 - ₹25
Mid-size service brands ₹30,000 - ₹1,00,000 Monthly Ad spend estimate for regional/national campaigns; CPC ₹15 - ₹50
E-commerce / D2C brands ₹50,000 - ₹2,00,000+ Monthly Larger e-commerce budgets; CPC around ₹10 - ₹60+
Small business minimal CPC example ₹200 - ₹500 per day (~₹6,000 - ₹15,000/month) Daily / Monthly Typical minimum daily budgets for small campaigns

Your consumer rights in India

Billing and tax compliance

Indian advertisers must comply with tax deduction rules (TDS) and keep appropriate records for Form 16A submissions.

Failure to follow TDS requirements can affect billing and credit/refund processing with Google in India.

Refund and dispute rights

  • Consumers may request billing reviews and dispute charges; timely submission (around 60 days) improves chances for adjustments.
  • Google’s contractual terms allow discretionary credits rather than guaranteed cash refunds in most cases.

Customer experiences

Positive experiences

Many advertisers report effective lead generation and scalable results when campaigns are properly optimised and budgeted.

Advertisers also appreciate detailed reporting and audience targeting tools in the Google Ads interface.

Negative experiences

Some users report frustration over refund limitations and responsibility for served ad charges after cancellation.

Review sites show mixed feedback about billing disputes and the time taken to resolve issues.

Documentation checklist

What to gather before you cancel

  • Google Ads account ID and primary login email.
  • Recent invoices and billing dates (export PDF copies).
  • Campaign IDs, screenshots of campaign status and ad delivery.

For refund or TDS claims

  • Records of TDS payments and GST invoices (invoice amount excluding GST).
  • Quarterly Form 16A receipts or acknowledgement after TDS filing.
  • Documentation of disputed impressions/clicks if claiming invalid activity.

Common mistakes

Assuming immediate stop of billing

Example: Pausing a campaign does not instantly erase all pending impressions; ads that already served before processing still incur charges.

Recommendation: Pause early and check delivery logs; monitor billing for the next invoice cycle.

Missing TDS or documentation

Example: Not paying 2% TDS or failing to submit Form 16A can delay credit/refund processing and complicate tax reporting.

Recommendation: Coordinate with your finance team and keep quarterly filings up to date before seeking refunds.

Comparative recap

At-a-glance comparison

Topic Google Ads (India) What to expect
Cancellation method Web-based via Google Ads interface Pause/remove campaigns; no app-store cancellation
Time to stop serving Approximately 8 business hours Some impressions may still bill after cancellation
Refunds Discretionary; typically ad credits Submit disputes promptly (≈60 days)
TDS (India) 2% TDS on invoice (excl. GST); Form 16A quarterly Refunds/credits of TDS processed after verification as credits
Support path Help & support inside Google Ads account Use account support for billing disputes and documentation requests

After cancelling

Immediate steps

  • Export final reports and billing invoices from your Google Ads account.
  • Verify any pending charges and note the invoice dates for dispute windows.

Where to get official details

For Google’s advertising terms and policies, see the official terms page:

Google Authorized Buyers / Advertising Terms

For guidance on TDS handling and claiming refunds in India, see this regional guide:

How to Claim Google Ads TDS Refund in India (CAClubIndia)

Address

Google India office (for legal correspondence)

No. 3, RMZ Infinity Tower E, Old Madras Road, Bengaluru, Karnataka 560016, India.

Use support channels in your Google Ads account for routine billing or cancellation assistance; reserve postal/legal correspondence to official addresses as needed.

FAQ

To cancel your Google Ads campaigns, sign in to your Google Ads account, go to Campaigns, select the campaigns you wish to cancel, and use the status menu to pause or remove them. Ensure you keep proof of your cancellation request.

Cancelled campaigns typically stop serving within approximately 8 business hours after you make the change. However, some impressions may still bill after cancellation, so keep that in mind.

Refunds for Google Ads are discretionary and usually provided as ad credits rather than cash. You should submit any claims for billing discrepancies within about 60 days of the invoice to be considered.

Your Google Ads account data, history, and reports remain accessible even after cancelling campaigns unless you request account closure. If you close your account, ensure to export any needed reports before doing so.

Yes, under Indian tax rules, advertisers must pay 2% TDS on invoice amounts excluding GST. Refunds or credits of TDS are processed after verification, so be sure to keep records for Form 16A submissions.