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I hereby notify you of my decision to terminate the contract relating to the Greengeeks service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Greengeeks: Easy Method
What is Greengeeks
Overview
Greengeeks is an eco-friendly web hosting provider offering shared, reseller and VPS hosting plans with a focus on renewable energy offsets and managed WordPress features.
Key services
They sell subscription-based hosting plans, domain registration add-ons, SSL, CDN and paid services such as malware cleanup and managed backups.
How to cancel Greengeeks
Cancel via website (recommended)
- Log in to your GreenGeeks account dashboard.
- Go to Manage for the service you want to cancel and choose Disable Auto-Renew to stop future renewals.
- To fully cancel before renewal, submit cancellation at least 5 business days before the renewal date to avoid automatic renewal and full billing. See the Terms of Service for details: GreenGeeks Terms of Service.
Other cancellation routes
- For cancellations related to renewals, disabling auto-renew in the dashboard prevents future charges but does not issue a refund for already-processed renewal fees. See support details: Canceling before renewal.
- If you subscribed through Apple App Store or Google Play, manage or cancel via Apple/Google subscription management - GreenGeeks’ public docs do not specify a separate in-app cancellation flow.
What happens when you cancel
Service access and termination
When cancellation is processed, access to hosting and services typically continues until the end of your paid period unless GreenGeeks states otherwise in communications.
Renewals and billing
If cancellation is not completed at least 5 business days prior to renewal, the service may auto-renew 24 hours before renewal and you will be billed the full renewal charge.
Will I get a refund?
30-day money-back guarantee
New hosting accounts (shared, reseller, VPS) qualify for a 30-day money-back guarantee on the hosting fee.
Refund exclusions and limits
- Domain registration, domain transfers, SSL, CDN and other add-ons are non-refundable.
- Setup fees and specific extras are typically deducted from any refund within the 30-day window.
- No refunds are provided after the first 30 days of account activation. See the TOS: GreenGeeks Terms of Service.
- Malware cleanup: refunds are final once cleanup begins; if cleanup is used within the first 30 days and then cancelled, a $25 deduction may apply. Details: Malware Cleanup Terms.
Greengeeks plans and pricing
Pricing summary
Below are representative INR annual introductory and renewal rates as reported by independent sources for the shared hosting tiers. Official India site lists USD; verify current pricing in your account before purchase.
Notes on accuracy
INR figures are taken from third-party reporting (Forbes Advisor India) and reflect annual billing intro and renewal rates as of Oct 2024. Official GreenGeeks pages may show USD amounts.
| Plan | Price | (Period) | Features |
|---|---|---|---|
| Lite (annual billing) | ₹248.07 per month | Annual (introductory) | 25 GB web space; 1 site; Free domain (1st yr); Free SSL; CDN; 30-day money-back |
| Lite (renewal) | ₹1,004.90 per month | Annual (renewal) | Standard renewal price after first year |
| Pro (annual billing) | ₹416.26 per month | Annual (introductory) | Unlimited sites; 50 GB web space; on-demand backups; WP repair tool |
| Pro (renewal) | ₹1,425.36 per month | Annual (renewal) | Standard renewal price after first year |
| Premium (annual billing) | ₹752.62 per month | Annual (introductory) | Unlimited sites; 100 GB web space; dedicated IP; AlphaSSL; object caching |
| Premium (renewal) | ₹2,266.28 per month | Annual (renewal) | Standard renewal price after first year |
Your consumer rights in India
Basic rights
Under Indian consumer protection laws, you are entitled to clear, transparent cancellation and refund terms and fair treatment when services are terminated.
When to escalate
- If you are charged after cancelation or cannot stop auto-renew despite following the stated process, you may have grounds for complaint under consumer protection rules.
- For unresolved unauthorized recurring charges or denial of stated refunds, consider filing with the Consumer Disputes Redressal Forum in India.
Customer experiences
Positive feedback
- Many reviewers praise GreenGeeks for responsive, professional customer support and useful managed hosting features. See reviews and overviews: Trustpilot, Forbes Advisor India, TechRadar.
Negative feedback
- Some users report billing problems, recurring charges after cancellation, difficulty disabling auto-renew and disputes around refunds; these appear in Trustpilot and other review platforms. See sample reports: Trustpilot - billing complaints.
- Third-party review aggregates include lower ratings over domain and billing disputes; exercise care and document communications if you cancel. Example: Sitejabber summary (reviews may vary).
Documentation checklist
What to gather before cancelling
- Account email and login details.
- Service/plan name and renewal date (from dashboard).
- Invoice showing the charged amount and date.
Proof to support disputes
- Confirmation emails or screenshots of cancellation/disable-auto-renew actions.
- Support tickets and chat transcripts with timestamps.
- Bank/credit card statements showing disputed charges.
Common mistakes
Missing the cancellation window
Waiting until the renewal date or less than five business days before renewal often results in automatic renewal and a full charge.
Assuming auto-renew disable equals refund
Disabling auto-renew prevents future charges but does not automatically refund an already processed renewal payment.
Comparative recap
Quick comparison
| Feature | Greengeeks | Notes |
|---|---|---|
| Cancellation window | Cancel ≥5 business days before renewal | Failure to do so may trigger auto-renewal 24 hours before renewal |
| Refund policy | 30-day money-back for new hosting; exclusions apply | No refunds after 30 days; domains and add-ons non-refundable |
| Auto-renew handling | Disable in dashboard to stop future renewals | Disabling does not retroactively refund renewal charges |
After cancelling
Practical next steps
- Download website files and databases before account termination to avoid data loss.
- Confirm cancellation via email and keep screenshots of confirmation for records.
Helpful official links
- Terms of Service: https://www.greengeeks.in/legal/tos
- How to cancel before renewal: https://www.greengeeks.com/support/article/canceling-prior-to-your-account-renewal-date/
- Malware cleanup terms: https://www.greengeeks.com/support/article/malware-cleanup-terms-of-service/
- Independent review summary: Forbes Advisor India
Address
Corporate address (US)
GreenGeeks LLC, 1401 Pennsylvania Ave, Suite 105, Wilmington, DE 19806, United States.
Notes
No separate India mailing address was found in the official documentation. Use account dashboard and support channels for cancellations and disputes.